Workgrid

Additional features

AI Assistant for Work (Enterprise Copilot)

The central product offering, an AI-powered tool designed to serve as an enterprise copilot to help employees easily find information and take action across various enterprise systems. It intelligently guides employees' attention to increase engagement and efficiency.

Find information across enterprise systems (via AI Assistant)

A core capability of the AI Assistant, enabling users to search for and retrieve data residing in different business applications and knowledge sources.

Take action across enterprise systems (via AI Assistant)

A core capability of the AI Assistant, allowing users to perform tasks and complete workflows within connected enterprise applications directly through the assistant's interface.

Conversational AI (powers the AI Assistant)

The underlying technology that allows users to interact with the AI Assistant using natural language, making the interface intuitive and accessible.

Intelligently guide employees' attention (via AI Assistant)

A key function where the AI Assistant proactively highlights important information, tasks, or recommendations to employees, cutting through digital noise.

Increase engagement at work (stated benefit)

An outcome of using the AI Assistant, suggesting that by making information and tasks easier to access, employees become more involved.

Increase efficiency at work (stated benefit)

An outcome of using the AI Assistant, suggesting that by streamlining access to information and actions, employees can complete their work faster.

Streamline notifications and proactive alerts

A feature that consolidates notifications and alerts from numerous separate systems into a single, manageable stream, reducing the need to check multiple applications.

Personalized recommendations (within notifications/alerts)

A type of proactive alert where the AI Assistant provides tailored suggestions to individual employees.

Consolidates notifications from dozens of disparate systems

Explicitly mentions gathering alerts from many different and unconnected enterprise applications.

Centralized location for notifications

Provides a single point of access for all important alerts and notifications.

Proactively guide your attention throughout the workday (via notifications/alerts)

The purpose of the streamlined notifications, ensuring employees are directed to what is most important at the right time.

Chat across systems and documents to find information

A key interaction method where users can use conversational AI to search for information stored in business applications, documents, and knowledge bases.

Leverage conversational AI for chat (detail of chatting across systems)

Explains that the chat functionality is powered by conversational AI technology.

Chat across business applications (detail of chatting across systems)

Specifies that the search capability extends to connected business software.

Chat across documents (detail of chatting across systems)

Specifies that the search capability includes scanning and retrieving information from documents.

Chat across knowledgebases (detail of chatting across systems)

Specifies that the search capability includes accessing information stored in internal knowledge management systems.

Find the information that matters (benefit of chatting across systems)

The result of the search capability, helping employees quickly locate the specific information they need.

Perform tasks across enterprise systems

A key capability allowing employees to initiate or complete actions within connected business applications through the AI Assistant.

Obtain quick access to most frequented apps (detail of performing tasks)

Suggests the AI Assistant provides shortcuts or direct access to commonly used applications for task completion.

Reduce workflows down to a few clicks (detail of performing tasks)

Highlights the efficiency gain, simplifying multi-step processes into minimal interactions.

Take action right from the AI Assistant (detail of performing tasks)

Emphasizes that tasks can be initiated and completed directly within the AI Assistant's interface without needing to open the native application.

Examples of tasks

completing timesheets, submitting IT help desk tickets (detail of performing tasks): Provides specific examples of the types of actions that can be performed.

Enhance the employee experience (stated goal of the platform)

The overall objective of using Workgrid, aiming to make work less frustrating and more intuitive for employees.

Workgrid’s AI Assistant platform (the platform itself)

The underlying technology infrastructure that combines various AI components and tools.

Combines enterprise-grade LLMs

Incorporates large language models suitable for enterprise use, implying robustness and capability.

Combines AI technology

Integrates various AI techniques and algorithms beyond just LLMs.

Combines a robust low-code/no-code builder

Includes a powerful tool that allows users to create and customize AI experiences without extensive programming knowledge.

Improve employee productivity (stated benefit)

A direct positive impact of using the platform, helping employees achieve more in their work time.

Improve access to information (stated benefit)

A direct positive impact, making it easier and faster for employees to find the information they need.

