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Xeno

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Software Status:Active

About Xeno

Xeno is a advanced CRM software from Xeno designed for the retail industry. It combines AI-powered customer engagement, personalized recommendations, and comprehensive analytics so retailers can maximize revenue and improve customer engagement. This platform includes features that support targeted marketing and data-driven decision-making, allowing retailers to effectively tailor their offerings to individual customer preferences. Key capabilities: AI customer insights Personalized marketing strategies Comprehensive sales reporting Customer behavior analysis Multi-channel engagement Best for: Retailers that need to improve their customer engagement and improve repeat revenue.

Xeno Details

Vendor
Xeno
Year Launched
2015
Location
20, Okhla Phase III, Okhla Industrial Estate, Delhi, 110020, IN
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Retail Marketing Managers, CRM Managers, Loyalty Program Managers, E-commerce Managers, Customer Experience Specialists, Brand Managers, Digital Marketing Executives, Data Analysts, Customer Retention Specialists, Business Intelligence Managers
Industries Served
Fashion & Apparel, Beauty & Cosmetics, Food & Beverage, Restaurants, Consumer Electronics, Health & Wellness, Grocery & Supermarkets, Footwear, Jewelry & Accessories, Home & Living, Lifestyle Retail, Department Stores, Convenience Stores, Sporting Goods, Pet Supplies
Tags
Customer Loyalty, Xeno

Xeno's In-App Market Place

Does Xeno have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), NZD ($), MXN ($), SGD ($)

Pros & Cons

  • Loyalty program features: Offers robust tools for designing customer loyalty programs.
  • Data analytics: Provides valuable insights to aid in campaign creation and strategy planning.
  • Ease of use: Becomes user-friendly after an initial adaptation period.
  • Comprehensive tracking: Includes features for segment creation, campaign tracking, and customer info (new/repeat).
  • Data visualization issues: Cluttered visuals can hinder clarity and decision-making.
  • Revenue calculation inaccuracies: Reported revenue figures are overstated.
  • Channel information inaccuracies: Data regarding channel performance is not displayed correctly.

Xeno's Support Options

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