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Zappix Digital Patient Engagement

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Software Status:Active

About Zappix Digital Patient Engagement

Zappix Digital Patient Engagement is a software platform from Zappix that provides tools for automated patient interactions. It combines automated on-demand apps, visual IVR, and no-show solutions with proactive outreach capabilities to improve quality of care and increase clinic efficiency. The platform supports patient acquisition, patient outreach, referral management, and patient recalls, ensuring effective communication throughout the patient journey. Additionally, it offers real-time scheduling and pre-procedure instructions, which help clinics simplify processes. Key capabilities: automated on-demand apps visual IVR no-show solutions proactive outreach real-time scheduling Best for: healthcare providers that need to improve patient engagement and improve operational workflows.

Zappix Digital Patient Engagement Details

Vendor
Zappix
Year Launched
2011
Location
25 Burlington Mall Road, Burlington, MA 01803
Deployment
cloud
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian
Users
Healthcare providers, Patient coordinators and schedulers, Hospital and clinic administrators, IT specialists managing healthcare systems, Marketing and outreach teams in healthcare organizations, Patients
Industries Served
Healthcare, Dental care, Vision care, Behavioral health services, Physical therapy and rehabilitation, Specialty care centers, Home healthcare and telemedicine services
Tags
Call Center, IVR, Zappix DPE

Zappix Digital Patient Engagement's In-App Market Place

Does Zappix Digital Patient Engagement have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (元), Inr (₹), Rmb (¥), Rub (₽), Krw (₩), Zar (R), Try (₺), Brl (R$), Thb (฿), Sgd (S$), Hkd (Hk$), Nzd (Nz$), Sek (kr), Dkk (kr), Nok (kr), Ils (₪), Aed (د.إ), Sar (ر.س), Qar (ر.ق), Omr (ر.ع.), Kwd (د.ك), Bhd (ب.د), Idr (Rp), Myr (Rm), Php (₱)

Pros & Cons

  • Timely and Accurate Instructions: Provides up-to-date, easy-to-understand instructions and patient education materials with graphics and narratives.
  • Reminders: Sends task reminders to patients or caregivers, improving patient preparation and compliance.
  • Patient Confidence: Helps patients prepare thoroughly for procedures, boosting their confidence and ensuring follow-through.
  • Support for Care Providers: Assists care providers with delivering timely information to patients.
  • Customization: Highly customizable to meet specific needs.
  • Healthcare Expertise: Excellent team with a deep understanding of healthcare.
  • Script Limitations: Some aspects of the scripts might be limited in customization.
  • Admin Function Navigation: Some admin functions are not intuitive in terms of navigation.
  • API Bugs: Early versions had bugs, causing some annoyance.

Zappix Digital Patient Engagement's Support Options

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