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Zoho Lens

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Software Status:Active

About Zoho Lens

Zoho Lens is an augmented reality remote assistance software from Zoho that helps field service and maintenance teams provide real-time work instructions. It combines field service, maintenance and repair, insurance, and health care features so teams can deliver effective support in real-time. This software is designed to facilitate remote collaboration using AR technology, allowing users to receive guidance and instructions visually. Zoho Lens is compatible with leading smart glasses, improving the user use for technicians in the field. Key capabilities: augmented reality guidance real-time collaboration multi-device support integration with smart glasses customizable workflows Best for: field service and maintenance teams that need effective remote assistance.

Zoho Lens Details

Vendor
Zoho
Year Launched
1996
Location
Chennai, India
Deployment
cloud, ios, android
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Portuguese, Italian, Dutch, Russian, Chinese, Japanese, Korean.
Users
1. Marketer, 2. Sales Representative, 3. Developer, 4. Designer, 5. Customer Support Agent
Industries Served
Manufacturing, Automotive, Construction, Entertainment, Telecommunications.
Tags
Augmented Reality, Zoho Lens, Zoho, AR software, visual assistance, remote assistance, field service, customer support

Zoho Lens's In-App Market Place

Does Zoho Lens have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

NGN(₦)

Pros & Cons

  • Enhanced Problem-Solving: Real-time visual guidance from experts.
  • Reduced Downtime: Faster troubleshooting and resolution of issues.
  • Improved Customer Satisfaction: Enhanced customer experience through efficient support.
  • Simplified Remote Assistance: User-friendly interface and intuitive features.
  • Increased Efficiency: Streamlined workflows and reduced resolution time.
  • Cost Reduction: Reduced need for on-site visits and associated costs.
  • Knowledge Sharing: Facilitates knowledge transfer and collaboration among experts.
  • Improved Customer Support: Enhances customer satisfaction and loyalty.
  • Data Security: Ensures data privacy and security with robust measures.
  • Scalability: Accommodates the needs of organizations of all sizes.
  • Customization: Allows for tailoring the platform to specific business requirements.
  • Internet Connectivity: Relies on a stable internet connection for optimal performance.
  • Device Compatibility: Requires compatible devices for both the expert and the user.
  • Initial Setup: May require initial setup and configuration.
  • User Training: Users may need training to effectively use the platform.
  • Cost: While the platform is cloud-based, there may be subscription fees or additional costs for advanced features.

Zoho Lens's Support Options

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