Workgrid

The central product offering, an AI-powered tool designed to serve as an enterprise copilot to help employees easily find information and take action across various enterprise systems. It intelligently guides employees' attention to increase engagement and efficiency.

A core capability of the AI Assistant, enabling users to search for and retrieve data residing in different business applications and knowledge sources.

A core capability of the AI Assistant, allowing users to perform tasks and complete workflows within connected enterprise applications directly through the assistant's interface.

The underlying technology that allows users to interact with the AI Assistant using natural language, making the interface intuitive and accessible.

A key function where the AI Assistant proactively highlights important information, tasks, or recommendations to employees, cutting through digital noise.

An outcome of using the AI Assistant, suggesting that by making information and tasks easier to access, employees become more involved.

An outcome of using the AI Assistant, suggesting that by streamlining access to information and actions, employees can complete their work faster.

A feature that consolidates notifications and alerts from numerous separate systems into a single, manageable stream, reducing the need to check multiple applications.

A type of proactive alert where the AI Assistant provides tailored suggestions to individual employees.

Explicitly mentions gathering alerts from many different and unconnected enterprise applications.

Provides a single point of access for all important alerts and notifications.

The purpose of the streamlined notifications, ensuring employees are directed to what is most important at the right time.

A key interaction method where users can use conversational AI to search for information stored in business applications, documents, and knowledge bases.

Explains that the chat functionality is powered by conversational AI technology.

Specifies that the search capability extends to connected business software.

Specifies that the search capability includes scanning and retrieving information from documents.

Specifies that the search capability includes accessing information stored in internal knowledge management systems.

The result of the search capability, helping employees quickly locate the specific information they need.

A key capability allowing employees to initiate or complete actions within connected business applications through the AI Assistant.

Suggests the AI Assistant provides shortcuts or direct access to commonly used applications for task completion.

Highlights the efficiency gain, simplifying multi-step processes into minimal interactions.

Emphasizes that tasks can be initiated and completed directly within the AI Assistant's interface without needing to open the native application.

completing timesheets, submitting IT help desk tickets (detail of performing tasks): Provides specific examples of the types of actions that can be performed.

The overall objective of using Workgrid, aiming to make work less frustrating and more intuitive for employees.

The underlying technology infrastructure that combines various AI components and tools.

Incorporates large language models suitable for enterprise use, implying robustness and capability.

Integrates various AI techniques and algorithms beyond just LLMs.

Includes a powerful tool that allows users to create and customize AI experiences without extensive programming knowledge.

A direct positive impact of using the platform, helping employees achieve more in their work time.

A direct positive impact, making it easier and faster for employees to find the information they need.

A direct positive impact, suggesting the AI Assistant helps employees get answers and complete tasks needed to resolve problems efficiently.

A component focused on providing direct answers to employee questions by searching across integrated systems.

Uses large language models to understand questions and extract relevant answers.

Describes the search scope and ease of use for finding information.

A component focused on delivering timely and relevant information and prompts to employees.

Uses AI to determine the importance and urgency of information for each employee.

Specifies the different forms the guidance can take.

A component comprising pre-built applications that allow employees to perform specific tasks through the AI Assistant.

Ready-to-use applications for common enterprise tasks.

Utilizes AI to create new content or complete complex tasks.

Integrates with other AI services to expand capabilities.

Describes the range of actions these apps enable.

Indicates that AI Actions are applicable to many different scenarios within an organization.

The core technology enabling natural language understanding and interaction.

Uses sophisticated Natural Language Processing to interpret employee input.

The engine's AI capabilities allow for the automation of workflows based on conversational commands.

The engine's AI capabilities power the ability to search and retrieve information through conversation.

Allows the conversational AI interface to be accessible and functional across multiple digital channels where employees work.

Provides a consistent way to access help regardless of the channel.

Ensures the AI Assistant can be used in various employee tools and platforms.

Provides tools and resources for creating and deploying custom AI experiences.

Empowers users with minimal coding knowledge to create or customize AI interactions.

The purpose of building custom experiences is to better meet employee needs.

Offers pre-designed templates to accelerate the development process.

Aims to provide a universal AI Assistant that can benefit all employees within an organization, regardless of role or department.

The fundamental purpose of the AI Assistant.

The platform is designed to support many different scenarios and needs across an organization.

Aims to make interactions with enterprise systems more user-friendly and less cumbersome.

Reduces the frustration and effort caused by navigating multiple systems and complex processes.

Indicates that the benefits and functionalities are relevant to employees in various parts of the organization.

