About WavePM
WavePM is a property management software from Wave Healthcare that provides a modern solution for hotel and property management. It combines text message communication, guest surveys, and a drag/drop room assignment feature so hotel staff can efficiently manage operations. The web-based, cloud SaaS platform is accessible anywhere with an internet connection, allowing for contactless check-in, check-out, in-stay service, and payment. Additionally, it auto-generates SMS keycodes and check-in messages to simplify the guest use. Key capabilities: mobile housekeeping app door keycode integration auto check-in pre-arrival room assignments financially compliant reporting Best for: hotel and property management teams that need an efficient system for managing guest services and operations.
WavePM by WavePM is a hospitality property management software developed to support hotels, resorts, and short-term accommodation providers in managing their daily operations efficiently. The software’s primary purpose is to centralize essential property management activities such as reservations, guest information, room inventory, billing, and operational reporting. It is positioned as a practical solution for properties seeking improved operational visibility and smoother guest experiences through a unified system. The user interface of WavePM is clean and functionally designed, focusing on ease of navigation and operational clarity. The dashboard presents key information such as occupancy status, upcoming arrivals, and room availability in a structured manner. Menus are logically arranged, allowing staff to move quickly between front desk, housekeeping, and accounting-related tasks. The interface minimizes unnecessary complexity, making it accessible for users with varying levels of technical expertise. In terms of functionality, WavePM provides a comprehensive set of core PMS features. These include real-time reservation management, check-in and check-out processing, room and rate management, guest profile tracking, and invoicing.
Pros & Cons
- +The software allows for a completely contactless guest arrival experience.
- +Automated temperature controls help properties reduce high energy costs.
- +A free thirty day trial provides ample time for testing features.
- +Drag and drop tools make managing room assignments very simple.
- +Real time chat connects housekeeping staff directly to the main office.
- −The pricing model requires a minimum of five rooms per month.
- −Implementation and support services require an additional undisclosed cost.
- −Users must have a stable internet connection for cloud access.
- −The system relies heavily on guest familiarity with text messaging.
- −Advanced building automation requires integration with specific smart hardware.
Features
Key features
- Integrated SMS Functionality
- Enables traceable text communication for contactless check in and real time guest service.
- Building System Automation
- Connects with smart devices to control room temperatures and save energy automatically.
- Drag and Drop Rooms Grid
- Provides a visual interface to manage assignments and operations with simple movements.
- Dedicated Owner Portal
- Allows vacation rental owners to view earnings and book their own units.
- Mobile Housekeeping Application
- Gives cleaning staff real time updates and chat capabilities on mobile devices.
- Automated Guest Surveys
- Sends customized feedback requests via email or text to track property trends.
Additional features
- Contactless Check In
- Sends automated messages and door codes so guests bypass the lobby.
- Central Reservation System
- Synchronizes rates and inventory across major platforms like Airbnb and Expedia.
- Revenue Dashboard
- Displays real time financial patterns and occupancy trends in one view.
- Secure Payment Gateway
- Directs guests to a mobile portal to settle unpaid balances safely.
- Historical Data Import
- Allows managers to upload old records for a seamless system transition.
- HVAC Control
- Adjusts heating and cooling based on room status to improve efficiency.
- Service Unit Requests
- Permits property owners to submit maintenance tasks through their own portal.
- Automated Keycode Generation
- Creates unique entry codes for every new guest reservation automatically.
- Financial Exporting
- Supports printing and downloading reports in comma separated value formats.
- Custom Website Portal
- Provides tools to build a direct booking engine for the hotel.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About WavePM
WavePM is a property management software from Wave Healthcare that provides a modern solution for hotel and property management. It combines text message communication, guest surveys, and a drag/drop room assignment feature so hotel staff can efficiently manage operations. The web-based, cloud SaaS platform is accessible anywhere with an internet connection, allowing for contactless check-in, check-out, in-stay service, and payment. Additionally, it auto-generates SMS keycodes and check-in messages to simplify the guest use. Key capabilities: mobile housekeeping app door keycode integration auto check-in pre-arrival room assignments financially compliant reporting Best for: hotel and property management teams that need an efficient system for managing guest services and operations.
WavePM Details
WavePM's In-App Market Place
Does WavePM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), MXN (Mex$), BRL (R$), KRW (₩)
Pros & Cons
- The software allows for a completely contactless guest arrival experience.
- Automated temperature controls help properties reduce high energy costs.
- A free thirty day trial provides ample time for testing features.
- Drag and drop tools make managing room assignments very simple.
- Real time chat connects housekeeping staff directly to the main office.
- The pricing model requires a minimum of five rooms per month.
- Implementation and support services require an additional undisclosed cost.
- Users must have a stable internet connection for cloud access.
- The system relies heavily on guest familiarity with text messaging.
- Advanced building automation requires integration with specific smart hardware.
WavePM's Support Options
Email Address
support@wavepm.comContact
1-800-555-1234Documentation
https://wavepm.com/documentationCommunity Forums
https://wavepm.com/communityWavePM's Alternatives
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