ZumaCRM logo

ZumaCRM

0(0 reviews)
Software Status:Active

About ZumaCRM

ZumaCRM is a customer relationship management software from Zumacloud designed for businesses to manage their customer interactions efficiently. It includes contact management, sales tracking, and reporting features so teams can better understand their customer relationships and performance metrics. The platform helps users store customer data, monitor sales pipelines, and generate insights through reports. It is customizable to fit different business needs and integrates with various third-party applications. Key capabilities: contact management sales tracking reporting integration with third-party apps customizable workflows Best for: businesses of all sizes that need to manage customer relationships and track sales activities effectively.

ZumaCRM Details

Vendor
Zumacloud
Year Launched
Location
123 Main Street, Suite 100, Anytown, USA
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hindi, Turkish, Polish, Swedish, Norwegian, Finnish, Danish.
Users
Sales Managers, Marketing Directors, Customer Service Representatives, IT Administrators, Account Executives
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM, Customer Relationship Management, Sales Management, Marketing Automation, Lead Management, Contact Management, Business Development, Small Business, Enterprise, Cloud-based, Mobile App.

ZumaCRM's In-App Market Place

Does ZumaCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. Email Integration - Allows users to easily sync their email accounts with ZumaCRM for seamless communication management.

2. Social Media Integration - Enables users to connect their social media accounts to ZumaCRM for monitoring and engagement purposes.

3. Reporting Tools - Provides advanced reporting and analytics capabilities to track sales performance and customer trends.

4. Workflow Automation - Automates repetitive tasks and streamlines processes within ZumaCRM for increased efficiency.

5. Task Management - Helps users organize

assign

and track tasks within ZumaCRM to improve productivity and collaboration.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • User-friendly interface that is easy to navigate
  • Customizable to fit the specific needs of the business
  • Integrates seamlessly with other software programs for enhanced productivity
  • Provides real-time data and analytics for better decision-making
  • Offers excellent customer support and training resources
  • Steep learning curve for new users, especially those without prior CRM experience
  • Limited customization options for user interface and layout
  • Inconsistent performance and occasional glitches when handling large amounts of data
  • Lack of integration with popular third-party tools and platforms, making it difficult to streamline workflows
  • Customer support can be slow to respond and not always helpful in resolving technical issues.

ZumaCRM's Support Options

ZumaCRM's Alternatives