About zenloop
Zenloop is a Customer use Management Platform from zenloop focused on Action Management to convert customer insights into automation. It provides features such as NPS Surveys, Customer Satisfaction, and Customer Retention so businesses can effectively collect, understand, and act on customer feedback. With its AI capabilities at the core, zenloop facilitates the measurement of Net Promoter Score (NPS) and offers deep insights into customer use trends. This enables companies to make informed decisions based on real-time data. Key capabilities: Customer Feedback Collection NPS Measurement Customer use Insights Automation of Actions Retention Strategies Best for: businesses that need to improve their customer use management processes.
zenloop Details
zenloop's In-App Market Place
Does zenloop have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), BRL (R$), MXN ($)
Pros & Cons
- Great interface and onboarding support
- Easy setup with quick, visually appealing analytics
- Important insights gained from feedback
- Exceptional user experience and ease of use
- Strong integration options with minimal developer workload
- Useful features including API and MailChimp integration
- Helps effectively segment happy and unhappy clients
- Missing mobile applications
- No native Salesforce API (workaround via Zapier)
- Cannot delete ratings (e.g., for wrong recipients)
zenloop's Support Options
Email Address
info@zenloop.comDocumentation
https://www.zenloop.com/en/resources/whitepaper