XD.COMMERCE is an eCommerce marketing platform from Tribeck that supports various online merchandise initiatives. It combines customer use (CX) consulting capabilities, website management, and customer relationship management (CRM) to facilitate comprehensive oversight of marketing activities. This platform helps businesses use data to improve their marketing efforts and improve customer engagement. XD.COMMERCE is developed to be user-friendly, allowing businesses to experiment and realize impactful results effectively. Key capabilities: MA and CRM integration customer analytics event management content resources consultancy support Best for: businesses looking to consolidate their marketing strategies and improve their online presence.
XD.COMMERCE is an all-in-one marketing automation and CRM platform tailored for e-commerce businesses seeking to improve customer lifetime value and retention. Its core strength is integrating behavioral analysis, customer segmentation, and multi-channel communication, enabling companies to implement personalized marketing strategies efficiently. The platform’s design emphasizes ease of implementation and user-friendliness, allowing teams to quickly utilize its features for effective customer engagement across channels like LINE, SMS, email, and web push notifications. This flexibility helps businesses target specific customer segments with tailored messages that increase engagement, reduce cart abandonment, and foster loyalty. The user interface is intuitive, providing consolidated dashboards that display behavioral logs, customer profiles, and campaign management tools. It supports real-time analytics, enabling businesses to monitor ongoing campaigns, identify trends, and adjust strategies swiftly. Its compatibility with various devices and systems, including SDKs for mobile app tracking, ensures comprehensive behavioral tracking from multiple touchpoints. Integration capabilities with e-commerce platforms like Shopify and existing customer systems make it easy to deploy and scale, while API support enables further customization and system linkage.
Segments customers automatically by analyzing behavioral logs and CPM analysis, enabling highly targeted marketing campaigns.
Supports communication through email, LINE, SMS, and other channels to reach customers effectively wherever they are.
Automates customer engagement by setting triggers based on behaviors and attributes, such as cart abandonment or product views.
Tracks detailed customer journeys, including page views, products viewed, purchase history, and cart activity, for deep insights.
Analyzes online behaviors and product interests to generate ranked suggestions tailored against customer attributes.
Connects with existing systems like email distribution and CRM, enabling seamless retention measures.
Uses SDKs to recognize users across multiple devices and platforms, creating a unified customer profile.
Analyzes logs of customer actions across web and apps to identify patterns.
Manages customer segments with tailored tactics based on behavioural and transaction data.
Sets up predefined and custom triggers for personalized actions to increase engagement.
Uses various communication channels based on customer preferences and behaviors.
Targets users based on shopping behaviors, such as cart abandonment, with specific follow-ups.
Tracks detailed paths users take on the website, from landing to purchase or exit.
Enables quick adjustments based on initial responses and ongoing analytics.
Supports integration with third-party tools for extended functionality.
Records and analyzes logs for customer activity, providing historical data insights.
Measures ROI, click rates, and conversion rates of marketing efforts for continuous improvement.
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XD.COMMERCE is an eCommerce marketing platform from Tribeck that supports various online merchandise initiatives. It combines customer use (CX) consulting capabilities, website management, and customer relationship management (CRM) to facilitate comprehensive oversight of marketing activities. This platform helps businesses use data to improve their marketing efforts and improve customer engagement. XD.COMMERCE is developed to be user-friendly, allowing businesses to experiment and realize impactful results effectively. Key capabilities: MA and CRM integration customer analytics event management content resources consultancy support Best for: businesses looking to consolidate their marketing strategies and improve their online presence.
Does XD.COMMERCE have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
NA
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