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Workshop Software

by Workshop Software · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorWorkshop Software
Year launched2013
StatusActive
LocationSuite 2305, 4 Daydream St Warriewood NSW Australia 2102
Countries servedGlobal
Languages15
Integrations5+
Free tier
Free trialYES
Contact sales

About Workshop Software

Workshop Software is a management platform from Workshop Software that helps automotive workshop owners operate their businesses effectively. It includes features such as job management, invoicing, and customer management so users can track progress and manage finances efficiently. The platform supports integration with various accounting software, provides detailed reporting tools, and offers a user-friendly interface for easy navigation. It is designed to assist workshop managers in automating daily tasks and improving customer communication. Key capabilities: job tracking invoicing customer relationship management reporting integration with accounting tools Best for: automotive workshop owners and managers that need to manage operations and improve profitability.

Workshop Software by Workshop Software is an auto repair software designed to streamline operations and improve efficiency for automotive workshops. One of its standout features is its user-friendly interface, which makes it easy for users to navigate and utilize its robust set of tools. The software's interface is clean and intuitive, with easy access to key functionalities such as job creation, invoicing, inventory management, and customer communication. One of the core functionalities that sets Workshop Software apart from its competitors is its integration with popular accounting software like Xero and QuickBooks. This allows for seamless financial management and eliminates the need for manual data entry. Another innovative aspect of the software is its ability to send automated reminders and updates to customers, keeping them informed about the status of their vehicle repairs. In terms of performance, Workshop Software shines with its speed, efficiency, and reliability. It handles large datasets with ease and can manage complex operations without lag or downtime.

Pros & Cons

What users like
  • +1. Easy Job Management: Streamlines job tracking, invoicing, and customer service in one platform.
  • +2. Comprehensive Reporting: Provides in-depth reports to help workshop owners make data-driven decisions.
  • +3. Cloud-Based: Access from any device, anywhere, making it flexible for remote or multi-location workshops.
  • +4. Customer Communication: Automates reminders and alerts for better customer relationship management.
  • +5. POS Integration: Direct sales processing at the point of service, improving workflow.
What users flag
  • 1. Limited Customization: While customizable templates are available, overall system customization might be restrictive for larger or more complex operations.
  • 2. Steeper Learning Curve: Some users report that the system can take some time to master, especially with advanced features.
  • 3. Limited International Integrations: While it serves global customers, integrations may be region-specific.
  • 4. Limited Marketing Tools: While it excels in operational management, there are fewer tools for customer acquisition or marketing automation.

Features

Key features

• Job Management
Create, manage, and track jobs for vehicles, including detailed service history and progress tracking.
• Appointment Scheduling
Manage service appointments and bookings with customers using a built-in calendar.
• Invoicing & Quotes
Generate professional invoices and quotes, with options for custom templates and easy customer communication.
• Customer Management
Store customer details, history, preferences, and communication logs in one central place.
• Inventory Management
Track parts and supplies, including stock levels, ordering, and cost management.
• Workplace Reporting
Generate financial and operational reports, such as job profitability, customer insights, and workshop performance.
• Service Reminders
Automate service reminders and follow-up communication for customers based on service schedules or intervals.
• Multi-Location Support
Ideal for businesses with multiple locations, allowing for centralized management of all workshop locations.

Additional features

• Job Tracking
Track every job from start to finish, including time, costs, and status updates.
• Comprehensive Reporting
Access financial reports, customer reports, and operational reports for better decision-making.
• Vehicle History
Store detailed service histories for each vehicle, including parts used, labor time, and past services.
• Point of Sale (POS)
Manage sales transactions directly from the system, including integrated payment processing.
• Customizable Templates
Customize invoices, quotes, and other customer-facing documents with your own branding and information.
• SMS & Email Alerts
Send automated alerts to customers about appointments, vehicle service status, and promotions.
• Employee Management
Track employee hours, commissions, and payroll (in some versions of the software).
• Cloud-based Access
Access your workshop’s data from anywhere using cloud-based access (available on desktop and mobile).
• Business Dashboard
A centralized dashboard for real-time tracking of workshop performance, including jobs in progress, finances, and tasks.
• Supplier Management
Integrate with suppliers to track part orders and manage supplier relationships.
• Mobile Access
Access the software from mobile devices, allowing mechanics and staff to manage their work on the go.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
15
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseDanishSwedishNorwegianFinnishRussianChineseJapaneseKorean

Billing currencies

🇦🇺AUD

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