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Software Status:Active

About Whaticket

Whaticket is a chat management software/platform from Whaticket that connects WhatsApp, Instagram, and Facebook to centralize messages and assign chats to the team. It provides WhatsApp API, multi-agent support, and a web chat feature so the team can manage customer interactions efficiently. The software includes various success cases and tutorials to help users maximize its potential. Designed specifically for businesses, Whaticket simplifies communication by allowing teams to handle multiple messaging platforms through a single interface. Key capabilities: WhatsApp API Multi-agent Web chat Success cases Tutorials Best for: businesses that need to manage customer inquiries across multiple messaging platforms.

Whaticket Details

Vendor
Whaticket
Year Launched
2022
Location
Whatilove GmbH Muellerstrasse 41 80469 Munich Germany
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
Spanish
Users
Administrator, Manager, Customer Support Representative
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM

Whaticket's In-App Market Place

Does Whaticket have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Simplifies customer communication management across multiple channels.
  • Improves response times and team collaboration on WhatsApp.
  • Enhances efficiency through chatbots and mass messaging.
  • Handles unlimited messages and contacts.
  • Offers accessibility without needing the API (though this could also be a con).
  • May lead to potential instability or limitations compared to platforms using the official API.
  • Can increase expenses for businesses needing more than one number.
  • The provided text lacks deep details on all functionalities.
  • Might not reflect the current user experience.

Whaticket's Support Options

Email Address

hola@whaticket.com

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