Access Care Scheduling and Rostering logo

Access Care Scheduling and Rostering

by Access Group · Since 1991
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ActiveAvailable globallyCloud
Quick facts
VendorAccess Group
Year launched1991
StatusActive
Location10 Oakwood Drive, Loughborough Science & Enterprise Park, The Armstrong Building, Loughborough, Leicestershire LE11 3QF, GB
Countries servedGlobal
Languages15
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Access Care Scheduling and Rostering

Access Care Scheduling and Rostering is a scheduling software/platform from Access Group that facilitates efficient workforce management in care environments. It includes features such as automated scheduling, real-time roster updates, and staff availability tracking so organizations can manage their workforce effectively. By providing tools for simplified communication between staff and management, it ensures that care needs are met promptly. The software also supports compliance with regulatory requirements while maintaining operational efficiency. Key capabilities: automated scheduling real-time updates staff availability tracking compliance support reporting tools Best for: healthcare organizations that need effective scheduling and rostering solutions for their workforce.

Access Care Scheduling & Rostering by Access Group is a comprehensive home health care management solution designed to streamline staff allocation, route planning, and workforce coordination. Its primary purpose is to help care providers organise shifts efficiently, maintain compliance, and deliver consistent, high-quality care through smarter rostering. The software brings together scheduling, continuity-matching, payroll support, and real-time workforce visibility, making it a central tool for care agencies looking to reduce administrative workload and improve operational performance. The user interface is structured with clarity and usability in mind. A drag-and-drop scheduling board allows managers to build and adjust rotas with ease, while dashboards highlight unassigned visits, compliance gaps, and staffing alerts. The companion mobile app simplifies shift communication for carers, offering instant access to schedules, availability submission, and work updates. Its design prioritises functionality over aesthetics, ensuring that office staff and field workers can adopt it quickly. Functionally, the software excels with its skills-based matching, shift templates, electronic timesheets, and travel-friendly route planning. Integrated reporting provides essential insights into capacity, visit coverage, and staff utilisation.

Pros & Cons

Pros
  • AI reduces task time by $60\%$ and answers questions, significantly improving operational speed.
  • Integrated payments module speeds up cash flow, reconciliation, and offers secure payment options.
  • One solution is tailored for all settings (home, residential, live-in), ensuring comprehensive coverage.
  • Dedicated mobile app empowers staff with control, availability updates, and payslip access.
  • SSO, 2FA, and ISO 42001 provide robust data security and ethical AI compliance assurance.
Cons
  • Full $60\%$ time-saving is conditional on users fully adopting the system and its features.
  • AI functions rely on staff interaction (Access Evo) and may require ongoing user training.
  • Integration complexity increases for multi-disciplinary organizations running all Access suite modules.
  • Financial costs will be ongoing subscription fees for the robust, AI-enabled enterprise software.
  • System reliance means operations are highly vulnerable to technical outages or internet failures.

Features

Key features

AI-Enabled Time Reduction (Access Evo)

The platform uses Access Evo to provide instant answers and reduce the time taken to execute core rostering tasks by up to 60%.

Integrated Care Payments Module

Features Access Care Payments module for seamless, secure invoice payment collection via links and Direct Debit, speeding up cash flow and reconciliation.

Real-Time Staffing Visibility and Monitoring

Allows managers to keep track of staffing levels, care delivery status, and activity alerts in real-time to make informed resource decisions.

Tailored for Diverse Care Settings

Designed to excel across all types of care, including home care, supported living, live-in care, residential care, and nursing homes, with one solution.

Comprehensive Employee Mobile App

Provides a dedicated app for staff to check rotas, update availability, book extra shifts, and access payslips instantly, enhancing employee experience.

High-Level Security and Ethical AI Compliance

Offers Single Sign-On (SSO) and Two-Factor Authentication (2FA) and is ISO 42001 accredited for responsible and ethical AI governance.

Additional features

Scheduling and Rostering

Core function to create, view (timeline view), and edit staff schedules and rotas effectively.

Staff-Client Matching

Matches staff to recipients based on unique requirements and continuity of support.

Templates for Continuity

Uses templates to automatically assign staff to clients they regularly support.

Accessible Anywhere

Allows users to respond to messages and make adjustments from any location.

Scalable Solution

Supports care providers from small independents to national organizations.

B. Financial and Payroll Management
Finance and Payroll Management

Automates the generation of draft payroll and invoices.

Flexible Billing

Supports daily or weekly charges, suitable for services like live-in care.

Invoicing Crediting Capabilities

Supports HMRC requirements for crediting invoices.

Ad-Hoc Payment/Invoice Management

Easily manages one-time, unscheduled payments and invoices.

Invoice Status Tracking

Allows users to stay on top of payments with status visibility.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
15
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianChinese (Simplified)Chinese (Traditional)JapaneseKoreanDutchPortugueseRussianArabicHindiBengali

Billing currencies

🇬🇧GBP

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