WebRezPro

This is the core of the front desk operations. It allows staff to manage all reservations in one place, including creating new bookings, modifying existing ones, and handling cancellations.

These provide a visual overview of room availability, making it easy to see which rooms are booked and when. Different calendar views may be available (daily, weekly, monthly).

Streamlines the process of checking guests in and out of the property. Stayovers are guests extending their stay. The system likely handles associated tasks like room key assignment, payment processing, and updating room status.

Enables staff to post charges to guest folios (room charges, taxes, incidentals) and process payments using various methods (credit card, cash, etc.).

This feature is particularly useful for group bookings. It provides a list of all guests within a group and their assigned rooms.

Allows staff to sell items or services directly through the PMS, like items from a gift shop, room service, or activities. These charges are then added to the guest's folio.

Staff can set reminders (alarms) for specific tasks or add notes to reservations or guest profiles with important information (e.g., special requests, allergies).

Provides tools for managing group bookings efficiently. This includes creating group blocks, managing room allocations, and handling group payments.

Allows the property to sell and redeem gift certificates directly through the system.

This is a crucial feature for maximizing revenue. It allows staff to set and adjust room rates based on various factors, such as seasonality, demand, and competitor pricing.

Closeouts allow properties to temporarily block the sale of certain rooms or room types. Overrides enable setting specific rates for particular dates or situations, overriding the standard rate rules.

These codes are used to track where bookings are coming from (e.g., online travel agencies, direct website bookings, walk-ins). This data is essential for analyzing marketing effectiveness.

This module helps manage housekeeping operations. It may include features like assigning rooms to housekeepers, tracking cleaning status, and reporting on room readiness.

The guest ledger is a record of all financial transactions related to a guest's stay, including charges and payments.

This refers to the ability of WebRezPro to connect with other software systems, such as OTAs, POS systems, and payment gateways. This allows for seamless data flow between systems and automation of tasks.

Provides a detailed history of all changes made to reservations, which is important for security and accountability.

Allows staff to create and customize email templates for various purposes, such as booking confirmations, pre-arrival messages, and post-stay thank-yous.

WebRezPro likely offers a variety of reports to provide insights into the property's performance. These reports may cover occupancy, revenue, reservations, and other key metrics.

A more advanced rate management feature that uses algorithms to automatically adjust rates based on real-time demand and other factors to maximize revenue.

This module allows managing employee information within the system, including contact details, roles, and access permissions.

Allows setting different levels of access to the system for different employees based on their roles and responsibilities.

Stores information about guests, including their contact details, stay history, and preferences.

Manages information about the property's vendors and suppliers.

Enables creating and tracking invoices for guests and other customers, and managing outstanding balances (receivables).

Provides a financial overview of the property's revenue and expenses over a specific period.

A report that lists all the accounts in the general ledger and their balances at a specific point in time. It's used to ensure that the accounting equation (Assets = Liabilities + Equity) is in balance.

A list of all the accounts used by the property to track its financial transactions.

Provides detailed information about sales, including revenue by room type, market segment, and other criteria.