About Zen Planner
Zen Planner is a business management software from Daxko that supports wellness businesses. It provides scheduling, payment processing, and member management so business owners can efficiently run their operations. The platform includes tools for class and appointment bookings, recurring billing, and customer communication to help increase client retention and satisfaction. Zen Planner integrates with popular marketing services and offers reporting features to track business performance. Key capabilities: class scheduling payment processing member management reporting customer communication Best for: fitness studios, gyms, and wellness centers that need comprehensive management solutions.
Zen Planner, developed by Daxko, is a robust and comprehensive cloud-based software designed to meet the management needs of fitness businesses such as gyms, fitness studios, and martial arts schools. With a focus on streamlining operations and enhancing member engagement, Zen Planner offers an all-in-one solution for managing memberships, scheduling, billing, marketing, and business performance. The software provides a centralized platform that caters to the diverse needs of fitness business owners, helping them automate administrative tasks and drive business growth. One of the standout aspects of Zen Planner is its user interface, which, while not the most modern, offers a highly functional and intuitive experience. The navigation is easy to grasp, and even users with limited technical knowledge can quickly adapt to the platform. The mobile apps for both staff and members further enhance accessibility, making it easy to manage operations and member engagement on the go. The platform offers a branded app option for members, which helps reinforce a business’s brand identity and provides members with a seamless experience for booking classes, tracking progress, and making payments.
Pros & Cons
- +Wonderful, helpful, and prompt customer support.
- +Easy to talk to and get ahold of for both issues and functionality questions.
- +Super friendly and useful customer service.
- +Super easy integration and outstanding customer service.
- +Regular updates and upgrades with positive responses to feature requests and feedback.
- +Exceptional support, with staff showing patience and genuine interest in helping maximize software potential for businesses.
- −Difficulty in grading (movement between programs and belt levels).
- −Fellow coaches and customers find it harder to work with, compared to the admin account.
- −Overall dissatisfaction with the software, feeling the team behind it has lost heart and isn't keeping up with the competition.
- −Confusion when trying to use the staff app on phone or tablet, especially for those less tech-savvy.
Features
Key features
- Member Management
- Comprehensive tools for managing member information, insights, and analytics.
- Billing & Payments
- Streamlined billing and payment processing.
- Automated Marketing & Sales
- AI-powered marketing and sales automation.
- Community Engagement
- Tools for fostering community engagement.
- Member & Staff App
- Mobile app for members and staff.
- Fitness Tracking
- Features for tracking fitness progress.
- Retail Tools
- Tools for managing retail sales.
- Staff Management and Payroll
- Managing staff information and payroll.
- Branded App
- Option for a branded mobile app.
- SugarWOD Integration
- Integration with SugarWOD for workout tracking.
- Business Insurance
- Option to manage business insurance through Zen Planner.
Additional features
- Member Information and Analytics
- Storing and analyzing member data.
- Schedule Management
- Creating and managing class schedules.
- Membership and Class Package Builder
- Creating and managing membership options.
- Financial Reporting and Dashboards
- Generating financial reports.
- Revenue Protection
- Tools to protect revenue.
- Skill and Belt Tracking (Martial Arts)
- Tracking skill progress.
- Retail Tools
- Managing retail sales.
- Staff Management and Payroll
- Managing staff data and payroll.
- Website Design
- Website design services.
- Digital Marketing
- Digital marketing services.
- CRM (Customer Relationship Management)
- CRM tools.
- Social Media and Content (AI-Powered)
- AI-driven social media content.
- Automated Sales and Marketing Campaigns
- Automated marketing campaigns.
- Real-Time Marketing ROI Analytics
- Tracking marketing performance.
- Lead Tracking and Funnel Visibility
- Managing sales leads.
- SMS and Email Templates
- Pre-designed communication templates.
- Branded App for Members
- Customizable mobile app.
- Automated Member Communications
- Automated member updates.
- Pre-built Retention and Reactivation Campaigns
- Retention marketing tools.
- Skill, Belt, and Workout Tracking
- Tracking fitness progress.
- SugarWOD Integration
- Integration with SugarWOD.
- 2-Way Texting with Members
- Direct communication with members.
- Support via Chat, Phone, and Email
- Multiple support channels.
- Free Onboarding with Personal Coach
- Onboarding assistance.
- Help Center
- Online help resources.
- 99.8% Uptime
- High system availability.
- Online Community
- Member community forum.
- Industry Insights and Content
- Educational resources.
- Zen Academy Webinars and Training
- Training opportunities.
- Business Insurance
- Insurance options for fitness businesses.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Zen Planner
Zen Planner is a business management software from Daxko that supports wellness businesses. It provides scheduling, payment processing, and member management so business owners can efficiently run their operations. The platform includes tools for class and appointment bookings, recurring billing, and customer communication to help increase client retention and satisfaction. Zen Planner integrates with popular marketing services and offers reporting features to track business performance. Key capabilities: class scheduling payment processing member management reporting customer communication Best for: fitness studios, gyms, and wellness centers that need comprehensive management solutions.
Zen Planner Details
Zen Planner's In-App Market Place
Does Zen Planner have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Nzd (Nz$)
Pros & Cons
- Wonderful, helpful, and prompt customer support.
- Easy to talk to and get ahold of for both issues and functionality questions.
- Super friendly and useful customer service.
- Super easy integration and outstanding customer service.
- Regular updates and upgrades with positive responses to feature requests and feedback.
- Exceptional support, with staff showing patience and genuine interest in helping maximize software potential for businesses.
- Difficulty in grading (movement between programs and belt levels).
- Fellow coaches and customers find it harder to work with, compared to the admin account.
- Overall dissatisfaction with the software, feeling the team behind it has lost heart and isn't keeping up with the competition.
- Confusion when trying to use the staff app on phone or tablet, especially for those less tech-savvy.
Zen Planner's Support Options
Email Address
marketing@zenplanner.comContact
+1 866-541-3570Zen Planner's Alternatives
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