About YesInsights
YesInsights is a feedback software platform from YesInsights that helps organizations gather customer feedback. It combines customizable survey templates, real-time reporting, and integration capabilities so users can easily collect and analyze insights. The platform allows businesses to create targeted surveys for various customer segments and provides instant analysis to identify trends. Users can also utilize automated follow-ups to drive engagement and response rates. Key capabilities: customizable surveys real-time data analysis integration with popular tools automated follow-up user segmentation Best for: businesses seeking to gather actionable feedback from customers to improve their products and services.
YesInsights is a customer feedback tool designed to help businesses collect and analyze customer insights efficiently. It enables organizations to conduct surveys, particularly Net Promoter Score (NPS) surveys, across multiple platforms, including email, blogs, and social media. The primary purpose of YesInsights is to provide businesses with real-time feedback, allowing them to make data-driven decisions that enhance customer satisfaction and engagement. The software offers customizable survey templates, real-time notifications, and advanced analytics to help businesses understand customer sentiment and behavior. The user interface of YesInsights is intuitive and user-friendly, making it accessible even for those with minimal technical expertise. The platform is designed with simplicity in mind, ensuring that users can create and distribute surveys effortlessly. Navigation is straightforward, with clearly labeled sections and an uncluttered layout that enhances usability. The dashboard provides a comprehensive overview of survey responses, allowing users to track feedback trends and analyze customer sentiment efficiently. Functionality-wise, YesInsights excels in providing businesses with a streamlined approach to collecting customer feedback. The software supports various survey formats, including one-click surveys, email surveys, and website surveys.
Pros & Cons
- +1. Seamless one-click survey for business insights.
- +2. Allows embedding surveys directly into emails.
- +3. Simple and smooth to use and share with clients.
- +4. Achieves a high response rate, yielding valuable information.
- −1. Lack of advanced analytics and reporting features
Features
Key features
- 1. One-Question Surveys
- This software specializes in simple, single-question surveys, making it easy for customers to provide quick feedback without feeling overwhelmed.
- 2. NPS Surveys
- It specifically offers Net Promoter Score (NPS) surveys, a widely recognized metric for measuring customer loyalty and satisfaction.
- 3. Email Surveys
- Users can send surveys directly to customers' inboxes, allowing for one-click responses and high engagement.
- 4. Website Surveys
- The software enables surveying visitors and users directly on the website while they are actively Browse, capturing in-the-moment feedback.
- 5. Email Marketing Service Integration
- It seamlessly integrates with popular email marketing tools, simplifying the process of sending surveys to existing subscriber lists.
- 6. Zapier Integration
- This feature allows users to connect YesInsights with over 750 third-party applications via Zapier, enabling extensive automation and workflow integration.
Additional features
- 1. One-Question Surveys
- Enables the creation and deployment of simple, single-question surveys to gather focused feedback.
- 2. NPS Surveys
- Supports the implementation of Net Promoter Score surveys to gauge customer loyalty and satisfaction.
- 3. Email Surveys
- Facilitates sending surveys directly to customers' email inboxes for easy, one-click responses.
- 4. Website Surveys
- Allows for surveying website visitors and users in real-time while they are interacting with the site.
- 5. One-Click Install
- The software is designed for easy setup without requiring any coding.
- 6. No Coding Needed
- Emphasizes user-friendliness by eliminating the need for technical coding skills to set up surveys.
- 7. Email Marketing Service Integration
- Connects with various email marketing services to streamline survey distribution.
- 8. Personal Email Service Compatibility
- Users can also send surveys using their personal email services.
- 9. Anywhere on the Web Pasting
- Surveys can be embedded or pasted anywhere on the web for broader reach.
- 10. Zapier Integration
- Provides connectivity with over 750 third-party applications through Zapier for enhanced automation and data flow.
- 11. Churn Rate Reduction (Benefit)
- The software is presented as a tool that can help businesses reduce their customer churn and cancellation rates.
- 12. Cancellation Rate Reduction (Benefit)
- Similar to churn, it aids in decreasing the rate at which customers cancel services or subscriptions.
- 13. Actionable Feedback
- Aims to provide honest and actionable feedback to help businesses make informed decisions.
- 14. Reporting/Analytics (Implied)
- While not explicitly listed as a feature, the phrase "Stop guessing. Start knowing." and "Analyze the provided text" suggests that the software provides insights from the survey responses, implying some form of reporting or analytics.
Pricing
Monthly plans
Yesinsights Solo
USD 20
Yesinsights Essential
USD 79
Yesinsights Professional
USD 149
Countries & Languages
Interface languages
Billing currencies
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About YesInsights
YesInsights is a feedback software platform from YesInsights that helps organizations gather customer feedback. It combines customizable survey templates, real-time reporting, and integration capabilities so users can easily collect and analyze insights. The platform allows businesses to create targeted surveys for various customer segments and provides instant analysis to identify trends. Users can also utilize automated follow-ups to drive engagement and response rates. Key capabilities: customizable surveys real-time data analysis integration with popular tools automated follow-up user segmentation Best for: businesses seeking to gather actionable feedback from customers to improve their products and services.
YesInsights Details
YesInsights's In-App Market Place
Does YesInsights have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Yesinsights Solo
USD 20
Yesinsights Essential
USD 79
Yesinsights Professional
USD 149
Accepted Payment Currencies
USD ($)
Pros & Cons
- 1. Seamless one-click survey for business insights.
- 2. Allows embedding surveys directly into emails.
- 3. Simple and smooth to use and share with clients.
- 4. Achieves a high response rate, yielding valuable information.
- 1. Lack of advanced analytics and reporting features
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