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About Wiseback

Wiseback is a data protection software from Wise Information Technologies that focuses on securing sensitive information. It provides features such as data encryption, access control, and real-time monitoring so organizations can safeguard their data from unauthorized access and breaches. The software also includes compliance reporting tools to help businesses adhere to industry regulations. With its user-friendly interface, Wiseback allows administrators to manage security settings efficiently. Key capabilities: data encryption access control real-time monitoring compliance reporting user-friendly interface Best for: organizations that need a reliable solution for protecting sensitive data and ensuring compliance with regulatory requirements.

Wiseback Details

Vendor
Wise Information Technologies
Year Launched
2017
Location
Wise Bilişim Teknolojileri A.Ş., Reşitpaşa Mah. Katar Cad. Teknokent ARI 4 Binası No: 2 / 50 / 6 Maslak, istanbul, Sarıyer 34485, TR
Deployment
cloud, on premise, linux, android
Training Options
documentation, videos, live online, in person
Countries Served
Turkey
Languages
English, Turlish
Users
Manager, Customer Service Representative, Marketing Analyst, Product Manager, Sales Representative
Industries Served
Healthcare, Education, Finance, Retail, Tourism, Hospitality, Technology, Automotive, Real Estate, Insurance
Tags
Customer experience

Wiseback's In-App Market Place

Does Wiseback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), BRL (R$), MXN (Mex$), RUB (₽), KRW (₩), TRY (₺), IDR (Rp)

Pros & Cons

  • Offers an end-to-end platform covering listening, understanding, improving, and transforming customer experiences.
  • Leverages AI for deep analysis and actionable insights, moving beyond basic feedback.
  • Collects feedback across all touchpoints in real time, providing a holistic view.
  • Features bi-directional integration and seamless integration with existing systems (like CRM and mobile apps).
  • Boasts a high rating on Capterra and positive testimonials from leading brands.
  • Cons:
  • Potential Overwhelm: The breadth of features might be overwhelming for smaller businesses or those new to CX management.
  • Reliance on AI: While a pro, over-reliance on AI might necessitate a strong understanding of AI outputs for optimal utilization.
  • Cost (Implied): Advanced AI and comprehensive features often come with a higher price point, though not explicitly stated.
  • Implementation Complexity: Integrating with diverse existing systems might require significant effort and technical expertise.
  • Specific Use Case Focus: While versatile, the examples heavily focus on customer-facing industries, potentially leaving some industries wondering about applicability.

Wiseback's Support Options

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