Xtreme IVR Telephone Locator logo

Xtreme IVR Telephone Locator

by IQServices.com · Since 1999
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorIQServices.com
Year launched1999
StatusActive
LocationPO BOX 581 - Fenton Michigan 48430-0581 USA
Countries servedGlobal
Languages8
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About Xtreme IVR Telephone Locator

Xtreme IVR Telephone Locator is a software platform that provides real-time telephone tracking. It combines automated call routing, location tracking, and interactive voice response so businesses can efficiently manage their calls.

Xtreme IVR Telephone Locator is a specialized communication solution designed to help businesses connect customers to their nearest physical locations through an automated phone system, and it stands out for its simplicity and practical focus on accessibility. Rather than relying solely on web-based store locators, this tool allows customers to call a dedicated number, enter or speak their zip code, and instantly receive details about the closest branch, including directions or contact information. This makes it especially useful for businesses with large or distributed networks, such as retail chains, dealerships, or service providers, where quick access to location information can significantly improve customer experience. One of its key strengths lies in its IVR capabilities, including text-to-speech audio, multilingual support, and the option to use human-recorded voice prompts, which help create a more engaging and professional interaction. The system also supports direct call routing, allowing customers to connect immediately to a specific branch, as well as SMS follow-ups that send location details directly to the caller’s phone for convenience.

Pros & Cons

Pros
  • Provides accurate location tracking of telephone numbers
  • Offers real-time tracking capabilities for improved efficiency
  • Can be easily integrated into existing systems for seamless implementation
  • User-friendly interface for easy navigation and usage
  • Customizable features to meet specific business needs and requirements
Cons
  • Limited to location-based queries, not a full customer service platform
  • Requires setup and integration with telephony systems
  • May feel outdated compared to modern app-based or chatbot solutions
  • Effectiveness depends on accurate and updated location data

Features

Key features

Location Search via Phone Input

Users enter or speak their zip/postal code to find nearby locations.

24/7 Automated Availability

Provides round-the-clock access without requiring human agents.

Multi-Language Support

Serves diverse customer bases with multiple language options.

Integration with Web Locator

Works alongside Xtreme Locator’s web-based system for consistent location data.

Call Campaign & Routing Logic

Supports structured call flows, routing rules, and automated responses.

Additional features

Phone-Based Store Locator

Allows customers to call a number and instantly find the nearest business location using keypad input or voice prompts.

Interactive Voice Response (IVR)

Guides users through automated menus to search for locations and access information quickly.

Text-to-Speech (TTS) & Voice Options

Delivers responses using lifelike TTS or pre-recorded human voice messages.

Direct Call Routing (Patch-Thru)

Connects callers directly to a selected store or dealer for immediate assistance.

SMS Information Delivery

Sends store details and directions via text message after a call interaction.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇦🇺AUD🇳🇿NZD🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇰🇷KRW🇨🇳CNY

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