Who's Responding
About Who's Responding
Who's Responding is a response management software from Fluent Information Management Systems that allows fire departments to instantly know who is responding when a pager goes off. It provides features such as dispatch to cell phones, tracking responders, and radio stream capabilities, so departments can maintain effective communication and coordination during emergencies. This tool eliminates the need for dispatch interaction and allows messages to be sent directly to responders' phones. With a user-friendly interface, it facilitates quick access to vital information. Key capabilities: Dispatch to Cell Phone Tracking Responders Radio Stream Notification Management User Interface Best for: fire departments that need efficient communication during emergency response situations.
Who's Responding by Fluent Information Management Systems is a comprehensive alerting and management platform designed to modernize communication for volunteer and paid-on-call fire departments, EMS agencies, and other first responder teams. The system bridges the gap between traditional paging and modern mobile technology by delivering real-time alerts via push notifications, text messages, automated calls, and a virtual pager that streams live radio directly to smartphones, ensuring responders are notified even when away from the station. The platform includes a web-based control panel and a real-time dashboard (TV View) that provides an at-a-glance overview of responding members, their availability, and proximity to emergency scenes, significantly improving decision-making and resource allocation. Features such as optional GPS tracking, push-to-talk communication, and internal messaging enhance coordination both en route and on-scene. Integration with CAD systems, analogue and digital radios, and email relay allows departments to adopt the platform without overhauling existing infrastructure, while support for both smartphones and non-smartphones ensures broad accessibility. Performance is robust, leveraging cloud architecture to manage high volumes of alerts efficiently, although reliability depends on cellular coverage in some areas.
Pros & Cons
- Real-time notifications via push text email or automated phone call
- Responder tracking that allows members to indicate availability and response status through the app or toll-free number
- Optional GPS tracking that shows responder locations to improve coordination and decision-making
- Availability management where users can toggle in or out of service or set schedules for known absences
- Push-to-Talk (PTT) that turns smartphones into two-way radios with recorded and replayable voice segments
- Deployment complexity as initial setup can require extra steps though documentation and support help
- Teacher and end-user experience where the interface could be more intuitive for non-technical users
- Reporting delays with some reports lagging behind and slowing troubleshooting or unblocking requests
- Buggy behavior with occasional glitches noted by users
Features
Key features
Members receive instant alerts via push notification, text message, email, and automated phone call.
Allows members to indicate they are responding (Who's Responding) and enables optional GPS tracking for informed decision-making.
Turns a smartphone into a real-time pager by playing a live radio stream automatically, even when the app is closed.
Receives audio or text pager messages directly to the cell phone using cellular towers, bypassing traditional dispatch systems.
Provides a web-based, interactive dashboard viewable on a Smart TV to instantly see who is responding and their proximity to the hall or scene.
Enables live voice chat, turning the phone into a two-way radio, with all segments of speech recorded and replayable.
Additional features
Members can be notified of alerts as soon as they happen in several ways (Push Notification, Text Message, E-mail, and Automated Phone Call).
Lets members indicate that they are responding using the app or by calling a toll-free number.
Allows responders' locations to be tracked to enable educated decisions and ensure nearby members are not left behind.
Gives members the ability to indicate when they are unavailable via a real-time toggle or a schedule.
Enables users to communicate using live voice chat, turning their phone into a two-way radio, with recorded and replayable speech segments.
Allows members to send and reply to group messages, including real-time voice messaging which doubles as a private "radio channel."
A smartphone feature that immediately plays a live radio stream even if the app is closed, acting like a real pager.
The mapping feature provides members with turn-by-turn directions and voice guidance to their destination.
Provides hardware that captures and relays radio communications to members' smartphones.
Enables receiving all audio or text pager messages directly to a cell phone using cellular towers.
Features available specifically for smartphone users (e.g., GPS Tracking, PTT, Virtual Pager).
Features available for non-smartphones (Outbound Phone Calls, Text Message Alerts, Toll-free Call-in).
A web-based display, often shown on a Smart TV, to view who is responding and their proximity to the hall or scene.
A management tool to manage all setup aspects, including adding/removing/suspending users, managing map markers, and viewing historical dispatches.
A reporting tool available via the web-based management tools.
Any text version of a dispatch message allows the system to automatically plot the scene on a map.
A non-smartphone notification option.
A non-smartphone notification option.
Allows responders to indicate they are responding by calling a toll-free number.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Who's Responding
WinFire
WinFire is a screen capture and recording software from PTS Solutions that lets users quickly…
Visual Fire
Visual Fire is a software platform from ESO that supports electrical engineering solutions. It provides…
The Fire Manager
The Fire Manager is a wildfire management software from High Plains Information Systems that provides…
Tablet Command
Tablet Command is an incident management software from Tablet Command designed for fire departments. It…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About Who's Responding
Who's Responding is a response management software from Fluent Information Management Systems that allows fire departments to instantly know who is responding when a pager goes off. It provides features such as dispatch to cell phones, tracking responders, and radio stream capabilities, so departments can maintain effective communication and coordination during emergencies. This tool eliminates the need for dispatch interaction and allows messages to be sent directly to responders' phones. With a user-friendly interface, it facilitates quick access to vital information. Key capabilities: Dispatch to Cell Phone Tracking Responders Radio Stream Notification Management User Interface Best for: fire departments that need efficient communication during emergency response situations.
Who's Responding Details
Who's Responding's In-App Market Place
Does Who's Responding have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($), CAD ($), EUR (€), AUD ($), GBP (£), JPY (¥), CHF (CHF), NZD ($), DKK (kr), NOK (kr), SEK (kr), SGD ($), HKD ($), MXN ($), CNY (¥)
Pros & Cons
- Real-time notifications via push text email or automated phone call
- Responder tracking that allows members to indicate availability and response status through the app or toll-free number
- Optional GPS tracking that shows responder locations to improve coordination and decision-making
- Availability management where users can toggle in or out of service or set schedules for known absences
- Push-to-Talk (PTT) that turns smartphones into two-way radios with recorded and replayable voice segments
- Deployment complexity as initial setup can require extra steps though documentation and support help
- Teacher and end-user experience where the interface could be more intuitive for non-technical users
- Reporting delays with some reports lagging behind and slowing troubleshooting or unblocking requests
- Buggy behavior with occasional glitches noted by users
Who's Responding's Support Options
Who's Responding's Alternatives
WinFire
WinFire is a screen capture and recording software from PTS Solutions that lets users quickly…
Visual Fire
Visual Fire is a software platform from ESO that supports electrical engineering solutions. It provides…
The Fire Manager
The Fire Manager is a wildfire management software from High Plains Information Systems that provides…
Tablet Command
Tablet Command is an incident management software from Tablet Command designed for fire departments. It…
