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Software Status:Active

About Zinputs

Zinputs is a customer service platform from Sentience that helps collect valuable feedback and provide important information to clients. It combines chatbot technology, contact management, and feedback collection so businesses can improve customer engagement. Zinputs offers an intuitive interface and quick setup, enabling organizations to efficiently address customer inquiries. The platform also includes analytics tools for tracking feedback trends and customer satisfaction levels. Key capabilities: chatbot integration feedback collection contact management analytics tools user-friendly interface Best for: businesses that need to efficiently manage customer interactions and gather feedback.

Zinputs Details

Vendor
Sentience
Year Launched
2017
Location
Urbanización Paraíso de la Bahía, Casares, Andalusia 29690, ES
Deployment
cloud
Training Options
live online, in person
Countries Served
All Countries
Languages
English
Users
Customer Support Representative, Sales Manager, Marketing Analyst, Product Manager, Business Owner, Quality Assurance Specialist
Industries Served
Healthcare, Retail, Hospitality, Education, Finance, Technology, Automotive, Manufacturing, Real Estate, Government, Non-profit
Tags
Customer Experience Software, Zinputs

Zinputs's In-App Market Place

Does Zinputs have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • 1. It offers universal feedback with screenshots for efficient customer communication.
  • 2. It includes embedded surveys to gather insights and measure market perception.
  • 3. It helps track key CX metrics like NPS and CSAT to improve products and services.
  • 4. It boasts a simple, one-time installation without requiring technical expertise.
  • 1. Steep learning curve for new users, especially non-technical ones

Zinputs's Support Options

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