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WiredContact Enterprise

by WiredContact · Since 1996
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ActiveAvailable globallyCloud
Quick facts
VendorWiredContact
Year launched1996
StatusActive
Location716 DeKalb Pike, Suite 208, Blue Bell, PA 19422, US
Countries servedGlobal
Languages9
Integrations1+
Free tier
Free trial
Contact sales

About WiredContact Enterprise

WiredContact Enterprise is a customer relationship management software from WiredContact that supports business operations. It includes features such as contact management, sales tracking, and reporting tools so organizations can efficiently manage their customer relationships and sales processes. WiredContact Enterprise is designed for businesses that require reliable CRM functionalities to track interactions and improve sales forecasting. The platform helps users maintain detailed records of customer information and analyze sales trends. Additional capabilities include automated workflows - multi-channel communication - customizable dashboards - user access controls - mobile accessibility. Best for: businesses and sales teams that need a comprehensive tool for managing customer relationships and sales activities.

WiredContact by WiredContact is a veteran in the CRM landscape, offering a uniquely customizable experience that sets it apart from many mainstream CRM solutions. With over 20 years of evolution rooted in customer feedback and usage, this platform has established itself as a highly adaptable tool for businesses seeking software that conforms to their workflows rather than forcing users into rigid templates. The defining hallmark of WiredContact is its customizability. Unlike many "one-size-fits-all" CRMs, it is built to be easily individualized. This design philosophy enables companies to configure the CRM exactly how they want to work—minimizing frustration and maximizing utility. The platform boasts the ability to adapt to specific operational demands without the excessive costs or extended timeframes often associated with CRM customization. WiredContact claims to deliver this customization at up to 75% of the cost of traditional CRM configuration efforts, making it not only a flexible tool but also an economical one. The user interface of WiredContact is deliberately streamlined to keep things simple and intuitive.

Pros & Cons

What users like
  • +Customizable CRM solutions tailored to individual business needs.
  • +Cloud-based and on-premise options for flexibility.
  • +Automated task management and charts for business insights.
  • +Strong emphasis on sales productivity and lead nurturing.
  • +Easy integration with existing workflows.
  • +Cost-effective customization that saves businesses up to 75%.
  • +Simple, user-friendly interface designed for ease of use.
  • +Proven track record with over 20 years in the industry.
  • +Free live CRM demo available.
What users flag
  • Customization might require additional setup time.
  • Could be overwhelming for first-time CRM users.
  • Limited mention of AI-driven automation compared to competitors.
  • No indication of built-in VOIP or auto-dialer functionalities.

Features

Key features

Extensive Customization Built into Architecture
Unlike many "out of the box" CRMs, WiredContact was specifically designed for easy and cost-effective individualization. This allows them to configure solutions to exact customer needs in a fraction of the time, potentially saving up to 75% on customization costs.
New Charts & Task Automations
The software includes modern charting capabilities and task automations, which are crucial for visualizing business performance, streamlining workflows, and enhancing productivity in sales and relationship management.
"Best Act! Alternative"
Positioned as a superior alternative to Act!, WiredContact implies it offers comparable or enhanced functionality, particularly regarding contact management and customization, which were hallmarks of Act!.
Long-Standing Customer-Driven Development (20+ years)
With over two decades of development influenced by customer needs, WiredContact boasts a mature and refined CRM solution that has evolved based on real-world user feedback and preferences.
Hosted or On-Premise Custom Solutions
WiredContact offers the flexibility of both cloud-based hosting and on-premise deployment for their custom CRM solutions, catering to diverse business needs and infrastructure preferences.
Proactive Competitive Edge
The software is built to provide tools that help businesses capitalize on opportunities and be proactive, ultimately aiming to give them a competitive advantage in their market.

Additional features

Custom CRM Solutions
Provides CRM solutions that can be tailored specifically to a business's unique requirements.
Easy to Use
Designed for straightforward interaction and navigation by users.
Easy to Customize
The software's architecture is built to facilitate simple and efficient customization.
Proven Cloud-Based CRM Software
Available as a reliable CRM solution hosted in the cloud.
Customer-Driven Development (20+ years)
Its design and evolution have been influenced by customer feedback over a long period.
Hosted Solutions
Offers CRM solutions where the software is managed on WiredContact's servers.
On-Premise Solutions
Provides the option for businesses to host the CRM software on their own servers.
Brand New Charts
Includes new and updated charting features for data visualization.
Task Automations
Automates various tasks within the CRM to improve efficiency.
Business Relationship Building
Helps in nurturing and strengthening connections with customers and leads.
Lead Nurturing
Provides tools to manage and develop potential customer relationships.
Superior Experience Delivery
Aims to help businesses provide excellent customer service.
Sales Cultivation
Supports processes to grow and improve sales.
Cross-Selling Opportunity Identification
Helps in finding chances to sell additional products or services to existing customers.
Faster Sales Cycles
Designed to accelerate the process from lead to closed sale.
Business Growth
Contributes to the overall expansion of the business.
Sales Productivity Boost
Enhances the efficiency and output of sales teams.
New Customer Attraction
Tools and features to help acquire new clients.
Win More Sales
Supports strategies and processes to increase successful sales conversions.
Target Account Identification
Enables easy searching and identification of specific accounts.
Business Pulse Monitoring
Allows users to keep track of the current state and performance of their business.
Sales Activity Analysis
Provides capabilities to review and understand sales team actions.
Sales Team Coaching
Offers insights and tools that can aid in guiding and improving sales team performance.
Customer Milestone Management
Helps in tracking and managing important customer-related events.
Efficient Customization
The software is built to be efficiently individualized, saving time and cost on configuration.
Practical Design
Simplifies processes for users, making CRM management easier.
Agile Customization
The software's architecture allows for flexible adaptation to individual needs.
Document Generation (Implied via Testimonial)
Can generate various business documents from a single platform.
Contact Management (Implied via Testimonial)
Manages customer and prospect contact information.
Sales Tracking and Analysis (Implied via Testimonial)
Monitors and evaluates sales performance.
Essential Reporting (Implied via Testimonial)
Provides necessary reports for business operations.
Integration with existing CRM database (Implied via "Best Act! Alternative" context)
Can potentially import existing contacts.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianPortugueseDutchRussianChinese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇭🇰HKD

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