About Active911
Active911 is a response management software from Active911 designed to assist first responders in emergency situations. It provides fast alerting, easy scheduling, and effective communication tools so teams can arrive on scene more quickly. Active911 supports a range of features such as real-time notifications, incident mapping, and team coordination to improve response times and overall effectiveness in emergencies. The software also includes free trial options for new users and direct support via phone. Key capabilities: fast alerting scheduling management incident mapping communication tools trial options Best for: EMS, firefighters, and government agencies that need efficient response management solutions.
Active911 is an industry-leading, cloud-based platform that empowers first responders with mission-critical data, aiming to save lives by cutting seconds off response times. The platform's modular strength is built on three pillars: ActiveAlert for lightning-fast dispatch and mapping, ActiveTeam for efficient personnel scheduling, and ActiveComms for enhanced radio communications over cellular service. Active911 excels in situational awareness, delivering customizable maps loaded with essential data like hydrant markers and pre-incident plans directly to a responder's device. While the full suite (including the radio system hardware) involves a tiered annual subscription cost, its commitment to speed, real-time accountability (Response Tracking), and global compatibility makes it an exceptionally powerful, reliable tool used by over 20,000 agencies worldwide.
Pros & Cons
- +Allows responders to tap their response status and provides real-time GPS tracking of personnel and apparatus on the map
- +Provides integrated solutions for personnel scheduling and availability and Radio Over IP communication
- +Provides mission-critical information directly on the map
- +Alerts are frequently delivered faster than traditional radio tones
- −The map contrast and street name sizing can be poor
- −It may suffer from latency issues or outright failure in areas with low signal strength
- −Occasional bugs, glitches, or notification issues after updates
Features
Key features
- Real-Time Digital Alerting (ActiveAlert)
- Converts CAD dispatches into digital alerts with mapping and routing information, sending them directly to mobile devices, often up to 10 seconds faster than traditional paging systems.
- Rich Situational Awareness Mapping
- Provides detailed, geo-referenced maps with the ability to add and view custom map markers for critical data points like hydrants (color-coded), Knox Boxes, and pre-incident plans (Pre-Plans with attached PDFs/photos).
- Personnel Scheduling & Availability (ActiveTeam)
- Comprehensive shift management software that allows agencies to build custom calendars, manage personnel availability and duty status, and easily send coverage requests to ensure proper staffing.
Additional features
- Alerts from Dispatch
- Receives, cleans up, maps, and expands acronyms from CAD messages for easy consumption.
- Response Tracking
- Allows responders to tap customizable buttons (e.g., "Responding," "On Scene") to log their status and view the real-time response status and location of other members.
- GPS Integration & Routing
- Utilizes GPS for accurate incident location plotting, real-time unit location tracking (AVL), and one-tap routing to the scene via preferred navigation apps.
- Stored Pre-Plans
- Allows users to attach critical documents (PDFs, images) to specific map markers for offline viewing while en route or on scene.
- Radio Communications Over IP (ActiveComms)
- Allows users to listen to and respond to radio chatter wherever they have cellular service, extending the range of the radio system without bulky physical radios.
- Custom Ringtones & Overrides
- Provides specialized ringtones and the ability to override silent/Do Not Disturb modes on mobile devices when an alert is received, ensuring personnel are alerted when on duty.
- Data Sharing (Mutual Aid)
- Enables easy sharing of map data, pre-plans, and alerts with mutual aid partners for improved inter-agency coordination.
- Agency Analytics & Reporting
- Provides an online console with a Reporting tab to gain helpful insights into alert frequency, response times, and overall agency performance.
- Group Chat & Messaging
- Facilitates rapid, secure communication and coordination among responding teams.
- Device Versatility
- Supports a wide range of devices, including iOS, Android, and Windows PC/Tablet.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Active911
Active911 is a response management software from Active911 designed to assist first responders in emergency situations. It provides fast alerting, easy scheduling, and effective communication tools so teams can arrive on scene more quickly. Active911 supports a range of features such as real-time notifications, incident mapping, and team coordination to improve response times and overall effectiveness in emergencies. The software also includes free trial options for new users and direct support via phone. Key capabilities: fast alerting scheduling management incident mapping communication tools trial options Best for: EMS, firefighters, and government agencies that need efficient response management solutions.
Active911 Details
Active911's In-App Market Place
Does Active911 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Allows responders to tap their response status and provides real-time GPS tracking of personnel and apparatus on the map
- Provides integrated solutions for personnel scheduling and availability and Radio Over IP communication
- Provides mission-critical information directly on the map
- Alerts are frequently delivered faster than traditional radio tones
- The map contrast and street name sizing can be poor
- It may suffer from latency issues or outright failure in areas with low signal strength
- Occasional bugs, glitches, or notification issues after updates
Active911's Support Options
Email Address
support@active911.comContact
(541) 223-7992Community Forums
https://www.facebook.com/groups/2063615923659349Active911's Alternatives
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