We Love Customers logo

We Love Customers

by We Love Customers · Since 2016
No reviews yet
Active1+ countriesCloud
Quick facts
VendorWe Love Customers
Year launched2016
StatusActive
LocationWe Love Customers 4B rue du Bignon 35000 RENNES FRANCE
Countries served1+
Languages1
Integrations9+
Free tier
Free trial
Contact sales

About We Love Customers

We Love Customers is a customer loyalty software from We Love Customers [designed to improve customer engagement]. It combines client referral programs, NPS surveys for stores, and e-commerce platforms so businesses can better understand customer satisfaction and foster loyalty. The platform is intuitive and supports integration with major e-commerce solutions, making it versatile for various retail environments. We Love Customers also provides expert support to help businesses implement effective loyalty strategies. Key capabilities: client referral programs NPS surveys integration with e-commerce platforms expert support customizable solutions Best for: retailers and e-commerce businesses that need effective tools to improve customer engagement and loyalty.

We Love Customers is a comprehensive customer loyalty platform that centralizes all loyalty, referral, review, and engagement activities into a single, automated system. Its core features allow businesses to turn satisfied customers into ambassadors through referral programs, gather genuine reviews, and encourage repeat purchases with loyalty points and cashback offers. Its easy-to-use interface and robust integration capabilities make it accessible for a variety of industries, including insurance, real estate, and gyms. The platform’s key strength is its automation; every campaign—whether sponsorship, reviews, or loyalty rewards—runs automatically, saving organizations valuable time and resources. Real-time statistics and detailed analytics help users optimize ongoing campaigns and measure ROI effectively. High customization options are available for messaging, landing pages, and rewards, ensuring consistent brand identity while engaging customers in a personalized way. Its compatibility with existing CMS and CRM infrastructures further simplifies deployment, enabling organizations to implement a holistic loyalty ecosystem effortlessly. Support and educational resources are readily available, including onboarding, tutorials, white papers, and a dedicated support team, making the platform suitable for users with varying technical expertise.

Pros & Cons

What users like
  • +Fully automated loyalty and referral campaigns
  • +Seamless integration with existing CMS and CRM systems
  • +Customizable communications and experiences
  • +Authentic customer content boosts credibility
  • +Proven ROI with increased loyalty and additional sales
What users flag
  • Price might be high for very small businesses
  • Requires digital infrastructure for full functionality
  • Dependence on customer participation for success
  • Limited details on advanced analytics features
  • Possibly complex setup for non-technical users

Features

Key features

1. Customer Sponsorship
Converts loyal customers into brand ambassadors through automated referral programs, encouraging recommendations among their networks.
2. NPS (Net Promoter Score)
Measures customer satisfaction and propensity to recommend your brand, enabling action plans to grow.
3. Customer Reviews
Automates collection of authentic feedback to improve services and reputation management.
4. Customer Loyalty
Builds repeat purchase behavior with fully automated points accumulation and rewards systems.
5. User-Generated Content
Facilitates sharing of authentic customer-created content, enhancing brand credibility and engagement.
6. Cashback Offers
Launches branded cashback deals to attract new customers and boost visibility.
7. Personalized Communication
Fully customizable landing pages, emails, and widgets for tailored customer interactions.

Additional features

1. Fully Automated Campaigns
All programs—from sponsorships to reviews—operate automatically, freeing up internal resources.
2. Real-Time Statistics
Provides live data to help optimize ongoing campaigns.
3. Customization Options
Completely tailor messages, offers, and landing pages to match brand identity.
4. Integration with CMS/CRM
Simplifies linking existing business systems for streamlined automation.
5. Content Sharing
Enables customers to create and share authentic content about your brand.
6. Referral Management
Tracks invitations sent, referrals gained, and loyalty status.
7. Support for Multiple Industries
Adaptable for sectors like insurance, real estate, opticians, gyms, and agencies.
8. Performance Metrics
Offers analytics, including ROI, additional revenue, and customer loyalty stats.
9. White Papers & Infographics
Provides educational resources for strategy optimization.
10. Multichannel Delivery
Distributes campaigns through email, SMS, or integrated widgets.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

France

Interface languages

French

Billing currencies

🇪🇺EUR

No reviews yet

Be the first to drop a review

Alternatives to We Love Customers

HealthViewX logo

HealthViewX

HealthViewX is a software platform from Payoda Technology Inc designed to help organizations manage their…

G

GooodJob

GooodJob is a recruitment software from GooodJob that aims to improve the hiring process. It…

H

HealtheReferrals

[API Error: HTTPSConnectionPool(host='api.openai.com', port=44]

Talkable logo

Talkable

Talkable is a referral marketing software from Talkable that focuses on revenue growth through conversion…

E

Ekoma

Ekoma is a data management platform from Ekoma that supports businesses in organizing and utilizing…

G

Giftbit

Giftbit is a reward and incentive software from Giftbit - Blackhawk Network [to buy, send,…

Often compared with We Love Customers

Compare any two tools →
HealthViewX logo
HealthViewX
Patient Case Management
0.0
G
GooodJob
Recruiting
0.0
H
HealtheReferrals
Patient Case Management
0.0
Talkable logo
Talkable
Referral
0.0