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Abacus Cloud

0(0 reviews)
Software Status:Active

About Abacus Cloud

Abacus Cloud is a cloud-based software platform from Abacus Group that provides a reliable solution for businesses. It combines AbacusCloud, Polycom, and EdgeMarc Intelligent Edge to support secure and efficient communication. This platform allows organizations to manage their cloud services smoothly while ensuring a reliable framework for collaboration. With a focus on client and partner engagement, Abacus Cloud offers businesses the tools they need to thrive in today’s digital landscape. Key capabilities: AbacusCloud Polycom EdgeMarc Intelligent Edge reliable collaboration tools secure communication frameworks Best for: businesses that need a comprehensive cloud communication solution.

Abacus Cloud Details

Vendor
Abacus Group
Year Launched
1982
Location
580 Washington Street Boston, MA 02111
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Dutch, Russian, Arabic, Turkish, Thai, Hebrew, Swedish, Norwegian, Danish, Finnish, Greek, Polish.
Users
medium enterprises, large enterprises, VoIP providers, call centers, mobile workers, remote employees, global organizations.
Industries Served
telecommunications, technology, enterprise solutions, customer service, cloud computing, unified communications, video conferencing, audio conferencing.
Tags
Call Center, Telephony, Telecom Expense Management

Abacus Cloud's In-App Market Place

Does Abacus Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), BRL (R$), MXN (Mex$), KRW (₩), ZAR (R), RUB (₽), TRY (₺), SGD (S$), NZD (NZ$), SEK (kr), HKD (HK$), NOK (kr), DKK (kr), PLN (zł), THB (฿)

Pros & Cons

  • Intuitive and Easy to Navigate: The reviewer specifically mentions that the product is easy to use and navigate, with logical steps for moving around within the program. This suggests a user-friendly interface.
  • Stable Product: The reviewer describes it as a "stable product," indicating reliability and consistent performance.
  • Slow on Upgrades & Rollout of New Features: This is the primary con highlighted by the reviewer. They experienced issues with a beta version of a QuickBooks integration that was not fully functional, and it took a significant amount of time for the stable version to be released. This suggests a slow development and release cycle.
  • Issues with Beta Features/Support Response: The reviewer's negative experience with the beta QuickBooks integration, compounded by the support team's dismissive response ("stop using beta and don't worry"), indicates potential problems with beta testing and customer support related to beta features.

Abacus Cloud's Support Options

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