Quickly resolve issues (stated benefit)

A direct positive impact, suggesting the AI Assistant helps employees get answers and complete tasks needed to resolve problems efficiently.

AI Answers (product/feature area)

A component focused on providing direct answers to employee questions by searching across integrated systems.

Leverages the power of LLMs (detail of AI Answers)

Uses large language models to understand questions and extract relevant answers.

Enables employees to easily search across enterprise systems, documents, and knowledge systems (function of AI Answers)

Describes the search scope and ease of use for finding information.

AI Notifications (product/feature area)

A component focused on delivering timely and relevant information and prompts to employees.

Intelligently guide employees on what needs their attention or action (function of AI Notifications)

Uses AI to determine the importance and urgency of information for each employee.

Includes tasks, reminders, recommendations, and suggestions (types of guidance)

Specifies the different forms the guidance can take.

AI Actions (product/feature area)

A component comprising pre-built applications that allow employees to perform specific tasks through the AI Assistant.

Pre-built apps (component of AI Actions)

Ready-to-use applications for common enterprise tasks.

Leverages generative AI (detail of AI Actions)

Utilizes AI to create new content or complete complex tasks.

Leverages third-party AI technologies (detail of AI Actions)

Integrates with other AI services to expand capabilities.

Help perform tasks, initiate requests, and generate content (functions of AI Actions)

Describes the range of actions these apps enable.

For an array of use cases (applicability of AI Actions)

Indicates that AI Actions are applicable to many different scenarios within an organization.

Conversational AI Engine (platform component)

The core technology enabling natural language understanding and interaction.

Advanced NLP technologies (detail of Conversational AI Engine)

Uses sophisticated Natural Language Processing to interpret employee input.

AI enables employees to effectively automate tasks (function of Engine)

The engine's AI capabilities allow for the automation of workflows based on conversational commands.

AI enables employees to find information across your digital workplace (function of Engine)

The engine's AI capabilities power the ability to search and retrieve information through conversation.

Omnichannel Workflows (feature)

Allows the conversational AI interface to be accessible and functional across multiple digital channels where employees work.

Connect employees to information and tasks through a conversational AI interface (function of Omnichannel Workflows)

Provides a consistent way to access help regardless of the channel.

Available across digital workplace channels (applicability of Omnichannel Workflows)

Ensures the AI Assistant can be used in various employee tools and platforms.

Low Code Builder & App Marketplace (feature/tool)

Provides tools and resources for creating and deploying custom AI experiences.

Build conversational AI experiences without code (function of Low Code Builder)

Empowers users with minimal coding knowledge to create or customize AI interactions.

Improve the employee experience (stated outcome)

The purpose of building custom experiences is to better meet employee needs.

Take advantage of 50+ templates to get started quickly (detail of App Marketplace/Builder)

Offers pre-designed templates to accelerate the development process.

One Assistant for Every Employee (stated goal/benefit)

Aims to provide a universal AI Assistant that can benefit all employees within an organization, regardless of role or department.

Help employees get work done (stated goal)

The fundamental purpose of the AI Assistant.

Wide range of use cases (applicability)

The platform is designed to support many different scenarios and needs across an organization.

Delivers engaging experiences (stated benefit)

Aims to make interactions with enterprise systems more user-friendly and less cumbersome.

Eliminates digital friction (stated benefit)

Reduces the frustration and effort caused by navigating multiple systems and complex processes.

Across departments and job roles (applicability)

Indicates that the benefits and functionalities are relevant to employees in various parts of the organization.

Build, customize, and deliver conversational AI experiences across your organization all in one place (platform capability)

Highlights the centralized management and deployment capabilities of the platform.

Automate Support & Scale IT Operations (use case category for IT)

Demonstrates how the AI Assistant can be specifically applied to improve IT processes.

Redefine IT agility (stated benefit for IT)

Suggests the AI Assistant makes IT operations more flexible and responsive.

Automate support (stated benefit for IT)

Enables the AI Assistant to handle routine IT support requests automatically.

