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Wingmate

by Wingmate · Since 2016
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorWingmate
Year launched2016
StatusActive
Location180 Bloor St West, Suite 1204 Toronto, ON M5S 2V6
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Wingmate

Wingmate is a sales pipeline management CRM from Wingmate that improves team efficiency. It combines mobile field reporting, simple tools, and sales pipeline management so service teams on the move can manage their workflows effectively. This solution provides real-time updates on sales activities, tracks client interactions, and fosters better communication among team members. Wingmate's mobile accessibility allows field agents to report information instantly, ensuring that sales data is always current and actionable. Key capabilities: mobile field reporting sales pipeline management real-time updates client interaction tracking team communication support Best for: service teams that need efficient sales management and reporting solutions.

Wingmate by Wingmate is a versatile CRM software solution designed to streamline lead generation, sales tracking, and customer relationship management for field service companies, enterprises, small and medium-sized businesses, and government organizations. The platform aims to bridge the gap between field staff and office teams, allowing businesses to capture leads, track opportunities, and optimize communication seamlessly. By leveraging mobile technology, Wingmate enables employees in the field to easily report leads, share insights, and contribute to business growth. Its primary features include lead reporting, sales tracking, task management, and communication tools, all tailored to support organizations with field operations. Given its emphasis on field-to-office connectivity, Wingmate is particularly valuable for businesses seeking to capitalize on the insights and observations of their frontline teams. Wingmate's user interface is designed to be simple, intuitive, and user-friendly. The software adopts a minimalistic layout that is easy to navigate, making it accessible to users with varying levels of technical expertise. Field staff can quickly submit leads through the mobile app by taking photos, adding notes, and attaching relevant information.

Pros & Cons

What users like
  • +Ease of Use: Users consistently highlight the app's and platform's simplicity and user-friendliness, especially for field teams.
  • +Mobile Lead Capture: Effective for capturing leads on the go, improving lead generation from field staff.
  • +Tracking Features: Strong tracking capabilities for sales leads and their progress.
  • +Customer Service: Generally positive feedback on customer service responsiveness and helpfulness.
  • +Commission Tracking: Streamlines the process of tracking commissions on closed sales leads.
What users flag
  • Customer Service Variability: Some users reported poor relational aspects of customer service.
  • Photo Editing Limitations: Lack of photo editing capabilities within the app.
  • Lead-Contact Linking: Challenges in linking leads to contact information as the sales process advances.
  • Status Confirmation: Lack of clear confirmation when changing lead statuses.
  • Web-App Discrepancies: Inconsistencies between the mobile app and web version, such as differing dropdown options.
  • Lead Turnaround Time: Some users experienced slow turnaround times for submitted leads.
  • User Management: At least in the past, some users had issues with not being able to add or remove users themselves.

Features

Key features

Lead Capture App
Mobile reporting app for field service staff and sales reps to easily capture valuable intel.
Simple CRM & Pipeline Management
User-friendly platform that eliminates the complexity of overbuilt legacy CRMs.
Inside Sales Support
AI-driven outreach and trained inside salespeople to qualify leads, set appointments, and close deals.
Two-Way Team Communication
Real-time updates and communication between field teams and the office.
Custom Solutions
Tailored CRM solutions to fit the unique needs of sales and service-oriented businesses.
Integrations
Seamlessly connects with over 8,000 apps for smoother workflows.
Dashboards & Reporting
Real-time insights, tracking, and actionable data to drive better decision-making.
Rewards System
Motivates field teams to capture more leads by offering incentives.
Cross-Department Collaboration
Bridges the gap between departments to improve customer service and streamline operations.
Focus on Adoption
Designed for ease of use, increasing technology adoption across teams.

Additional features

Lead Capture
Fast and easy submission of intel by field staff via a mobile app.
Pipeline Management
Organizes and tracks leads from capture to close.
Simple CRM
Streamlined CRM for sales and service reps to manage prospects without complexity.
Inside Sales Team
AI-assisted outreach and dedicated sales reps to qualify leads and close deals.
Two-Way Communication
Real-time updates between field staff and office teams to keep everyone on the same page.
Customizable Solutions
Flexible to meet the unique needs of various industries.
Integration Capabilities
Connects with over 8,000 apps to streamline workflows.
Real-Time Dashboards
Access to analytics, insights, and performance tracking.
Reporting
Generate reports and gain insights into field activities and sales performance.
Reward System
Incentivizes field staff to submit more valuable leads.
Cross-Departmental Collaboration
Encourages teamwork between sales, service, and leadership.
User-Friendly Interface
Minimizes the learning curve, increasing team adoption and reducing reliance on IT.
Customer Nurturing
Track and manage customer interactions to build stronger relationships.
Scalable Platform
Suitable for small businesses to Fortune 500 companies.
Secure Data Management
Ensures data privacy and security in compliance with industry standards.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
16
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇨🇭CHF🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD

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