About WellSky Personal Care
WellSky Personal Care is a software platform from WellSky that supports personal care services. It provides scheduling, billing, and reporting features so agencies can manage care operations effectively. The platform is designed to help providers simplify their workflows and improve service delivery. WellSky Personal Care integrates with other WellSky solutions, allowing for a comprehensive approach to health and personal care management. It also includes mobile access for caregivers, enabling real-time updates and communication. Key capabilities: scheduling billing reporting mobile access integration with WellSky solutions Best for: personal care agencies that need to manage service delivery and operational efficiency.
WellSky Personal Care (formerly ClearCare) is the premier enterprise-grade platform for non-medical home care and personal care franchises. As part of the WellSky suite, it provides a highly secure, all-in-one, cloud-based solution that excels at operational scale, compliance (EVV/GPS), and integration through its industry-leading partner ecosystem. It is the platform of choice for large organizations and franchises due to its robust automation and effective caregiver management tools, including a highly-rated mobile app. However, its high cost and reports of occasional system instability and inconsistent support make it a less practical choice for small, budget-conscious agencies.
Pros & Cons
- The support technicians they are very friendly and knowledgeable.
- It has allowed for better communication between field and office staff.
- Ease of use with scheduling a caregiver
- Ability to case note for our members
- It’s hard to tell at first if the caregivers on the app travels to your location
- Sometimes there are glitches within the site.
Features
Key features
An end-to-end, unified platform that seamlessly combines scheduling, billing, payroll, EVV, and CRM, built to handle the complex demands of large, multi-site franchise networks and enterprises.
Access to the industry's largest integration marketplace/partner ecosystem, allowing agencies to easily connect with best-in-class solutions for recruiting (Hireology, Checkr), training (CareAcademy), and payment (Worldpay).
Features mandatory GPS-based check-in/out via the mobile app, ensuring Cures Act and state Medicaid compliance while providing real-time alerts for missed or late shifts.
Provides a highly-rated mobile app that gives caregivers instant access to schedules, care plans, client notes, and two-way messaging, which significantly enhances carer coordination and reduces turnover.
Offers integrated features to manage the full caregiver lifecycle, including QuickApply applicant profiles and integrations like Tapcheck (early wage access) and WellSky TeamEngage to boost recruitment and retention.
Additional features
Provides an intuitive interface for creating, modifying, and filling shifts with rule-based features to prevent non-compliant scheduling.
Automates the process of generating accurate invoices and electronic claims for all payers, including insurance, Medicaid, and private pay clients.
Translates approved shift times directly into payroll data, factoring in rules for overtime and pay differentials for seamless export to payroll systems.
Tools for tracking client demographics, preferences, care history, and managing referral sources.
Allows administrators to create, distribute, and track adherence to personalized care plans directly via the mobile app.
Enables the capture of secure electronic signatures from caregivers, clients, or family members on visit notes and documents.
*Accurately logs and reports the time spent on each client, which is essential for both billing and caregiver accountability.
Provides customizable dashboards and rich reporting options to gain oversight on financial, operational, and caregiver performance KPIs.
Features integrated messaging between office staff, caregivers, and family members to streamline communication and care coordination.
Tracks and alerts staff to expiring caregiver credentials, licenses, and training requirements to maintain regulatory compliance.
Functionality to manage multiple branch locations or business lines from a centralized platform view.
*A secure, dedicated portal allowing clients and their authorized family members to view schedules, visit notes, and invoices.
Pricing
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Available in
Interface languages
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About WellSky Personal Care
WellSky Personal Care is a software platform from WellSky that supports personal care services. It provides scheduling, billing, and reporting features so agencies can manage care operations effectively. The platform is designed to help providers simplify their workflows and improve service delivery. WellSky Personal Care integrates with other WellSky solutions, allowing for a comprehensive approach to health and personal care management. It also includes mobile access for caregivers, enabling real-time updates and communication. Key capabilities: scheduling billing reporting mobile access integration with WellSky solutions Best for: personal care agencies that need to manage service delivery and operational efficiency.
WellSky Personal Care Details
WellSky Personal Care's In-App Market Place
Does WellSky Personal Care have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- The support technicians they are very friendly and knowledgeable.
- It has allowed for better communication between field and office staff.
- Ease of use with scheduling a caregiver
- Ability to case note for our members
- It’s hard to tell at first if the caregivers on the app travels to your location
- Sometimes there are glitches within the site.
WellSky Personal Care's Support Options
Contact
(800) 449-0645Documentation
https://wellsky.com/resources/ebooks-white-papers/WellSky Personal Care's Alternatives
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