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Watchdoc

by Doxense · Since 1998
No reviews yet
Active3+ countriesCloudOn-premise
Quick facts
VendorDoxense
Year launched1998
StatusActive
Location47 avenue de Flandre, 59290 Wasquehal, Lille, France
Countries served3+
Languages3
Integrations5+
Free tierNO
Free trialNO
Contact salesYES

About Watchdoc

A print and scan management solution that enables businesses to simplify, secure, and regulate printing operations. It provides usage monitoring, cost tracking, secure release printing, and automated deployment across multi-vendor printer fleets.

Watchdoc by Doxense is a robust, multi-vendor print and scan management solution designed to help large organizations secure their document workflows and reduce environmental impact. The software excels in providing centralized control over complex printing environments, offering features like follow-me printing, secure release via authentication, and detailed usage analytics. By implementing print policies and monitoring consumption, organizations can significantly lower costs and waste. Watchdoc is built with a strong focus on security, featuring driver signature verification, encrypted data flows, and GDPR-compliant data anonymization. It is highly flexible, supporting hybrid or local deployments and integrating seamlessly with existing IT infrastructures. While the platform is powerful, it is primarily targeted at large accounts and enterprises that require sophisticated fleet management and high-level security protocols. Support is provided by a dedicated team based in France, complemented by an extensive online documentation center.

Pros & Cons

Pros
  • Supports multi-vendor printer fleets for maximum hardware flexibility.
  • Strong security features including driver signing and encrypted data flows.
  • Comprehensive reporting tools for cost and environmental impact analysis.
  • Follow-me printing improves user mobility and document confidentiality.
  • Automated deployment simplifies fleet management for administrators.
Cons
  • Primarily designed for large enterprises, which may be overkill for small businesses.
  • Implementation in complex environments may require professional services.
  • Features an administration interface that requires technical onboarding to navigate smoothly.
  • Relies heavily on on-premise components which limits rapid standalone cloud performance.
  • Limits its primary localized customer support frameworks to Western European timezones.

Features

Key features

Secure Print Release

Requires user authentication via badge, code, or QR code at the printer to release documents.

Fleet Monitoring

Centralizes management and automatic queue creation for multi-vendor printer fleets.

Usage Analytics

Provides detailed accounting, budget control, and environmental reports to track print waste.

Print Policy Management

Allows administrators to suggest or impose printing rules to reduce paper and energy consumption.

Document Confidentiality

Encrypts data flows and spool files to ensure sensitive information remains secure.

Additional features

Follow-Me Printing

Allows users to print from any device on the network by authenticating at the chosen printer.

Driver Signature

Verifies that print drivers are certified and free of malicious code.

SSO Authentication

Enables automatic identification when the user starts their computer.

WEScan

Facilitates scanning to email or predefined folders with user-specific permissions.

Multi-Site Management

Supports centralized administration across different company locations.

Environmental Assessment

Provides personal and organizational reports on the reduction of environmental impact.

High Availability

Ensures infrastructure and document access remain operational for users.

Data Anonymization

Complies with GDPR by anonymizing user data and document names in reports.

Pricing

Free trial
Free version
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Countries & Languages

3
Countries served
3
Interface languages
2
Billing currencies

Available in

FranceUnited KingdomGermany

Interface languages

EnglishFrenchGerman

Billing currencies

🇬🇧GBP🇪🇺EUR

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