About Allegra
Allegra is a work management platform from Alltena GmbH that combines project management, task management, and a helpdesk/ticket system. It supports classic, agile, and hybrid project management methodologies and is designed to unify tasks from operational work, agile teams, and support processes into a single system for increased transparency and efficiency.
Allegra by Alltena GmbH is a comprehensive work management platform designed to centralize tasks, projects, and services for teams across various industries. The software integrates three main components: a classic, agile, or hybrid project management tool; a task management system with Kanban and Scrum support; and a helpdesk ticket system with multichannel capabilities. This unified approach aims to provide a single source of truth, reducing coordination overhead and improving decision-making. Allegra offers flexible deployment, allowing customers to choose between a GDPR-compliant cloud solution hosted in Germany or a self-hosted on-premise installation for complete data sovereignty. The platform is built to be scalable, starting with small teams and expanding to more complex organizational needs. A 30-day free trial is available for the cloud version, while on-premise pricing is available via a quote. Support is provided through a hotline and email, with extensive documentation and tutorials available online.
Pros & Cons
- Offers a unified platform for project, task, and service management, reducing the need for multiple tools.
- Provides flexible deployment options, including a self-hosted on-premise version for full data sovereignty.
- Supports a wide range of methodologies, including classic, agile (Scrum, Kanban), and hybrid approaches.
- Features strong hierarchical structuring for tasks and projects, enabling detailed organization.
- A limited number of pre-built third-party integrations are publicly listed.
- Pricing for the on-premise version is not published and requires contacting sales for a quote.
- The user interface may feel less modern than some newer web-native competitors.
Features
Key features
Consolidates project management, task management, and a helpdesk system into a single platform.
Supports classic, agile (Scrum, Kanban), and hybrid project management methodologies to suit different team workflows.
Manages customer support requests and internal tickets with features like multichannel support and workflow automation.
Allows for structuring work with nested subprojects and detailed task hierarchies.
Provides customized views and dashboards tailored to the needs of executives, project managers, and team members.
Additional features
Offers a self-hosting option for organizations requiring full control over their data and infrastructure.
Ensures data privacy and security standards are met for both cloud and on-premise versions.
Automates routine processes within tasks and tickets to increase team efficiency.
Includes tools for scheduling tasks and allocating resources across projects.
Delivers insights into project progress, team workload, and performance through configurable reports.
Provides a robust system for tracking software bugs and other issues from identification to resolution.
Offers REST APIs and scripting capabilities for custom integrations and workflow extensions.
Manages processes from initial idea generation and brainstorming through to ongoing customer service.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Allegra
Allegra is a work management platform from Alltena GmbH that combines project management, task management, and a helpdesk/ticket system. It supports classic, agile, and hybrid project management methodologies and is designed to unify tasks from operational work, agile teams, and support processes into a single system for increased transparency and efficiency.
Allegra Details
Allegra's In-App Market Place
Does Allegra have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Offers a unified platform for project, task, and service management, reducing the need for multiple tools.
- Provides flexible deployment options, including a self-hosted on-premise version for full data sovereignty.
- Supports a wide range of methodologies, including classic, agile (Scrum, Kanban), and hybrid approaches.
- Features strong hierarchical structuring for tasks and projects, enabling detailed organization.
- A limited number of pre-built third-party integrations are publicly listed.
- Pricing for the on-premise version is not published and requires contacting sales for a quote.
- The user interface may feel less modern than some newer web-native competitors.
Allegra's Support Options
Email Address
support@alltena.comContact
+49 7151 903 84 10Documentation
https://alltena.com/en/resources/documentation/Allegra's Alternatives
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