WellSky Personal Care logo

WellSky Personal Care

by WellSky
No reviews yet
Active1+ countriesCloud
Quick facts
VendorWellSky
Year launched
StatusActive
Location11300 Switzer Road Overland Park, KS 66210
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About WellSky Personal Care

WellSky Personal Care is a software platform from WellSky that supports personal care services. It provides scheduling, billing, and reporting features so agencies can manage care operations effectively. The platform is designed to help providers simplify their workflows and improve service delivery. WellSky Personal Care integrates with other WellSky solutions, allowing for a comprehensive approach to health and personal care management. It also includes mobile access for caregivers, enabling real-time updates and communication. Key capabilities: scheduling billing reporting mobile access integration with WellSky solutions Best for: personal care agencies that need to manage service delivery and operational efficiency.

WellSky Personal Care (formerly ClearCare) is the premier enterprise-grade platform for non-medical home care and personal care franchises. As part of the WellSky suite, it provides a highly secure, all-in-one, cloud-based solution that excels at operational scale, compliance (EVV/GPS), and integration through its industry-leading partner ecosystem. It is the platform of choice for large organizations and franchises due to its robust automation and effective caregiver management tools, including a highly-rated mobile app. However, its high cost and reports of occasional system instability and inconsistent support make it a less practical choice for small, budget-conscious agencies.

Pros & Cons

What users like
  • +The support technicians they are very friendly and knowledgeable.
  • +It has allowed for better communication between field and office staff.
  • +Ease of use with scheduling a caregiver
  • +Ability to case note for our members
What users flag
  • It’s hard to tell at first if the caregivers on the app travels to your location
  • Sometimes there are glitches within the site.

Features

Key features

All-in-One Enterprise Platform
An end-to-end, unified platform that seamlessly combines scheduling, billing, payroll, EVV, and CRM, built to handle the complex demands of large, multi-site franchise networks and enterprises.
Robust Partner Ecosystem
Access to the industry's largest integration marketplace/partner ecosystem, allowing agencies to easily connect with best-in-class solutions for recruiting (Hireology, Checkr), training (CareAcademy), and payment (Worldpay).
GPS-Enabled Electronic Visit Verification (EVV)
Features mandatory GPS-based check-in/out via the mobile app, ensuring Cures Act and state Medicaid compliance while providing real-time alerts for missed or late shifts.
Caregiver Mobile App & Coordination
Provides a highly-rated mobile app that gives caregivers instant access to schedules, care plans, client notes, and two-way messaging, which significantly enhances carer coordination and reduces turnover.
Caregiver Recruiting & Retention Tools
Offers integrated features to manage the full caregiver lifecycle, including QuickApply applicant profiles and integrations like Tapcheck (early wage access) and WellSky TeamEngage to boost recruitment and retention.

Additional features

Scheduling Management
Provides an intuitive interface for creating, modifying, and filling shifts with rule-based features to prevent non-compliant scheduling.
Billing & Invoicing
Automates the process of generating accurate invoices and electronic claims for all payers, including insurance, Medicaid, and private pay clients.
Payroll Management
Translates approved shift times directly into payroll data, factoring in rules for overtime and pay differentials for seamless export to payroll systems.
Client Management (CRM)
Tools for tracking client demographics, preferences, care history, and managing referral sources.
Care Plan Management
Allows administrators to create, distribute, and track adherence to personalized care plans directly via the mobile app.
Electronic Signature
Enables the capture of secure electronic signatures from caregivers, clients, or family members on visit notes and documents.
Time Tracking by Client
*Accurately logs and reports the time spent on each client, which is essential for both billing and caregiver accountability.
Reporting and Analytics
Provides customizable dashboards and rich reporting options to gain oversight on financial, operational, and caregiver performance KPIs.
Secure Communication Tools
Features integrated messaging between office staff, caregivers, and family members to streamline communication and care coordination.
Compliance Management
Tracks and alerts staff to expiring caregiver credentials, licenses, and training requirements to maintain regulatory compliance.
Multi-Office Capabilities
Functionality to manage multiple branch locations or business lines from a centralized platform view.
Family Room/Client Portal
*A secure, dedicated portal allowing clients and their authorized family members to view schedules, visit notes, and invoices.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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