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360dialog

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Software Status:Active

About 360dialog

360dialog is a messaging software platform from 360dialog that supports fast WhatsApp Business setup. It provides verification, number connection, and messaging capabilities so businesses can start communicating with customers in minutes. Trusted by over 100,000 businesses, 360dialog offers a reliable solution for effective customer engagement. The platform ensures a straightforward onboarding process, allowing users to transition to WhatsApp Business with ease. Key capabilities: fast onboarding business verification number connection messaging features user support Best for: businesses that need to quickly establish a WhatsApp presence for customer interactions.

360dialog Details

Vendor
360dialog
Year Launched
2018
Location
Torstraße 61, 10119 Berlin, Germany
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
• German, • French, • Italian, • Portuguese, • Spanish, • Dutch, • Russian, • Chinese, • Indonesian, • Arabic
Users
Marketers, Customer Support Agents, Sales Representatives, Data Analysts
Industries Served
Healthcare, Education, Finance, Retail
Tags
Conversational Marketing Platform, iPaaS, Marketing Automation, Messaging Automation, Multi-channel messaging, CRM Integration, Customer Engagement, Customer Communication

360dialog's In-App Market Place

Does 360dialog have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), CAD (C$), CNY (¥), HKD (HK$), SGD (S$), INR (₹), MXN (Mex$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), PLN (zł), CZK (Kč), HUF (Ft), RUB (₽), TRY (₺)

Pros & Cons

  • • Easy integration with WhatsApp, including features like WhatsApp Messaging API and automation.
  • • Strong customer support with accessible teams to help businesses with issues.
  • • Good documentation, making it easier to set up and use the platform.
  • • Effective in serving digital businesses with a solution that allows easy customer communication via WhatsApp.
  • • Seamless integration with popular platforms like HubSpot, Zapier, and Shopify Plus.
  • • Simplified API usage compared to other platforms, with high-quality support for developers.
  • • Clear, concise documentation and intuitive dashboard.
  • • Great solution for businesses looking for a messaging service that can handle both marketing and customer service via WhatsApp.
  • • Customer service may be slow or unreliable at times, especially in handling payment or technical issues.
  • • Some users report inconsistent UI and backend problems that can cause frustration.
  • Limited third-party integrations and some users have found it difficult to link the platform with certain other tools.
  • • Some users have encountered issues with Meta's APIs, although 360dialog simplifies the process

360dialog's Support Options

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