About Amadeus Sales & Event Management
Amadeus Sales & Event Management is a hospitality software platform from Amadeus that helps teams efficiently sell, organize, and manage events and group business. It combines electronic marketing tools, business intelligence capabilities, and guest management solutions to support improved group sales and operational effectiveness. The software includes an iHotelier admin dashboard for online travel agencies and MarketVision for Hotels to provide insights into the market landscape. This comprehensive tool is designed to address the challenges faced by hospitality organizations of varying sizes and service levels. Key capabilities: Electronic Marketing Center Business Intelligence Customer Portal Guest Management Solution iHotelier Admin MarketVision for Hotels Best for: hospitality teams that need to manage and increase group sales across their property portfolio.
Amadeus Sales & Event Management by Amadeus is a robust and comprehensive solution tailored to the hospitality industry's complex demands. Designed to enhance efficiency, optimize group business operations, and deliver exceptional guest experiences, the software is a valuable tool for hotels and event venues. It integrates essential features such as customer relationship management (CRM), guest room and event space management, banquet event orders (BEOs), banquet checks, and real-time reporting, ensuring a seamless workflow from initial inquiry to final execution. With its focus on streamlining operations, the platform empowers organizations to elevate their service standards and maintain a competitive edge. The user interface is a standout feature of Amadeus Sales & Event Management, emphasizing simplicity and ease of navigation. The clean, well-organized dashboard provides a clear overview of operations, while design elements like drag-and-drop functionality for event planning enhance usability. Customizable dashboards allow users to prioritize the tools and metrics most relevant to their needs, providing a personalized experience that caters to a variety of operational preferences.
Pros & Cons
- • Easy to use and straightforward interface for managing events and sales.
- • Facilitates report generation, client database management, and document creation.
- • Offers a comprehensive solution for hotels, convention centers, and similar venues.
- • DirectBook feature simplifies meeting scheduling.
- • The software can be slow and experience freezing issues.
- • Merging contracts can be problematic and time-consuming.
- • Limited accessibility, potentially requiring specific computer setups.
- • Customer support and certain features could be improved.
Features
Key features
Additional features
Effectively manage and qualify incoming leads.
Share leads across properties to keep business within the organization.
Better manage accounts and track interactions.
Identify periods with low occupancy to improve function space utilization.
Improve communication and strengthen relationships with clients.
Enhance outreach and new business acquisition.
Enable team members to sell and manage business at multiple locations.
Facilitate collaboration between event planners and internal teams.
Document all event logistics, including setup, AV, and other requirements.
Detail menu selections and manage dietary restrictions.
Track any changes or modifications to the event plan.
Share updates and changes with all parties involved.
Organize and accommodate group business in nearby properties.
Understand group business performance throughout the entire event process.
Identify areas for improvement and best practices.
Benchmark performance against competitors.
Monitor growth for the property year-over-year.
Analyze performance by region.
Configure reports and dashboards with standardized metrics.
Organize and access data in one place.
Core sales and catering platform for comprehensive management.
Capture single-day meetings directly through the website and streamline RFP process.
Interactive floor plan and layout creation tool.
RFP distribution platform connecting hotels with planners.
Start selling from day one.
Designed for limited budgets.
Commitment to meeting evolving industry challenges.
Backed by the Delphi name, synonymous with industry leadership.
Offered by Amadeus, a global leader in hospitality technology.
Backed by decades of expertise from experienced hospitality professionals.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Amadeus Sales & Event Management
Amadeus Sales & Event Management is a hospitality software platform from Amadeus that helps teams efficiently sell, organize, and manage events and group business. It combines electronic marketing tools, business intelligence capabilities, and guest management solutions to support improved group sales and operational effectiveness. The software includes an iHotelier admin dashboard for online travel agencies and MarketVision for Hotels to provide insights into the market landscape. This comprehensive tool is designed to address the challenges faced by hospitality organizations of varying sizes and service levels. Key capabilities: Electronic Marketing Center Business Intelligence Customer Portal Guest Management Solution iHotelier Admin MarketVision for Hotels Best for: hospitality teams that need to manage and increase group sales across their property portfolio.
Amadeus Sales & Event Management Details
Amadeus Sales & Event Management's In-App Market Place
Does Amadeus Sales & Event Management have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), DKK (kr), NOK (kr), BRL (R$), INR (₹), SGD (S$), MYR (RM)
Pros & Cons
- • Easy to use and straightforward interface for managing events and sales.
- • Facilitates report generation, client database management, and document creation.
- • Offers a comprehensive solution for hotels, convention centers, and similar venues.
- • DirectBook feature simplifies meeting scheduling.
- • The software can be slow and experience freezing issues.
- • Merging contracts can be problematic and time-consuming.
- • Limited accessibility, potentially requiring specific computer setups.
- • Customer support and certain features could be improved.
Amadeus Sales & Event Management's Support Options
Email Address
hospitality.support@amadeus.comAmadeus Sales & Event Management's Alternatives
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ChefExact
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The Winnow System
The Winnow System is a waste management software from Winnow Technologies that provides businesses with…
Civica
Civica is a catering management software from Fretwell-Downing Hospitality that helps caterers deliver safe, nutritious,…
