Walmoo logo

Walmoo

by Walmoo · Since 2013
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorWalmoo
Year launched2013
StatusActive
LocationPetersalas street 4-6, Riga, LV-1045, Latvia
Countries servedGlobal
Languages9
Integrations1+
Free tierYES
Free trial
Contact sales

About Walmoo

Walmoo is a loyalty as a service platform from Walmoo that helps small and medium businesses launch customer loyalty programs. It provides NFC/QR technology, event visitor engagement, and reseller solutions so businesses can easily implement and manage their loyalty initiatives. With Walmoo, all that is needed is a smartphone and just three minutes to set up a program, ensuring a quick start for customer engagement. The platform is designed to support various loyalty programs tailored to different business needs, making it user-friendly and accessible. Key capabilities: customer loyalty program setup NFC/QR technology event visitor engagement reseller solutions user-friendly interface Best for: small and medium businesses that need a straightforward loyalty program solution.

Walmoo is a simple yet effective customer loyalty software tailored to the needs of small and medium-sized businesses (SMBs) that want to implement loyalty programs without the burden of technical complexity. Built on a cloud-based architecture and primarily operated via smartphones, Walmoo offers a streamlined experience that allows businesses to identify customers, track visits, and issue rewards—all without requiring coding skills or sophisticated hardware. The system's design centers around accessibility; setting up a loyalty program reportedly takes just three minutes, and customer interactions are managed through QR code scanning using the Walmoo mTerminal app on Android smartphones. This mobile-first approach means that any business with a smartphone can start rewarding customer loyalty without additional infrastructure, making it highly attractive for local retailers, coffee shops, salons, and other service-oriented establishments. The platform offers a robust feature set that includes multi-tier rewards, digital punch cards, cashback options, and speedy coupon campaigns for promotional bursts. A standout capability is Walmoo’s support for two-tier shared loyalty programs, where multiple merchants can participate in a joint loyalty scheme, encouraging customer flow between partner businesses.

Pros & Cons

What users like
  • +User-friendly and cost-effective loyalty solution.
  • +Provides simple discount and cashback functionality for frequent customers.
  • +Supports QR code-based loyalty programs, reducing costs.
  • +Helps businesses build digital customer databases and track customer behavior.
  • +Flexible and customizable with great customer service.
  • +Offers multi-level rewards and CRM capabilities.
  • +First 50 customer visits per month are free, making it accessible for small businesses.
  • +NFC-based customer identification, improving efficiency.
What users flag
  • Needs more features and bug fixes to improve functionality.
  • Some users would like better customization options.
  • Limited reporting and integration for POS could be improved.

Features

Key features

Smartphone-Centric Engagement (QR Code)
Enables businesses to identify customers and track visits using just a smartphone and QR codes, making it simple and accessible.
Flexible Multi-tier Reward Programs
Offers diverse reward options including multi-tiers, coupons, punch cards, and cashback, allowing for varied loyalty strategies.
Two-tier Shared Reward Programs
Allows multiple merchants to connect and offer joint loyalty programs, expanding customer reach and value.
100% Self-Service and No Programming Required
Designed for complete ease of use, allowing businesses to manage their loyalty programs without any coding or technical expertise.
White Label / Branded Solution
Provides the option for businesses or resellers to brand the loyalty platform as their own.
Gift Card Programs
Offers a simple, customized digital gift card solution to replace traditional paper certificates.

Additional features

Consumer & Shopper Campaigns
Focuses on engaging consumers and shoppers effectively.
Smartphone-Only Operation
Businesses can manage campaigns using just a smartphone.
Customer Identification
Ability to identify customers.
Visit Tracking
Tracks customer visits to a business.
Customer Engagement
Tools to engage and motivate more frequent visits.
Reward Loyal Customers
Provides mechanisms to reward loyal customers easily.
Walmoo mLoyalty App
A mobile application for managing loyalty programs.
QR Code Scanning
Uses QR codes for customer interaction and tracking.
Reward Programs
General term for the loyalty mechanisms offered.
Multi-tiers Rewards
Allows for different loyalty levels or tiers.
Coupons
Creation and management of digital coupons.
Punch Cards
Digital punch card functionality for repeat visits/purchases.
Cashback
Offers cashback rewards to customers.
Two-tier Rewards Programs
Supports shared reward programs between multiple merchants.
Gift Card Programs
Creation and management of digital gift cards.
Speedy Couponing
Allows quick creation of custom rules for rewarding in physical and online environments.
Quick Marketing Campaigns
Facilitates launching fast marketing initiatives.
100% Self-Service
Users can manage the entire system independently.
0 Programming
Requires no coding or technical knowledge to operate.
Pay as you use
Pricing model based on usage.
White label / Branded
Option to customize the platform with a business's branding.
No Need for Customer Cards
Eliminates the need for physical loyalty cards.
Free for Less Than 50 Visitors/Month
Offers a perpetually free tier for small businesses.
Reseller Program
Provides a program for partners to resell Walmoo.
QR Code Generation (Implied)
Allows customers to meet "John Smith" via QR code scanning.
Customer Loyalty Solution
General categorization of the product.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
9
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapanese

Billing currencies

🇪🇺EUR

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