ysura logo

ysura

by Lyniate · Since 2012
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Active1+ countriesCloud
Quick facts
VendorLyniate
Year launched2012
StatusActive
LocationLyniate Headquarters 1224 Mill St #224 San Luis Obispo, CA 93401 United States
Countries served1+
Languages2
Integrations3+
Free tier
Free trial
Contact salesYES

About ysura

Ysura is a CRM software from Lyniate that specializes in the pharmaceutical sector. It provides CRM, Insights & Recommendations, and Consulting Services to support data-driven decision-making in sales and marketing. The modular and intuitive design of ysura ensures that users can easily navigate the platform while maintaining security and compliance with industry standards. This software is tailored for pharmaceutical businesses seeking to manage customer relationships effectively while using insights to drive performance. Key capabilities: CRM Insights & Recommendations Consulting Services Modular Design Best for: pharmaceutical companies that need a dedicated CRM solution for sales and marketing functions.

Ysura is a sophisticated Customer Relationship Management (CRM) solution specifically tailored for the pharmaceutical and life sciences industry. Its core purpose is to streamline complex sales processes by supporting targeted engagement with healthcare professionals (HCPs), managing regional sales teams, and automating various aspects of sales, compliance, and order management. The platform’s industry focus enables pharmaceutical companies, whether large global corporations or small local firms, to optimize their outreach, build stronger relationships, and achieve regulatory compliance. Its industry-specific capabilities make Ysura an invaluable tool in regions like Mexico, where local regulations strongly influence sales activities. The platform's user interface is designed to be intuitive and easy to navigate, with dashboards that provide real-time insights into sales activities, campaign performance, and customer engagements. Whether on desktops or mobile devices, sales reps and managers can easily access tailored customer journeys, manage campaigns, and monitor order statuses. Its modern and simplified design reduces training time and enhances productivity by enabling remote engagement, a critical feature for supporting hybrid sales models.

Pros & Cons

What users like
  • +Industry-specific features for pharma and life sciences
  • +Supports multi-channel engagement
  • +Facilitates remote and hybrid sales
  • +Ensures regulatory compliance
  • +User-friendly, modern interface
What users flag
  • Pricing details are not publicly available
  • May require time to fully implement and train staff
  • Focused mainly on pharmaceutical industry; less applicable elsewhere
  • No detailed list of third-party integrations
  • Potential complexity for small businesses with simple needs

Features

Key features

Territorial Allocation
Strategically assign regions to sales reps for targeted engagement.
Customer Journey Personalization
Tailor interactions with HCPs across consultations, emails, and face-to-face meetings.
Multi-Channel Campaigns
Execute and manage sensitive outreach through various channels.
Order Management
Streamline vaccine and pharmaceutical orders directly within the CRM.
Compliance Management
Address local and international regulations within sales and communication.
Analytics & Reporting
Use real-time data to track sales performance and campaign effectiveness.
Remote Engagement
Conduct remote calls and meetings efficiently, leveraging platform tools.

Additional features

Customer Segmentation
Group HCPs based on criteria, enabling targeted campaigns.
Personalized Campaigns
Create tailored outreach efforts for specific audiences.
Order & Shipment Tracking
Manage supply chain and delivery processes.
Regulatory Compliance
Ensure all activities meet legal standards in different markets.
Performance Analytics
Access real-time dashboards for sales insights.
Automated Follow-Ups
Trigger timely follow-up actions based on customer interactions.
Multi-Channel Outreach
Use email, calls, face-to-face, and digital channels.
Campaign Monitoring
Track campaign results and adjust strategies accordingly.
Training & Support
Access resources and support to optimize platform use.
Mobile Accessibility
Use the platform on the go for remote sales activities.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
11
Billing currencies

Available in

Germnay

Interface languages

EnglishGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇮🇳INR🇨🇳CNY🇨🇭CHF🇸🇪SEK🇦🇪AED

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