Effortlessly scale IT operations (stated benefit for IT)

Allows IT support to handle a larger volume of requests without proportionally increasing staff.

Helpdesk (specific IT use case)

Using the AI Assistant to support IT help desk functions.

Incident Management (specific IT use case)

Using the AI Assistant to assist with managing and resolving IT incidents.

IT Approvals (specific IT use case)

Using the AI Assistant to streamline IT-related approval processes.

IT Notifications (specific IT use case)

Using the AI Assistant to send IT-related alerts and information to employees.

IT Services and Requests (specific IT use case)

Using the AI Assistant to manage and fulfill employee requests for IT services.

Knowledge Management (specific IT use case)

Using the AI Assistant to help employees find information within IT knowledge bases.

Service and Outage Alerts (specific IT use case)

Using the AI Assistant to notify employees about IT service status and outages.

Simplify the Work Day for Employees (use case category for HR)

Demonstrates how the AI Assistant can be applied to improve HR processes and employee interactions.

Streamline apps, actions, and conversations (stated benefit for HR)

Makes HR-related tasks and interactions easier.

Transform the employee experience with HR technology (stated benefit for HR)

Uses the AI Assistant to fundamentally improve how employees interact with HR systems and processes.

Behavioral Nudges (specific HR use case)

Using the AI Assistant to send prompts or reminders related to employee behavior or actions.

Career and Learning (specific HR use case)

Using the AI Assistant to provide information or guidance related to career development and learning opportunities.

Case Management (specific HR use case)

Using the AI Assistant to assist with managing HR-related cases.

Employee Milestones and Recognition (specific HR use case)

Using the AI Assistant to automate notifications or actions related to employee milestones and recognition.

HCM Approvals (specific HR use case)

Using the AI Assistant to streamline approval processes within Human Capital Management systems.

Onboarding (specific HR use case)

Using the AI Assistant to guide and support new employees during the onboarding process.

Performance and Benefits (specific HR use case)

Using the AI Assistant to provide information or facilitate actions related to employee performance and benefits.

Time Management (specific HR use case)

Using the AI Assistant to assist with tracking and managing work time (e.g., completing timesheets).

Reach Employees Across the Enterprise (use case category for Internal Communications)

Demonstrates how the AI Assistant can be applied to improve internal communication effectiveness.

Help employees consume important content and communications (stated benefit for Internal Comms)

Makes it easier for employees to find and read relevant company information.

AI Content Generation (specific Internal Comms use case)

Using the AI Assistant to help create content for internal communications.

AI Content Analysis (specific Internal Comms use case)

Using the AI Assistant to analyze internal communications for effectiveness or sentiment.

Corporate News (specific Internal Comms use case)

Using the AI Assistant to disseminate company news to employees.

One-time and Recurring Communications (specific Internal Comms use case)

Using the AI Assistant to send both one-off and scheduled communications.

Reading Recommendations (specific Internal Comms use case)

Using the AI Assistant to suggest relevant content for employees to read.

Trusted by leading enterprises (stated social proof)

Indicates that the platform is used by well-known large companies, suggesting reliability and capability at scale.

How Workgrid Works (section describing the process)

Outlines the three main steps for implementing and using Workgrid.

INTEGRATE (step in how it works)

The first step, connecting Workgrid to existing business systems.

Connect with the systems, knowledge sources and documents you use every day (detail of Integrate)

Describes what is connected during this step.

Empower employees to automate tasks and find information (benefit of Integrate)

States the outcome of successful integration.

Across your digital workplace from a single, natural language interface (detail of Integrate interface)

Describes the user's access point after integration.

BUILD (step in how it works)

The second step, creating or customizing the AI Assistant's capabilities.

Choose from pre-built templates or build workflows from scratch (detail of Build)

Explains the options available in the builder.

Rapidly deploy conversational AI experiences (benefit of Build)

Highlights the speed at which new functionalities can be rolled out.

Automate tasks (function enabled by Build)

Creating workflows to automate business processes.

