Ytock logo

Ytock

by Ytock
No reviews yet
Active9+ countriesCloud
Quick facts
VendorYtock
Year launched
StatusActive
Location3rd floor, 35/3, Desabandhu St, Ramarkovk, Ram Nagar, Coimbatore, Tamil Nadu 641009
Countries served9+
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Ytock

Ytock is a commission-free online food ordering software from Ytock that helps restaurants feed their hungry customers. It provides website ordering, mobile app ordering, and a delivery app so restaurant owners can easily manage orders across multiple platforms. This software also includes an admin dashboard for efficient operation oversight. With Ytock, restaurants can create a branded mobile app to improve customer engagement and simplify their ordering process. The platform is tailored for restaurant owners who need a comprehensive solution to manage food delivery and takeout services efficiently. Key capabilities: website ordering mobile app ordering delivery app admin dashboard branded mobile app Best for: restaurant owners that need a cost-effective online ordering solution.

Ytock is a powerful, commission-free online ordering platform explicitly built for restaurants that want to own their digital ordering channel. It supports both web ordering and a branded mobile app, giving businesses full control over their customer interface. Restaurants can manage multiple outlets, track stock, and define complex menu structures with unlimited categories and time-slot availability. On the marketing side, Ytock’s loyalty program, referral codes, and push notification system help increase customer retention and lifetime value. For operations, delivery management features let managers dispatch orders and track drivers in real time. The platform is cloud-based, so it's accessible from anywhere, and it offers 24/7 support to restaurant owners. While the starter plan is quite affordable, adding more orders costs extra, which could get pricey for high-demand restaurants. But overall, Ytock is a compelling option for food businesses that want to reduce dependence on third-party aggregators and build a stronger direct-to-customer ordering system.

Pros & Cons

What users like
  • +Helps restaurants eliminate third-party commissions by owning their online ordering channel
  • +Enables a fully branded mobile app, increasing customer loyalty and direct engagement
  • +Supports multi-branch management, giving centralized control over various locations
  • +Provides real-time delivery tracking and efficient agent dispatch for better delivery operations
  • +Offers loyalty, referral, and coupon systems to boost customer retention and repeat orders
What users flag
  • Requires online delivery logistics; restaurants must manage their own delivery fleet or agents
  • Lack of third-party app marketplace limits extensibility for niche/custom features
  • Digital wallet feature may need regulatory compliance depending on region
  • Some restaurants may find setup of time-slot-specific items or categories complex for their menu

Features

Key features

Web-based ordering
customers can place orders via a restaurant’s website
Branded mobile app
restaurants get a custom app for customers to order
Multi-outlet management
manage orders across multiple restaurant branches
Unlimited categories
support for many food categories and sub-categories
Pre-orders
customers can schedule orders for future times

Additional features

Push notifications
send order status updates, offers, and promotions to customers
Loyalty program / points
reward returning customers with points
Digital wallet
customers can store funds in a wallet on the platform
Promo codes & coupons
setup discount codes and promotional offers
Referral program
customers can refer friends for discounts
Wishlist
customers can save favorite items
Delivery management
track delivery agents, accept or reject delivery orders
Order assignment
dispatch food to nearest delivery personnel
Real-time tracking
track delivery person location and order progress
Stock management
keep track of item availability via admin dashboard
Menu item import
bulk upload menu items to the system
Item time-slots
some items only available during specified times
Social signup
enable customers to sign up via social media
Customer reviews
enable and manage ratings and reviews from customers
Email campaigns
send newsletters or offer emails to customers
Analytics & reports
generate sales, stock, and order reports

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

9
Countries served
1
Interface languages
1
Billing currencies

Available in

Select CountriesUnited StatesCanadaUnited KingdomAustraliaGermanyFranceJapanBrazil

Interface languages

English

Billing currencies

🇺🇸USD

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