Yoom logo

Yoom

by Yoom · Since 2022
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ActiveAvailable globallyCloud
Quick facts
VendorYoom
Year launched2022
StatusActive
LocationChiyoda, Japan
Countries servedGlobal
Languages2
Integrations27+
Free tierN/A
Free trialN/A
Contact salesN/A

About Yoom

Yoom is a hyper-automation software from Yoom that automates various office tasks. It combines SaaS, OCR, and generative AI functionalities with RPA to help users automate their daily administrative work without coding. This platform provides tools for document recognition, task automation, and workflow management so businesses can improve efficiency and reduce manual workloads. Yoom is designed to support users in various industries with a user-friendly interface that facilitates automation projects. Key capabilities: SaaS integration OCR functionality RPA automation no-code deployment generative AI tools Best for: businesses and organizations that need to automate repetitive office tasks.

Yoom is an advanced iPaaS (Integration Platform as a Service) solution that positions itself as a powerful hyperautomation tool for businesses of all sizes. Its primary value lies in its ability to combine multiple automation technologies, including API integration, RPA, OCR, and AI, into a single no-code platform. This makes it particularly appealing to organizations looking to automate not only simple, repetitive tasks but also complex workflows that span multiple systems and data formats. By providing over 600 SaaS integrations and features like intelligent text processing, transcription, summarization, and multilingual translation, Yoom enables businesses to streamline daily operations while reducing reliance on manual work. The inclusion of a Chrome extension for launching automation directly from familiar tools such as Salesforce and Notion further enhances usability, embedding automation into the user's existing workflow. One of Yoom’s greatest strengths is its user-centric design. With an intuitive no-code interface, it allows non-technical users—who make up over 80% of its customer base—to build and deploy sophisticated automations with ease.

Pros & Cons

Pros
  • Hyperautomation capabilities: Combines RPA, AI, OCR, and API integration to automate complex workflows beyond traditional RPA.
  • No-code interface: Enables non-engineers (80%+ of users) to build automation flows easily.
  • Wide app integration: Connects with over 600 SaaS and AI services for seamless automation.
  • Versatile use cases: Covers document generation, CRM updates, email handling, approvals, and database operations.
  • Scalable for teams: Supports role-based access, flexible permissions, and collaboration across departments.
  • Security-focused: Includes encryption, DDoS protection, ISO 27001 certification, and data privacy safeguards.
  • Templates & Chrome extension: Offers ready-to-use automation templates and browser-based triggers for daily tasks.
  • Free plan available: Lets users get started without upfront cost.
Cons
  • Limited global exposure: Primarily Japan-centered, which may affect international support and documentation.
  • Learning curve for complex flows: Despite no-code tools, building multi-step automations may still require training.
  • Over-reliance on templates: Customization beyond templates might be limited for niche workflows.

Features

Key features

Hyperautomation Capabilities

Automates complex business flows by combining AI, API, RPA, and OCR, going beyond simple repetitive tasks.

No-Code Flow Bot Creation

Allows anyone, including non-engineering users, to easily create and automate workflows with an intuitive graphical interface.

Extensive SaaS Connectivity (600+ Linked Apps)

Integrates with a vast number of domestic and international SaaS applications for seamless automation of system operations.

AI-Powered Data Handling

Offers features like generative AI for summarization, text extraction from images/PDFs (OCR), audio transcription, and translation.

Integrated Task & Approval Management

Enables requesting actions from responsible persons and sending approval requests within automated flows.

Robust Security Foundation

Invests in technical (encryption, DDoS protection, WAF) and organizational (ISO 27001, CASA) security for data protection and flexible access control.

Additional features

Hyperautomation

Automates daily office tasks by combining various technologies like AI, API, RPA, and OCR.

API Integration

Integrates with various systems and APIs to automate system operations.

Generative AI

Utilizes generative AI capabilities for tasks like summarization and meeting minutes.

RPA (Robotic Process Automation)

Automates arbitrary system operations with browser automation.

OCR (Optical Character Recognition)

Extracts text from images and PDFs.

Data Entry Automation

Automates the input of data.

Document Issuance

Creates PDF documents based on templates.

Email Correspondence Automation

Automates sending standard and billing emails, mass sending, and co-branded emails from CRM.

Internal Notices Automation

Automates the handling of internal communications.

SaaS Connectivity

Integrates with over 600 domestic and international SaaS services.

Sales Office Work Automation

Streamlines various tasks within sales offices.

CRM Registration Automation

Automatically registers information into CRM systems.

Inquiry Response Automation

Automates responses to customer inquiries.

Chat Notification Automation

Sends notifications to chat platforms.

Attachment Storage Automation

Automates the storage of attachments.

People, AI, and Systems Integration

Combines these elements to automatically perform various actions.

Request Action from Representative

Allows requesting a response or action from a specific person.

Request Approval

Sends approval requests to designated approvers.

Working with Databases

Enables entering and searching for information in databases like spreadsheets and kintone.

Send Email (Gmail, Outlook)

Automatically sends emails from specified email addresses.

Launch Another Flow Bot

Allows initiating a new flow bot from within an existing one.

Input Form Creation

Creates input forms to collect information.

Navigate the Browser

Automates browser operations using RPA.

Reading Text from Images and PDFs

Extracts any text from files using OCR.

Summarize Sentences/Meeting Minutes

Summarizes text and assists in creating meeting minutes.

Manipulate and Transform Data

Performs data conversion, calculation, and text extraction processes.

Text Extraction (Arbitrary)

Extracts specific information from target texts.

Transcribe Audio Data

Transcribes audio from audio and video files.

Translate

Translates text into any language.

Complex Flows

Automates series of business flows that link people, systems, and AI.

No-Code Interface

Allows anyone to create flow bots easily with intuitive GUI operation.

Chrome Extension

Launches Yoom's flow bots from tools like Salesforce, kintone, and Notion with one click.

Custom DB

Provides Yoom's own database capabilities for creating business tools.

Data Encryption

Encrypts data held by Yoom to protect from unauthorized access.

DDoS Protection

Implements measures to prevent Distributed Denial of Service attacks.

WAF (Web Application Firewall)

Protects against web-based attacks.

Intrusion Detection

Detects unauthorized access attempts to servers.

Firewalls

Prevents unauthorized access to servers.

Flexible Access Control

Manages team members, allows quick addition/removal, and flexible configuration of access privileges and role management.

ISO 27001 (ISMS) Certification

Maintains high security standards through external audits.

CASA (Cloud App Security Assessment) Certification

Complies with Google's security assessment program.

Data Privacy

Ensures user data belongs to the user and is not viewed without permission, handled in accordance with Privacy Policy.

Many Templates

Offers pre-built templates for various automation purposes.

Customer Success Team Support

Provides support via chat and email.

Login Functionality

Users log into their accounts to use the service.

Free Tier/Get Started for Free

Offers a free entry point to the service.

Seminar

Hosts seminars for users.

Use Cases

Provides examples of how the software can be used.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Team
JPY 24,000/mo
billed monthly

Countries & Languages

Global
Countries served
2
Interface languages
1
Billing currencies

Interface languages

EnglishJaoanese.

Billing currencies

🇯🇵JPY

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