About 1Flow
1Flow is an in-product microsurvey platform for SaaS and mobile apps. It enables businesses to create and deploy targeted surveys to understand user behavior, collect feedback (NPS, CSAT, CES), and improve product experience and customer retention.
1Flow is a specialized platform for creating and managing in-product microsurveys for mobile and web applications. It helps product managers and marketers understand user sentiment and behavior by delivering targeted surveys like NPS, CSAT, and CES at the right moment. Key features include an AI survey generator, advanced user segmentation for precise targeting, and extensive design customization to ensure surveys feel native to the app. The platform supports a wide array of SDKs for cross-platform deployment. Pricing is tiered based on monthly tracked users, with a 14-day free trial available. Integrations are offered with analytics, CDP, and marketing automation tools like Amplitude, Segment, and Slack. Support is available via email and in-app chat.
Pros & Cons
- Allows for highly targeted, contextual feedback collection directly within the user experience.
- AI-powered survey creation helps teams quickly generate relevant questions.
- Supports a wide range of mobile and web SDKs for cross-platform implementation.
- Offers extensive design customization to match the brand's look and feel.
- Provides a 14-day free trial to test all features without a credit card.
- The free tier is not available; all plans are paid after the trial period.
- Advanced integrations like Amplitude and two-way sync with Segment are restricted to the 'Pro' plan or higher.
- The 'Basic' plan includes 1Flow branding on surveys.
Features
Key features
Deploy targeted microsurveys directly within mobile applications and websites to capture contextual feedback.
Generate customized user research surveys in seconds by describing a goal to the AI assistant.
Trigger surveys based on user attributes, events, and page URLs to target specific user segments.
Tailor the look and feel of surveys with custom fonts, colors, and widget positions to match brand identity.
View real-time feedback and customer sentiments on a pre-built dashboard with filtering and data export capabilities.
Additional features
Manage and serve surveys in over 30 languages from a single editor.
Use Liquid templating to personalize messages with user attributes for higher engagement.
Integrate with a wide range of platforms including iOS, Android, React Native, Flutter, and web (JavaScript, Google Tag Manager).
Track user events in-app, on websites, or server-side to inform survey triggers.
Enhance surveys and messages with embedded images and videos.
Export survey data to CSV for external analysis.
Access a 360-degree profile of users, including their activities, traits, and survey history.
Pricing
Monthly plans
- Unlimited surveys + messages
- Web and Mobile SDKs
- Basic integrations
- Expert-designed templates
- Up to 10k Monthly Tracked Users
- Everything in Basic
- Remove 1Flow branding
- Advanced integrations
- Localization in 30+ languages
- Priority support
- Up to 50k Monthly Tracked Users
- Everything in Pro
- Custom limits
- Custom contract
- Dedicated Account Manager
- SOC 2 Type 2 Compliance
- Security questionnaire
- Concierge support
For established organizations who want the best-in-class product success platform.
Source: vendor pricing page →Annual plans
- Unlimited surveys + messages
- Web and Mobile SDKs
- Basic integrations
- Expert-designed templates
- Up to 10k Monthly Tracked Users
Billed as $160/month, billed annually. Saves 20% over monthly.
Source: vendor pricing page →- Everything in Basic
- Remove 1Flow branding
- Advanced integrations
- Localization in 30+ languages
- Priority support
- Up to 50k Monthly Tracked Users
Billed as $600/month, billed annually. Saves 20% over monthly.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About 1Flow
1Flow is an in-product microsurvey platform for SaaS and mobile apps. It enables businesses to create and deploy targeted surveys to understand user behavior, collect feedback (NPS, CSAT, CES), and improve product experience and customer retention.
1Flow Details
1Flow's In-App Market Place
Does 1Flow have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
4
Mini Apps
SurveyMonkey: A popular survey platform that integrates seamlessly with 1Flow to gather valuable feedback from your customers.
Google Forms: An add-on that allows you to create and send surveys easily using the familiar Google Forms interface.
Typeform: Another survey tool that provides a more interactive and engaging way to collect data from your audience.
SurveyGizmo: A comprehensive survey platform that offers advanced features for designing and analyzing surveys within 1Flow.
Pricing Options
Plans
Monthly plans
- Unlimited surveys + messages
- Web and Mobile SDKs
- Basic integrations
- Expert-designed templates
- Up to 10k Monthly Tracked Users
- Everything in Basic
- Remove 1Flow branding
- Advanced integrations
- Localization in 30+ languages
- Priority support
- Up to 50k Monthly Tracked Users
- Everything in Pro
- Custom limits
- Custom contract
- Dedicated Account Manager
- SOC 2 Type 2 Compliance
- Security questionnaire
- Concierge support
For established organizations who want the best-in-class product success platform.
Source: vendor pricing page →Annual plans
- Unlimited surveys + messages
- Web and Mobile SDKs
- Basic integrations
- Expert-designed templates
- Up to 10k Monthly Tracked Users
Billed as $160/month, billed annually. Saves 20% over monthly.
Source: vendor pricing page →- Everything in Basic
- Remove 1Flow branding
- Advanced integrations
- Localization in 30+ languages
- Priority support
- Up to 50k Monthly Tracked Users
Billed as $600/month, billed annually. Saves 20% over monthly.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Allows for highly targeted, contextual feedback collection directly within the user experience.
- AI-powered survey creation helps teams quickly generate relevant questions.
- Supports a wide range of mobile and web SDKs for cross-platform implementation.
- Offers extensive design customization to match the brand's look and feel.
- Provides a 14-day free trial to test all features without a credit card.
- The free tier is not available; all plans are paid after the trial period.
- Advanced integrations like Amplitude and two-way sync with Segment are restricted to the 'Pro' plan or higher.
- The 'Basic' plan includes 1Flow branding on surveys.
1Flow's Support Options
1Flow's Alternatives
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Widebot is a chatbot software from Widebot designed for automating customer communication. It includes features…
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