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23shout

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Software Status:Active

About 23shout

23shout is a phone system software from 23shout designed for modern business communication. It provides features such as making and receiving calls, managing team tasks, and scheduling and automating touch points, all from the browser. This platform connects to the tools users’re already familiar with, making transitions easier for teams. With a mobile app, users can stay connected on the go, while the API docs allow for customization and integration. Service status features ensure reliability and uptime. Key capabilities: calls management team task management scheduling automation mobile accessibility API integration Best for: businesses that need a comprehensive communication solution.

23shout Details

Vendor
23shout
Year Launched
2019
Location
Galactic HQ Brisbane, Queensland AU
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese Simplified, Chinese Traditional, Korean, Russian.
Users
Supervisor, Customer Service Representative, Sales Agent, Quality Assurance Analyst, IT Support Specialist
Industries Served
Call Center
Tags
#Call Center

23shout's In-App Market Place

Does 23shout have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), KRW (₩), TRY (₺), NZD ($), SEK (kr), ZAR (R), AED (د.إ), SGD ($), CHF (CHF), HKD ($), THB (฿).

Pros & Cons

  • Being cloud-based, 23shout eliminates the need for on-site hardware or software installations. This makes setup quick and easy, allowing teams to start making and receiving calls within minutes.
  • Supports local, mobile, and toll-free numbers globally, making it suitable for businesses with international clients or operations.
  • The shared team SMS inbox enhances collaboration and ensures no message is missed. The natural language machine learning search makes finding specific messages quick and easy.
  • Integration with over 5,000 tools via Zapier, along with direct integrations with popular CRMs like HubSpot and Pipedrive, automates workflows and streamlines data flow between different applications.
  • As a cloud-based solution, 23shout relies entirely on a stable internet connection. Any internet outages will disrupt communication.
  • Integrations with Salesforce and Zoom are listed as "coming soon." Businesses that heavily rely on these platforms will need to wait for these integrations to be available.

23shout's Support Options

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