Terms and Conditions

Last updated on January 10, 2023.

These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and G2.com, Inc. ("G2", "we", "us", or "our"), concerning your access to and use of the G2 website (www.g2.com and any subdomains) ("Site") and our services.

By accessing or using the Site, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these terms, then you are expressly prohibited from using the Site and you must discontinue use immediately.

1. Acceptance of Terms

By creating an account, accessing, or using the G2 Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. User Accounts

To access certain features of the Site, you may be required to register for an account. When you register for an account, you agree to:

  • Provide accurate, current, and complete information during the registration process;
  • Maintain the security of your password and account;
  • Promptly update your account information if it changes;
  • Accept all responsibility for any activities that occur under your account;
  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

3. User Content and Reviews

The Site allows you to post reviews, comments, and other content ("User Content"). By posting User Content, you grant G2 a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Review Guidelines

When submitting reviews, you agree to:

  • Provide honest, accurate, and unbiased reviews based on your personal experience;
  • Not post false, misleading, or defamatory content;
  • Not include any personal information of others without their consent;
  • Not post content that violates any law or infringes on any third-party rights;
  • Not submit reviews in exchange for compensation unless properly disclosed;
  • Not post spam, advertisements, or promotional content.

Content Ownership

You retain ownership of your User Content. However, by posting content on the Site, you grant us the right to use, display, and distribute your content as described in these Terms. We may share your reviews with software vendors, display them on third-party sites, and use them in our marketing materials.

4. Intellectual Property Rights

Unless otherwise indicated, the Site and all its content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by G2, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your web browser for display enhancement purposes;
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use.

5. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to:

  • Systematically retrieve data or other content from the Site to create or compile a collection, compilation, database, or directory;
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means;
  • Circumvent, disable, or otherwise interfere with security-related features of the Site;
  • Engage in unauthorized framing of or linking to the Site;
  • Trick, defraud, or mislead us and other users;
  • Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site;
  • Attempt to impersonate another user or person or use the username of another user;
  • Sell or otherwise transfer your profile;
  • Use any information obtained from the Site to harass, abuse, or harm another person;
  • Use the Site as part of any effort to compete with us or otherwise use the Site for any revenue-generating endeavor or commercial enterprise;
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site;
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you;
  • Delete the copyright or other proprietary rights notice from any content;
  • Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Site.

6. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by G2. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that G2 shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

7. Disclaimer of Warranties

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PROVIDED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. G2 EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

G2 makes no warranty that:

  • The Site will meet your requirements;
  • The Site will be available on an uninterrupted, timely, secure, or error-free basis;
  • The results that may be obtained from the use of the Site will be accurate or reliable;
  • The quality of any products, services, information, or other material purchased or obtained by you through the Site will meet your expectations.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL G2, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SITE.

IN NO EVENT SHALL G2'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE.

9. Indemnification

You agree to defend, indemnify, and hold harmless G2, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms;
  • Your use of the Site;
  • Your User Content;
  • Your violation of any third-party right, including any intellectual property right or privacy right.

10. Termination

We may terminate or suspend your account and access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Chicago, Illinois, and you hereby irrevocably consent to the personal jurisdiction and venue therein.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site.

13. Contact Information

If you have any questions about these Terms, please contact us:

  • By email: legal@g2.com
  • By mail: G2.com, Inc., 100 S. Wacker Drive, Suite 600, Chicago, IL 60606