Wintouch eCRM logo

Wintouch eCRM

0(0 reviews)
Software Status:Active

About Wintouch eCRM

Wintouch eCRM is a customer relationship management software from Touchtone designed for managing business communications. It combines business communications, simplified workflows, and access to specialized support so users can efficiently engage with clients and prospects. Wintouch eCRM allows organizations to manage interactions, track customer interactions, and analyze relationships to improve service and sales outcomes. The platform is suitable for various industries, providing essential tools for maintaining customer satisfaction and driving sales growth. Key capabilities: business communications workflow management customer interaction tracking specialized support access analytics and reporting Best for: organizations of all sizes that need to manage customer relationships and communications effectively.

Wintouch eCRM Details

Vendor
Touchtone
Year Launched
N/A
Location
Vredenburg 40 3511 BD Utrecht The Netherlands CoC 30238397
Deployment
cloud
Training Options
in person
Countries Served
All Countries
Languages
English, French, Spanish, Japanese, German
Users
Administrator, Sales Manager, Customer Support Representative, Marketing Team, Executive Manager.
Industries Served
Healthcare, Education, Finance, Retail.
Tags
CRM, Wintouch

Wintouch eCRM's In-App Market Place

Does Wintouch eCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Supports Windows computers and major mobile operating systems (Android, iPhone, iPad), offering flexibility.
  • Designed for businesses aiming to integrate social media into their CRM strategy.
  • Capable of "heavy lifting and analysis," suggesting strong reporting features.
  • Includes tools to measure usage, satisfaction, and criticism for continuous improvement.
  • Offers both email marketing and marketing automation functionalities.
  • The software does not have a free version, limiting accessibility for smaller businesses or those wanting to test it extensively without commitment.
  • Training is only mentioned as "in person," which might not be feasible or cost-effective for all users, especially those in remote locations.
  • Primarily designed for businesses "using servers," potentially making it less suitable for cloud-first organizations.

Wintouch eCRM's Support Options

Email Address

info@ecom.solutions

Wintouch eCRM's Alternatives