About Amadeus Sales & Event Management
Amadeus Sales & Event Management is a hospitality software platform from Amadeus that helps teams efficiently sell, organize, and manage events and group business. It combines electronic marketing tools, business intelligence capabilities, and guest management solutions to support improved group sales and operational effectiveness. The software includes an iHotelier admin dashboard for online travel agencies and MarketVision for Hotels to provide insights into the market landscape. This comprehensive tool is designed to address the challenges faced by hospitality organizations of varying sizes and service levels. Key capabilities: Electronic Marketing Center Business Intelligence Customer Portal Guest Management Solution iHotelier Admin MarketVision for Hotels Best for: hospitality teams that need to manage and increase group sales across their property portfolio.
Amadeus Sales & Event Management by Amadeus is a robust and comprehensive solution tailored to the hospitality industry's complex demands. Designed to enhance efficiency, optimize group business operations, and deliver exceptional guest experiences, the software is a valuable tool for hotels and event venues. It integrates essential features such as customer relationship management (CRM), guest room and event space management, banquet event orders (BEOs), banquet checks, and real-time reporting, ensuring a seamless workflow from initial inquiry to final execution. With its focus on streamlining operations, the platform empowers organizations to elevate their service standards and maintain a competitive edge. The user interface is a standout feature of Amadeus Sales & Event Management, emphasizing simplicity and ease of navigation. The clean, well-organized dashboard provides a clear overview of operations, while design elements like drag-and-drop functionality for event planning enhance usability. Customizable dashboards allow users to prioritize the tools and metrics most relevant to their needs, providing a personalized experience that caters to a variety of operational preferences.
Pros & Cons
- +• Easy to use and straightforward interface for managing events and sales.
- +• Facilitates report generation, client database management, and document creation.
- +• Offers a comprehensive solution for hotels, convention centers, and similar venues.
- +• DirectBook feature simplifies meeting scheduling.
- −• The software can be slow and experience freezing issues.
- −• Merging contracts can be problematic and time-consuming.
- −• Limited accessibility, potentially requiring specific computer setups.
- −• Customer support and certain features could be improved.
Features
Key features
- 1. Comprehensive Portfolio Management
- o Consolidates all properties into one system.
- o Allows for sharing leads and managing accounts across properties.
- o Provides holistic insights into group business performance globally.
- 2. Enhanced Group Sales and Revenue Optimization
- o Helps qualify leads and identify need periods to maximize function space utilization.
- o Improves customer relationship management, communication, and prospecting.
- o Increases group business to fill guest rooms, book event spaces, and grow banquet revenues.
- 3. Streamlined Event Operations and Execution
- o Facilitates collaboration between event planners and internal teams.
- o Documents event logistics, menu selections, and setup requirements.
- o Tracks changes and modifications, ensuring flawless event delivery.
- 4. Data-Driven Performance Insights
- o Provides detailed analysis of group business performance.
- o Offers insights into successes, inefficiencies, and competitor standing.
- o Tracks growth year-over-year and performance by region.
- 5. Scalability and Versatility
- o Supports businesses of all sizes, from small meetings to large conferences.
- o Adapts to various industries, including hotels, restaurants, gaming, and event venues.
Additional features
- 1. Lead Management
- Effectively manage and qualify incoming leads.
- 2. Lead Sharing
- Share leads across properties to keep business within the organization.
- 3. Account Management
- Better manage accounts and track interactions.
- 4. Need Period Identification
- Identify periods with low occupancy to improve function space utilization.
- 5. Customer Relationship Management (CRM)
- Improve communication and strengthen relationships with clients.
- 6. Prospecting Tools
- Enhance outreach and new business acquisition.
- 7. Above-Property Selling
- Enable team members to sell and manage business at multiple locations.
- 8. Event Collaboration
- Facilitate collaboration between event planners and internal teams.
- 9. Logistics Documentation
- Document all event logistics, including setup, AV, and other requirements.
- 10. Menu Management
- Detail menu selections and manage dietary restrictions.
- 11. Change Tracking
- Track any changes or modifications to the event plan.
- 12. Communication Tools
- Share updates and changes with all parties involved.
- 13. Multi-Property Event Management
- Organize and accommodate group business in nearby properties.
- 14. Performance Analysis
- Understand group business performance throughout the entire event process.
- 15. Success & Inefficiency Identification
- Identify areas for improvement and best practices.
- 16. Competitive Analysis
- Benchmark performance against competitors.
- 17. Growth Tracking
- Monitor growth for the property year-over-year.
- 18. Regional Performance
- Analyze performance by region.
- 19. Customizable Reports & Dashboards
- Configure reports and dashboards with standardized metrics.
- 20. Data Centralization
- Organize and access data in one place.
- 21. Delphi
- Core sales and catering platform for comprehensive management.
- 22. Delphi Direct
- Capture single-day meetings directly through the website and streamline RFP process.
- 23. Delphi Diagramming
- Interactive floor plan and layout creation tool.
- 24. MeetingBroker
- RFP distribution platform connecting hotels with planners.
- 25. Rapid Onboarding
- Start selling from day one.
- 26. Reduced Cost
- Designed for limited budgets.
- 27. Innovation
- Commitment to meeting evolving industry challenges.
- 28. Trusted Brand
- Backed by the Delphi name, synonymous with industry leadership.
- 29. Global Leader
- Offered by Amadeus, a global leader in hospitality technology.
- 30. Expert Support
- Backed by decades of expertise from experienced hospitality professionals.
Pricing
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About Amadeus Sales & Event Management
Amadeus Sales & Event Management is a hospitality software platform from Amadeus that helps teams efficiently sell, organize, and manage events and group business. It combines electronic marketing tools, business intelligence capabilities, and guest management solutions to support improved group sales and operational effectiveness. The software includes an iHotelier admin dashboard for online travel agencies and MarketVision for Hotels to provide insights into the market landscape. This comprehensive tool is designed to address the challenges faced by hospitality organizations of varying sizes and service levels. Key capabilities: Electronic Marketing Center Business Intelligence Customer Portal Guest Management Solution iHotelier Admin MarketVision for Hotels Best for: hospitality teams that need to manage and increase group sales across their property portfolio.
Amadeus Sales & Event Management Details
Amadeus Sales & Event Management's In-App Market Place
Does Amadeus Sales & Event Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), DKK (kr), NOK (kr), BRL (R$), INR (₹), SGD (S$), MYR (RM)
Pros & Cons
- • Easy to use and straightforward interface for managing events and sales.
- • Facilitates report generation, client database management, and document creation.
- • Offers a comprehensive solution for hotels, convention centers, and similar venues.
- • DirectBook feature simplifies meeting scheduling.
- • The software can be slow and experience freezing issues.
- • Merging contracts can be problematic and time-consuming.
- • Limited accessibility, potentially requiring specific computer setups.
- • Customer support and certain features could be improved.
Amadeus Sales & Event Management's Support Options
Email Address
hospitality.support@amadeus.comAmadeus Sales & Event Management's Alternatives
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The Winnow System
The Winnow System is a waste management software from Winnow Technologies that provides businesses with…
Civica
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