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Xapsys

by Xapsys · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorXapsys
Year launched2015
StatusActive
Location17 Boston Road, Leicester LE4 1AW – UK
Countries servedGlobal
Languages10
Integrations15+
Free tierN/A
Free trialYES
Contact salesN/A

About Xapsys

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Xapsys is an all-in-one cloud-based business management and CRM platform tailored for small to medium enterprises, particularly those in manufacturing, distribution, and service sectors. Its core strengths lie in seamless data migration from existing systems like Sage and Xero, integrated order processing, and real-time dashboards that offer actionable insights. Designed to streamline business workflows, Xapsys brings together sales, manufacturing, and customer engagement functionalities within an easy-to-use interface, reducing manual effort and boosting productivity. The platform's user interface is modern, clean, and intuitive, with customizable dashboards and easy navigation that makes complex operations straightforward. It supports integration with popular accounting and productivity tools such as Sage and Office 365, ensuring data consistency and collaborative workflow. Its cloud architecture guarantees compatibility across all devices—including desktops, tablets, and smartphones—facilitating flexible remote working environments. Xapsys offers vital features such as automated notifications, resource management, case handling via customer portals, and performance tracking dashboards. The software's ability to import data from existing systems like Sage or Xero ensures business continuity during transition.

Pros & Cons

Pros
  • Real-time KPI tracking & reporting: Provides a 360° view of business performance via dashboards and widgets
  • Strong Sage 200 integration: Seamlessly integrates with Sage 200, reducing admin time and license costs
  • User-friendly interface: Clean, intuitive UI; easy onboarding with no training required
  • Lightweight & fast: Optimized for speed and ease of use, especially compared to Sage CRM
  • Highly customizable: Customizable to specific business needs; customer feedback drives regular updates
  • Gamification & BI tools: Enhances sales team engagement and competitiveness
  • Great support: Highly rated customer service and attentive development team
  • Mobile-compatible: Web-based and responsive for mobile access
  • Easy CRM adoption: Encourages usage among sales teams, improving data quality
Cons
  • Limited features vs. larger CRMs: Lacks some advanced functionalities found in more robust systems
  • No email automation yet: Missing built-in marketing automation (Mailchimp integration reportedly coming)
  • Custom reporting may require extra setup: Some plans lack default reports, requiring manual report building
  • Minor Sage integration issues: Occasional turbulence reported when linking with Sage
  • No dedicated mobile app: Though responsive, a native mobile app is not yet available

Features

Key features

Seamless Data Transfer & Integration

Easily migrate data from existing systems like Sage or Xero and ensure smooth ongoing data synchronization.

Sales & Order Processing

Manage and track sales orders from quotation to delivery with real-time updates.

Manufacturing & Resource Management

Create bills of materials, manage resources, and track profitability to optimize manufacturing operations.

Customer Portal & Case Management

Enable customers to access portals, submit requests, and reduce admin work through integrated case handling.

Proactive Notifications & Alerts

Receive automated alerts about order statuses, financial updates, or operational issues to stay ahead.

Performance & Reporting Dashboards

Visual dashboards provide insights into sales, manufacturing, and customer service performance metrics.

Office 365 & Cloud Integration

Collaborate via integrated Office 365 tools, ensuring document synchronization and communication.

Additional features

CRM & Customer Management

Stores all customer data, interactions, and history in one place for holistic view and improved service.

Sales Module

Streamlines quote creation, order management, and sales forecasting.

Manufacturing & Distribution Support

Manage bills of materials, work orders, and resource planning.

Customer Portal

Allows clients to view their accounts, submit requests, and access relevant information, reducing admin workload.

Data Transfer & Import

Simplifies migrating existing data from Sage, Xero, or other systems, ensuring continuity.

Performance Tracking

Monitors operational metrics like profitability, resource utilization, and order cycle times.

Proactive Notifications

Keeps staff and clients informed through automated alerts for orders, payments, or issues.

Workflow Automation

Automates repetitive tasks, data entry, and notifications to increase efficiency.

Integration with Office 365

Facilitates document sharing, meetings, and real-time collaboration within familiar tools.

Mobile & Cloud Support

Fully accessible via any device, enabling remote working and on-the-go management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Customer Portal
GBP 20/mo
billed monthly
Subsequent Years
GBP 29.95/mo
billed monthly
Manufacturing Module
GBP 325/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese.

Billing currencies

🇬🇧GBP

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