About YOCC
YOCC is a streaming software that supports radio, video, and live streaming solutions. It combines live broadcasting, on-demand video, and multi-channel streaming so users can efficiently manage diverse media outputs.
YOCC Details
Vendor
Bigv.in
Year Launched
2005
Location
Phoenix Market City, East Court, 4th Floor, Office No. 406, Viman Nagar, Pune-411014.
Deployment
cloud, on premise, windows
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Dutch, Turkish, Swedish, Polish, Indonesian, Thai, Malaysian, Vietnamese, Tagalog.
Users
Administrators, Customer Service Representatives, Call Center Agents, IT Managers, Marketing Managers, Sales Representatives.
Industries Served
Healthcare, Education, Finance, Retail, Government, Entertainment
Tags
IVR, telecommunication, voice broadcasting, call management, messaging, audio streaming
YOCC's In-App Market Place
Does YOCC have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CHF (Fr), CNY (¥), HKD ($), SGD ($), MXN ($), BRL (R$), INR (₹), RUB (₽)
Pros & Cons
- Customizable interactive voice response system
- Supports multiple languages for a diverse customer base
- Ability to route calls efficiently and improve customer satisfaction
- Easy integration with existing systems for seamless operation
- Real-time monitoring and reporting for better performance analysis
- Depends on internet and telephony reliability
- Requires proper IVR setup to avoid poor user experience
- Primarily focused on telephony, not full CRM or ITSM
- Advanced customization may require technical support
YOCC's Support Options
Email Address
info@bigv.inContact
+91 9272231058