About ZigZag Global
ZigZag Global is a returns management and logistics platform that also plays a significant role in inventory management for retailers and e-commerce businesses
ZigZag Global Details
Vendor
ZigZag Global
Year Launched
2015
Location
Winchester House, 19 Bedford Row, London, England WC1R 4EB, GB
Deployment
cloud, web browser
Training Options
documentation
Countries Served
All Countries
Languages
English, SPANISH
Users
Admin Assistants, Warehouse Managers, Inventory Control Specialists, Shipping Coordinators, Operations Managers, E-commerce Managers, Fulfillment Associates
Industries Served
Retail, E-commerce, Logistics, Manufacturing
Tags
Inventory Management
ZigZag Global's In-App Market Place
Does ZigZag Global have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), GBP (£), EUR (€), JPY (¥), AUD ($), CAD ($), NZD ($), CNY (¥), SGD ($), INR (₹), RUB (₽), MXN ($), BRL (R$), KRW (₩), SEK (kr), CHF (Fr), TRY (₺), ZAR (R), AED (د.إ), SAR (ر.س), HKD ($), IDR (Rp), PHP (₱), MYR (RM)
Pros & Cons
- The platform makes international shipping feel local by managing complex customs and a massive global carrier network.
- Swapping refunds for live exchanges is a genuine game-changer for protecting your bottom line and keeping sales alive.
- The paperless QR code system is incredibly convenient for shoppers and a big win for your brand’s green credentials.
- Setting up the portal is quick and stays consistent with your brand’s look, so it doesn't feel like a third-party site.
- Having all your return data in one dashboard helps you spot and fix recurring product faults before they get expensive.
- While it handles USPS well, the platform lacks native support for some major U.S. carriers like FedEx and DHL.
- Getting the software fully integrated and tailored to your specific needs can be a bit of a slow climb initially.
- The cost might feel steep for smaller shops, as the most powerful automation features are locked behind higher tiers.
- While the dashboard is powerful, some parts of the user interface could be more intuitive and less cluttered for beginners.
- You are largely tied into their ecosystem, which can make things tricky if you want to use external logistics partners.