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X2CRM

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Software Status:Active

About X2CRM

X2CRM is a customer relationship management software from X2Engine that supports sales automation, marketing automation, and customer service. It provides lead management, workflow automation, and reporting tools so users can manage customer interactions effectively. The platform includes reliable features such as customizable dashboards, email marketing capabilities, and social media integration for comprehensive customer engagement. Additionally, X2CRM offers mobile access, allowing users to manage their customer relationships on-the-go. Key capabilities: lead management workflow automation customizable dashboards email marketing mobile access Best for: businesses that need efficient management of customer relationships and simplified sales processes.

X2CRM Details

Vendor
X2Engine
Year Launched
2011
Location
San Francisco, California US
Deployment
cloud, on premise, windows, linux
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Russian, Arabic
Users
Admins, Sales Managers, Sales Representatives, Customer Support Representatives, Marketing Managers
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Technology, Real Estate, Hospitality, Non-Profit, Government
Tags
CRM, X2Engine

X2CRM's In-App Market Place

Does X2CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$)

Pros & Cons

  • All modules are included for a single per-user price, potentially saving money compared to CRMs with tiered pricing.
  • X2Studio and Rapid Modules offer exceptional flexibility to tailor the CRM to specific business needs.
  • The single database ensures seamless data flow and eliminates integration issues between different modules.
  • X2DocSign streamlines document management and agreement processes directly within the CRM.
  • The emphasis on straightforward implementation can save time and reduce the need for expensive consultants.
  • While X2Studio offers no-code customization, advanced module creation requires PHP knowledge, which might not be available to all users.
  • While powerful, the extensive customization options might present a steeper learning curve for some users.
  • The descriptions for some features are quite brief, potentially leaving users wanting more detailed information before committing.
  • The $65/month pricing includes a limit of 25,000 email sends, which might be restrictive for businesses with high email marketing volumes.

X2CRM's Support Options

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