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Tablet Command

by Tablet Command · Since 2012
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Active1+ countriesCloud
Quick facts
VendorTablet Command
Year launched2012
StatusActive
LocationTablet Command 1212 Broadway Plaza Suite 2100 Walnut Creek, CA 94596 United States
Countries served1+
Languages14
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Tablet Command

Tablet Command is an incident management software from Tablet Command designed for fire departments. It provides accountability software, incident command software, and incident response software to improve operational efficiency and safety. The platform supports real-time data sharing, mobile access for incident responders, and detailed reporting capabilities, which helps in managing emergencies more effectively. Tablet Command is trusted by over 50,000 emergency responders, ensuring reliability in critical situations. Features include TC Mobile - Web Portal - TC Overview - incident tracking - resource allocation. Best for: fire departments that need effective incident management and response solutions.

Tablet Command is a highly specialized mobile incident command system designed to digitize fireground operations, primarily using the iPad platform with a companion iPhone app. Its core strength lies in replacing traditional whiteboards and paper checklists with a map-centric, tap-and-drag interface that allows Incident Commanders to assign units, track resources in real time, and maintain continuous accountability through automatic, time-stamped PAR timers. The system offers customizable checklists and generates incident activity records automatically, significantly reducing post-incident reporting workload. Performance is optimized for iOS, ensuring fast, reliable operation even in low-connectivity environments, while Real-Time Sync in enterprise tiers keeps multiple command staff coordinated. Tablet Command integrates seamlessly with Computer-Aided Dispatch systems, providing early incident notifications and two-way status updates, and it supports custom map layers via ESRI’s ArcGIS Online for enhanced situational awareness. Its design is highly intuitive, focusing on ease of use in high-pressure environments, and the offline functionality ensures critical features remain operational regardless of connectivity. Deployment combines cloud-hosted administrative functions with native iOS client software, and the enterprise tiers offer CAD integration and shared AVL for complex incidents.

Pros & Cons

Pros
  • User-friendly interface designed for ease of use on iPad and iPhone with intuitive drag-and-drop incident management
  • Strong customer support with stellar client relationships and responsive assistance during deployment and use
  • Situational awareness with real-time tracking of apparatus personnel and benchmarks that improves command decisions
  • Integration capabilities that work with many other programs and are expanding toward two-way CAD integration
  • Advanced mapping with ESRI ArcGIS integration providing detailed incident maps and satellite imagery
Cons
  • Mapping limitation as it relies on ArcGIS and has no option for Google Maps integration
  • Deployment complexity since initial setup can require extra steps though documentation and support help
  • Navigation and UI flow where some users find the interface less fluid compared to other modern apps

Features

Key features

Mobile Incident Command (Tap and Drag)

Allows an Incident Commander to tap and drag responding apparatus directly onto an emergency map scene for real-time resource tracking.

Comprehensive Accountability

Increases firefighter accountability by tracking resource status and recording every maneuver and benchmark with a time stamp.

Native Offline Capability (Device First)

The core application is a native app designed to run entirely independent of internet connectivity, supporting operation deep in areas with no signal.

Data Generation via Checklists

Creates data as a byproduct of incident management using customizable, time-stamped checklists, which serve as the foundation for after-action review.

MDT/MDC Replacement

Offers a complete replacement for Mobile Data Terminals/Computers with features tailored to fire service needs.

Web Portal and Multi-User Capable

Enables incident sharing and multi-user collaboration via a web portal for enhanced situational awareness across command staff.

Additional features

Situational Awareness

Increases overall understanding and clarity of the emergency scene.

Incident Response

Speeds up the entire process of emergency response.

Firefighter Accountability

Improves the ability to track and manage personnel and apparatus.

Incident Management

Streamlines the process of commanding and scaling incidents.

Advanced Mapping

Allows managing incidents and viewing resource status directly on a detailed map.

Tap and Drag Apparatus

Enables an Incident Commander to move responding apparatus onto the emergency scene on the map.

Track Progress against Critical Checklists

Monitors the completion status of key operational and safety checklists.

Time-Stamp Every Maneuver

Automatically records the time of every action and benchmark during the incident.

MDT Replacement

Serves as a complete, feature-rich replacement for Mobile Data Terminals/Computers.

TC Mobile (iPhone App)

Allows receiving incident notifications and initiating one-tap turn-by-turn navigation on an iPhone.

Superior Incident Management Tool Set

Provides the necessary tools to scale and manage any size incident.

Satellite Image Overlays (Maps)

Allows viewing daytime satellite images of surrounding areas (e.g., vegetation) for wildland fires at night.

Custom Checklists

Allows creating customizable checklists that are time-stamped and recorded for data generation.

Time Trackers

Tracks incident times with precision, including a master incident clock and an optional stopwatch.

Colored Work Time Lights

Provides a visual, at-a-glance status of unit work time.

Native App (Device First)

Designed to run entirely independent of internet connectivity for core operations.

Custom Configuration

Allows configuring resources, templates, checklists, assignments, and timers to match a department's standard operating procedures (SOPs).

Exportable Data (ICS 201)

Reports directly from the fire ground, generating a time-stamped activity record, a .CSV file, and a map screenshot.

Turn-by-Turn Navigation

Provides real-time directions to the incident scene (part of TC Mobile).

Annotate Maps in Real Time

Allows adding live markings or notes to the incident map for shared understanding.

Record Every Action

Documents all actions made during the incident for post-incident analysis.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
14
Interface languages
9
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseNorwegianSwedishDanishRussianJapaneseKoreanChinese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL

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