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Acefone

by Acefone · Since 2019
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorAcefone
Year launched2019
StatusActive
Location2637 E Atlantic Blvd, Pompano Beach, Florida 33062, US
Countries servedGlobal
Languages1
Integrations11+
Free tier
Free trial
Contact sales

About Acefone

Acefone is a cloud communication platform from Acefone that provides businesses with a comprehensive communication solution. It combines voice calling, video conferencing, and messaging features so teams can communicate effectively across various channels. With built-in analytics and call recording, Acefone helps organizations monitor performance and improve customer interactions. Additionally, the platform supports integrations with other business tools, ensuring a connected workflow. Key capabilities: voice-over-IP calling video conference hosting instant messaging call analytics integration support Best for: businesses that need a versatile communication solution for remote collaboration and customer engagement.

Acefone by acefone is a cutting-edge cloud communication platform tailored to meet the diverse needs of businesses, from small enterprises to large organizations. It offers a user-friendly interface that simplifies navigation for users, even those without technical expertise. The platform ensures accessibility across web browsers, mobile devices, and desktop applications, providing flexibility and convenience. Features such as contact management, voicemail, and call logs are designed with ease of use in mind, making Acefone an intuitive choice for business communications. Functionally, Acefone excels with a robust suite of features including VoIP phone systems, contact center solutions, API integrations, and advanced call analytics. Its VoIP phone systems provide crystal-clear call quality, voicemail-to-email capabilities, and smart call routing, enhancing communication efficiency. The contact center tools support seamless management of inbound and outbound calls, utilizing features like IVR and agent dashboards. Additionally, Acefone’s API integration facilitates smooth connections with other business tools, promoting automation and efficiency. Acefone's performance is highly reliable, with advanced technology ensuring minimal downtime and excellent call quality. It manages high call volumes efficiently, catering to businesses of varying sizes.

Pros & Cons

What users like
  • +• Guaranteed 99.99% uptime and 24x7x365 support
  • +• Unlimited calling
  • +• Integrates with popular CRM systems like Salesforce, Zoho, and HubSpot
  • +• Easy to use
  • +• Customer service is responsive and helpful
What users flag
  • • May have bugs with the free Hubspot extension
  • • Setting up the initial integration with Zoho can be confusing
  • • Not ideal for US customers (limited features and support)

Features

Key features

• High quality inbound and outbound voice calls
Acefone offers reliable and clear voice communication for both incoming and outgoing calls.
• WhatsApp messaging integration
Businesses can communicate with customers directly through WhatsApp, a popular messaging platform.
• Video meetings
Acefone enables video conferencing for face-to-face interactions with clients and colleagues.

Additional features

• Multi-channel interactions
Businesses can manage voice, WhatsApp, and video communications from a single platform.
• CRM integrations
Acefone integrates with popular CRM systems like Salesforce, Zoho, and HubSpot, streamlining customer data and communication.
• Uptime for handling high call volume
Acefone's servers are designed to handle large call volumes without compromising quality.
• Tools to increase agent productivity
Acefone offers features like call recording, call scripting, and automatic call distribution to improve agent efficiency.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter Plan

INR 1,199

Professional Plan

INR 1,599

Ultra Plan

INR 2,299

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇮🇳INR

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