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Software Status:Active

About Zonka Feedback

Zonka Feedback is a feedback collection software from Zonka Feedback that helps organizations gather insights from customers. It provides tools for creating surveys, analyzing responses, and generating reports so businesses can understand customer sentiment. The platform supports multiple survey types, real-time reporting, and integrations with various applications. Users can design customized surveys tailored to their needs, and access analytic dashboards to track performance over time. Additionally, it supports various distribution methods, including email and SMS, to reach a broader audience. Key capabilities: survey creation response analysis reporting tools data integration multi-channel distribution Best for: businesses that need to collect and analyze customer feedback.

Zonka Feedback Details

Vendor
Zonka Feedback
Year Launched
2014
Location
1st Floor Plot no. 55 P, Sector 44 Gurugram, Haryana 122003, IN
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic.
Users
Customer Experience Managers, Product Managers, Customer Support Teams, Marketers, Business Analysts, Field Staff, Product Developers
Industries Served
Industries, SaaS, eCommerce, Healthcare, Restaurants, Hotels, Education, Retail, Financial Services
Tags
Customer feedback, CX, product feedback, surveys, AI analytics, multi-channel, offline surveys, integrations, automation.

Zonka Feedback's In-App Market Place

Does Zonka Feedback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), CHF (Fr), SEK (kr), HKD (HK$), SGD (S$), NZD (NZ$), KRW (₩), NOK (kr), MXN ($), RUB (₽), PLN (zł), BRL (R$), ZAR (R), TRY (₺), AED (د.إ), SAR (ر.س), QAR (ر.ق), MYR (RM), IDR (Rp), THB (฿), PHP (₱), VND (₫), CLP ($), COP ($), ARS ($), PEN (S/.)

Pros & Cons

  • Easy to use and set up
  • Multiple language support
  • Highly customizable for different teams and needs
  • Valuable for businesses seeking feedback from customers, prospects, and employees
  • Positive overall user experience and strong value proposition
  • Animation between questions is limited
  • Background customization options are few
  • User interface could use modernization
  • Sometimes the platform can be slow

Zonka Feedback's Support Options

Chatbot

Available

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