Highlights the centralized management and deployment capabilities of the platform.

Demonstrates how the AI Assistant can be specifically applied to improve IT processes.

Suggests the AI Assistant makes IT operations more flexible and responsive.

Enables the AI Assistant to handle routine IT support requests automatically.

Allows IT support to handle a larger volume of requests without proportionally increasing staff.

Using the AI Assistant to support IT help desk functions.

Using the AI Assistant to assist with managing and resolving IT incidents.

Using the AI Assistant to streamline IT-related approval processes.

Using the AI Assistant to send IT-related alerts and information to employees.

Using the AI Assistant to manage and fulfill employee requests for IT services.

Using the AI Assistant to help employees find information within IT knowledge bases.

Using the AI Assistant to notify employees about IT service status and outages.

Demonstrates how the AI Assistant can be applied to improve HR processes and employee interactions.

Makes HR-related tasks and interactions easier.

Uses the AI Assistant to fundamentally improve how employees interact with HR systems and processes.

Using the AI Assistant to send prompts or reminders related to employee behavior or actions.

Using the AI Assistant to provide information or guidance related to career development and learning opportunities.

Using the AI Assistant to assist with managing HR-related cases.

Using the AI Assistant to automate notifications or actions related to employee milestones and recognition.

Using the AI Assistant to streamline approval processes within Human Capital Management systems.

Using the AI Assistant to guide and support new employees during the onboarding process.

Using the AI Assistant to provide information or facilitate actions related to employee performance and benefits.

Using the AI Assistant to assist with tracking and managing work time (e.g., completing timesheets).

Demonstrates how the AI Assistant can be applied to improve internal communication effectiveness.

Makes it easier for employees to find and read relevant company information.

Using the AI Assistant to help create content for internal communications.

Using the AI Assistant to analyze internal communications for effectiveness or sentiment.

Using the AI Assistant to disseminate company news to employees.

Using the AI Assistant to send both one-off and scheduled communications.

Using the AI Assistant to suggest relevant content for employees to read.

Indicates that the platform is used by well-known large companies, suggesting reliability and capability at scale.

Outlines the three main steps for implementing and using Workgrid.

The first step, connecting Workgrid to existing business systems.

Describes what is connected during this step.

States the outcome of successful integration.

Describes the user's access point after integration.

The second step, creating or customizing the AI Assistant's capabilities.

Explains the options available in the builder.

Highlights the speed at which new functionalities can be rolled out.

Creating workflows to automate business processes.

Creating tools to help in generating written content.

Creating custom notification flows.

Creating easier ways for employees to find information.

Mentions the availability of pre-configured starting points.

Highlights the flexibility to create tailored solutions.

The third step, making the AI Assistant accessible to employees in their preferred work environments.

The goal of this step, ensuring accessibility.

Reiteration of the goal.

Specific platform where the AI Assistant can be accessed.

Specific platform where the AI Assistant can be accessed.

Specific platform where the AI Assistant can be accessed.

Specific platform where the AI Assistant can be accessed.

A dedicated web interface for the AI Assistant.

Suggests available content explaining the productivity benefits.

Suggests available content explaining the broader impact on work processes.

Encourages users to sign up for updates and information.

Provides access to the company's privacy policy.

Provides access to terms related to evaluating the product.

Provides access to general terms and conditions.

Allows users to manage cookie preferences.

Provides a link to the help and support resources.

Provides a link or information for contacting the company.

A process for potential customers to see the platform in action.

Suggests the availability of an API for developers or advanced integrations.

Provides access to frequently asked questions and answers.

Link to information about the Workgrid platform itself.

Link to information about the different use cases and applications of Workgrid.

Link to information about the available pre-built templates.

Link to a hub of various helpful materials.

Link to information about the company.

Link to information about the company structure and history.

Link to company news and press releases.

Link for potential partners.

Link to subscribe to updates.

Link to support resources.

Link specifically about the AI Assistant product.

Link specifically about the low-code/no-code builder tool.

Link specifically about the available templates.

Link specifically about the platform's integration capabilities.

Link specifically about the platform's security features.

Link to IT-specific solutions.

Link to Internal Communications-specific solutions.

Link to HR-specific solutions.

Link to Finance & Procurement-specific solutions (though not detailed in the use cases provided in the snippet).

Link to the company blog.

Link to a center for knowledge resources.

Link to a central collection of resources.

Link to a tool for calculating return on investment.

Link to a guided walkthrough of the platform.

Link to the company podcast.

Link to sign up for a free trial.