About Zurvia
Zurvia is a review management software that helps businesses generate and monitor customer reviews on platforms like Google. It aims to improve online reputation by building social proof and filtering negative feedback internally.
Zurvia is a review and reputation management platform designed for businesses to proactively gather customer feedback and improve their online presence. The software focuses on generating authentic positive reviews on sites like Google, which can improve local search rankings. A key feature is its negative feedback filtering system, which directs customers providing low ratings to a private internal form, allowing the business to address issues without public damage. Zurvia supports sending review requests via email and SMS, which can be automated through Zapier. It offers multi-site monitoring, customizable analytics, mobile apps for iOS and Android, and features for managing multiple locations. Pricing is not publicly listed, requiring contact for details. Support is available via text and an email form.
Pros & Cons
- Helps generate a higher volume of authentic customer reviews on major platforms.
- Filters negative feedback by directing dissatisfied customers to a private form.
- Offers automation capabilities through Zapier to integrate with existing workflows.
- Provides mobile apps for both iOS and Android for on-the-go management.
- Supports businesses with multiple locations through tiered user access.
- Pricing is not published on the website, requiring potential customers to request a quote.
- The platform's review-filtering approach may not suit every business or review-management policy.
- Advanced pricing for agencies and multi-location organizations requires direct confirmation.
- There is limited publicly accessible information about integrations beyond Zapier and webhooks.
Features
Key features
Send review requests to customers via email or text message, with options for bulk sending and automated follow-ups.
Directs customers who rate 3 stars or less to an internal feedback form, preventing negative reviews from being posted publicly.
View reviews from various platforms like Google, Facebook, and Yelp in a single dashboard.
Automate review requests using webhooks or through a Zapier integration.
Customize review requests and other elements to match your company's branding.
View customizable analytics to monitor reputation and track review performance.
Manage reviews on the go with mobile apps available for both iPhone and Android.
Tiered access allows businesses with multiple locations to manage them easily from one account.
Additional features
Supports unlimited users with the ability to track which user is responsible for each review request.
Receive email alerts for new reviews or internal feedback submissions.
Upload a CSV file to send review requests to a large list of customers at once.
The platform is mobile-responsive for access from any device.
Pricing
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About Zurvia
Zurvia is a review management software that helps businesses generate and monitor customer reviews on platforms like Google. It aims to improve online reputation by building social proof and filtering negative feedback internally.
Zurvia Details
Zurvia's In-App Market Place
Does Zurvia have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Helps generate a higher volume of authentic customer reviews on major platforms.
- Filters negative feedback by directing dissatisfied customers to a private form.
- Offers automation capabilities through Zapier to integrate with existing workflows.
- Provides mobile apps for both iOS and Android for on-the-go management.
- Supports businesses with multiple locations through tiered user access.
- Pricing is not published on the website, requiring potential customers to request a quote.
- The platform's review-filtering approach may not suit every business or review-management policy.
- Advanced pricing for agencies and multi-location organizations requires direct confirmation.
- There is limited publicly accessible information about integrations beyond Zapier and webhooks.
Zurvia's Support Options
Email Address
support@zurvia.comContact
801-709-1117Zurvia's Alternatives
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