Speed up content generation (function enabled by Build)

Creating tools to help in generating written content.

Notify employees (function enabled by Build)

Creating custom notification flows.

Accelerate knowledge discovery (function enabled by Build)

Creating easier ways for employees to find information.

Choose from 50+ out-of-the-box app templates (detail of Build)

Mentions the availability of pre-configured starting points.

Configure custom experiences using Workgird's low code builder (detail of Build)

Highlights the flexibility to create tailored solutions.

DELIVER (step in how it works)

The third step, making the AI Assistant accessible to employees in their preferred work environments.

Deliver the AI Work Assistant wherever your employees work (detail of Deliver)

The goal of this step, ensuring accessibility.

Deploy the AI Assistant wherever your employees work (detail of Deliver)

Reiteration of the goal.

Includes Microsoft Teams (deployment channel)

Specific platform where the AI Assistant can be accessed.

Includes the Intranet (deployment channel)

Specific platform where the AI Assistant can be accessed.

Includes SharePoint (deployment channel)

Specific platform where the AI Assistant can be accessed.

Includes web browser (deployment channel)

Specific platform where the AI Assistant can be accessed.

Includes a conversational AI web client (deployment channel)

A dedicated web interface for the AI Assistant.

Explore how an AI Assistant can increase productivity (resource/content topic)

Suggests available content explaining the productivity benefits.

Explore how an AI Assistant can transform the way you work (resource/content topic)

Suggests available content explaining the broader impact on work processes.

Subscribe to Workgrid News & Insights (call to action)

Encourages users to sign up for updates and information.

Privacy policy (legal link)

Provides access to the company's privacy policy.

Evaluation Terms (legal link)

Provides access to terms related to evaluating the product.

Terms and conditions (legal link)

Provides access to general terms and conditions.

Cookies Settings (legal link)

Allows users to manage cookie preferences.

Visit Help Center (support link)

Provides a link to the help and support resources.

Contact Us (contact link)

Provides a link or information for contacting the company.

Book Demo (call to action/process)

A process for potential customers to see the platform in action.

API (resource link)

Suggests the availability of an API for developers or advanced integrations.

FAQs (resource link)

Provides access to frequently asked questions and answers.

Platform (navigation link)

Link to information about the Workgrid platform itself.

Solutions (navigation link)

Link to information about the different use cases and applications of Workgrid.

Templates (navigation link)

Link to information about the available pre-built templates.

Resources (navigation link)

Link to a hub of various helpful materials.

About (navigation link)

Link to information about the company.

Company (navigation link)

Link to information about the company structure and history.

Newsroom (navigation link)

Link to company news and press releases.

Partner (navigation link)

Link for potential partners.

Subscribe (navigation link)

Link to subscribe to updates.

Support (navigation link)

Link to support resources.

AI Assistant (navigation link)

Link specifically about the AI Assistant product.

Builder (navigation link)

Link specifically about the low-code/no-code builder tool.

Templates (navigation link)

Link specifically about the available templates.

Integrations (navigation link)

Link specifically about the platform's integration capabilities.

Security (navigation link)

Link specifically about the platform's security features.

Information Technology (navigation link - solutions)

Link to IT-specific solutions.

Communications (navigation link - solutions)

Link to Internal Communications-specific solutions.

Human Resources (navigation link - solutions)

Link to HR-specific solutions.

Finance & Procurement (navigation link - solutions)

Link to Finance & Procurement-specific solutions (though not detailed in the use cases provided in the snippet).

Blogs (navigation link - resources)

Link to the company blog.

Knowledge Center (navigation link - resources)

Link to a center for knowledge resources.

Resource Hub (navigation link - resources)

Link to a central collection of resources.

ROI Calculator (navigation link - resources)

Link to a tool for calculating return on investment.

Guided Tour (navigation link - resources)

Link to a guided walkthrough of the platform.

Podcast (navigation link - resources)

Link to the company podcast.

Free Trial (navigation link - resources)

Link to sign up for a free trial.