Yaritori logo

Yaritori

by OneBox · Since 2020
No reviews yet
Active1+ countriesCloud
Quick facts
VendorOneBox
Year launched2020
StatusActive
LocationShibuya Dogenzaka Tokyu Building 2F, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043
Countries served1+
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Yaritori

Yaritori is a cloud-based email collaboration platform from OneBox that aims to improve email management for teams. It combines AI agents, online assistants, and an email distribution system so organizations can improve response efficiency, reduce oversight, and avoid duplicate replies. Suitable for various industries, Yaritori has been adopted by over 250 companies and offers a simple interface for easy integration. Users can start with a 7-day free trial, and plans begin at 1,980 yen. Key capabilities: AI agent online assistant email distribution system Best for: organizations that need effective email management and inquiry response handling.

Yaritori is a modern email DX (Digital Transformation) platform designed to revolutionize how businesses manage inquiries, customer communication, and email distribution. Built with the needs of growing organizations in mind, Yaritori consolidates inquiry response, customer relationship management, and mass email delivery into one unified system. The platform is used by more than 250 companies across diverse industries, demonstrating its versatility and effectiveness. By providing full visibility of response statuses, integrating AI-driven support, and offering a collaborative chat function, Yaritori enables teams to streamline their workflows, reduce errors, and deliver consistent and professional customer service. A key strength of Yaritori lies in its ability to eliminate common inefficiencies in inquiry management. Missed replies, duplicate responses, and inconsistent messaging are frequent pain points for customer support teams. Yaritori solves these issues by allowing teams to assign responsibility, set statuses such as “responded” or “not responded,” and centralize response discussions within real-time chat. This means support agents and sales teams can collaborate without forwarding endless email threads or relying on verbal updates.

Pros & Cons

What users like
  • +AI-powered automation for faster, smarter replies
  • +Reduces labor costs and boosts efficiency significantly
  • +Easy-to-use interface requiring no manual
  • +Strong service integration with LINE, Slack, Chatwork, and Salesforce
What users flag
  • Limited support hours (weekdays 10:00–17:00 only)
  • Currently available primarily in Japanese market
  • Advanced AI features may require adjustment by staff
  • Email logs and history length not deeply detailed in materials

Features

Key features

Complete Visibility of Responses – Tracks the status of each inquiry (“responded,” “not responded”) and assigns responsibility to avoid missed or duplicate replies.
Real-Time Collaboration Chat – Enables internal discussions per inquiry, eliminating the need for email forwarding or offline confirmations.
AI-Powered Assistance – Automates replies, template suggestions, complaint detection, translation, and polite language conversion.
Centralized Email Management – Manages multiple shared or personal inboxes in one system for unified oversight.
Service Integrations – Links seamlessly with LINE, Slack, Chatwork, and Salesforce for wider business connectivity.
Cost Reduction Capabilities – Proven to reduce labor and operational costs significantly, improving ROI.
User-Friendly Design – Easy-to-use interface with smooth navigation and setup completed in just one minute.

Additional features

Inquiry Status Management – Prevents missed or duplicate replies by clearly displaying response progress.
Group Chat per Email – Facilitates internal collaboration within the platform.
AI Agent Functions – Drafting, template selection, translation, complaint detection, and tone adjustment.
Mass Email Distribution – Handles marketing or notification campaigns directly.
Shared Inbox Handling – Supports business outsourcing teams using group email addresses.
CRM Integration – Connects with Salesforce to enrich customer relationship management.
Third-Party Service Integration – Works with LINE, Slack, and Chatwork for multi-channel communication.
No Initial Setup Cost – Quick start with zero installation fees.
Analytics for Cost Reduction – Provides metrics showing time savings and labor cost efficiency.
Flexible Pricing – Affordable monthly fee per user, with no minimum contract.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Japan

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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