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Software Status:Active

About Who's Responding

Who's Responding is a response management software from Fluent Information Management Systems that allows fire departments to instantly know who is responding when a pager goes off. It provides features such as dispatch to cell phones, tracking responders, and radio stream capabilities, so departments can maintain effective communication and coordination during emergencies. This tool eliminates the need for dispatch interaction and allows messages to be sent directly to responders' phones. With a user-friendly interface, it facilitates quick access to vital information. Key capabilities: Dispatch to Cell Phone Tracking Responders Radio Stream Notification Management User Interface Best for: fire departments that need efficient communication during emergency response situations.

Who's Responding Details

Vendor
Fluent Information Management Systems
Year Launched
2011
Location
2611 Development Drive, Unit 3, Brockville, Ontario, Canada, K6V 5T2
Deployment
cloud
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Danish, Norwegian, Finnish, Turkish, Russian, Japanese, Chinese, Korean, Arabic, Greek, Hindi, Urdu, Bengali.
Users
Firefighters (Volunteer and Paid-on-Call), Emergency Medical Services (EMS) Personnel, Police Officers, Search and Rescue (SAR) Teams, Emergency Management Professionals, S.W.A.T. Operators, Technical Rescue Specialists
Industries Served
Fire Departments, Emergency Medical Services, Police Departments, Search and Rescue Organizations, Emergency Management Agencies, Public Safety Organizations, Technical Rescue Units
Tags
Fire Department, Incident management, Emergency response, Who's Responding

Who's Responding's In-App Market Place

Does Who's Responding have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), CAD ($), EUR (€), AUD ($), GBP (£), JPY (¥), CHF (CHF), NZD ($), DKK (kr), NOK (kr), SEK (kr), SGD ($), HKD ($), MXN ($), CNY (¥)

Pros & Cons

  • Real-time notifications via push text email or automated phone call
  • Responder tracking that allows members to indicate availability and response status through the app or toll-free number
  • Optional GPS tracking that shows responder locations to improve coordination and decision-making
  • Availability management where users can toggle in or out of service or set schedules for known absences
  • Push-to-Talk (PTT) that turns smartphones into two-way radios with recorded and replayable voice segments
  • Deployment complexity as initial setup can require extra steps though documentation and support help
  • Teacher and end-user experience where the interface could be more intuitive for non-technical users
  • Reporting delays with some reports lagging behind and slowing troubleshooting or unblocking requests
  • Buggy behavior with occasional glitches noted by users

Who's Responding's Support Options

Email Address

sales@fluentims.com

Chatbot

Available

Who's Responding's Alternatives