About 3CX
3CX is a communication software from 3CX that provides telephone and video conferencing solutions. It includes features such as VoIP calling, video conferencing, and live chat so businesses can communicate effectively from anywhere. With 3CX, users have the flexibility to manage calls through desktop and mobile applications, integrating with popular CRM systems for improved productivity. The software supports multiple platforms including Windows, Linux, and the cloud, allowing businesses to choose their preferred deployment method. Key capabilities: VoIP calling video conferencing live chat CRM integration multi-platform support Best for: businesses that need a unified communication solution for remote and in-office staff.
3CX Details
3CX's In-App Market Place
Does 3CX have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- 1. Affordable pricing for businesses of all sizes.
- 2. Highly flexible, with mobile and desktop apps for remote communication.
- 3. Comprehensive call center features (IVR, call queues, reporting).
- 4. CRM integrations for enhanced customer service and sales management.
- 5. On-premise and cloud deployment options for diverse business needs.
- 1. The setup and configuration may be complex for beginners or non-technical users.
- 2. Customer support may not be as robust for free plan users.
- 3. Some advanced features are locked behind higher-tier pricing plans.
- 4. Requires reliable internet for VoIP calling, which can be an issue in regions with poor connectivity.
- 5. Limited support for large-scale enterprise needs in some cases (although an Enterprise plan is available)
3CX's Support Options
Contact
+1 813 768 9212Community Forums
https://www.3cx.com/community/