About Aircall
Aircall is an AI-powered customer communications platform from Aircall that unifies channels, automates tasks, and provides insights. It includes CRM integration, helpdesk support, and 260+ integrations so businesses can manage customer interactions effectively. The platform is designed to improve sales and customer support by improving communication quality and reliability. With its user-friendly interface, teams can easily navigate and utilize the features offered. Key capabilities: integrates with Salesforce integrates with Intercom automates customer interactions provides analytics insights supports multi-channel communications Best for: customer support and sales teams that need a centralized platform for managing customer engagements.
Aircall Details
Aircall's In-App Market Place
Does Aircall have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- User-friendly interface and reliable call quality.
- Easy to set up and customize call flows and integrations with tools like Zendesk.
- Simple and organized call management.
- Great customer support with a thorough demo and onboarding process.
- Superb phone quality, allowing calls from a cell phone to appear as office phone calls.
- Call quality issues, including dropped calls and difficulties in hearing.
- Missing regional information for callers, leading to unstable connections.
- Billing department issues, with charges for unused licenses and difficulties in obtaining refunds.
- Call log misbehavior and issues with syncing call recordings for missed calls.
Aircall's Support Options
Email Address
contact@aircall.ioContact
+1 888-240-6923