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amber

by inFeedo Tech Inc · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorinFeedo Tech Inc
Year launched2016
StatusActive
LocationinFeedo Tech Inc 99 Wall Street, #752, New York, NY 10005, US
Countries servedGlobal
Languages1
Integrations8+
Free tierN/A
Free trialN/A
Contact salesYES

About amber

Amber is a platform software from inFeedo Tech Inc that changes employee use from offer to exit. It includes continuous listening, pulse surveys, and annual engagement surveys so organizations can understand what's broken early and make every interaction feel personal. Amber also provides an anonymous ally feature that fosters open communication, allowing employees to voice their concerns without fear of judgment. This proactive approach helps HR teams address issues before they escalate, improving overall employee satisfaction. Amber's intelligent automation capabilities further reduce manual work, increasing efficiency. Key capabilities: continuous listening pulse surveys annual engagement surveys anonymous ally intelligent automation Best for: HR teams that need to improve employee engagement and improve workplace culture.

Amber by inFeedo Tech Inc is an AI-powered employee engagement software designed to enhance workplace culture by facilitating meaningful conversations and insights through its virtual assistant, Amber. The software aims to improve employee experience by proactively identifying disengagement, predicting attrition, and providing actionable insights to HR leaders. Amber engages employees through personalized conversations, leveraging sentiment analysis to interpret their emotions and provide empathetic responses. This allows organizations to gain a deeper understanding of employee concerns and take timely action to improve retention and satisfaction. The user interface of Amber is designed to be intuitive and user-friendly, ensuring seamless navigation for HR professionals and employees alike. The chatbot-driven interaction makes it easy for employees to engage with the platform without requiring extensive training. The dashboard provides real-time insights into employee sentiment, allowing HR teams to monitor engagement levels and track trends efficiently. The clean and modern design ensures that users can access key features without unnecessary complexity, making it a practical tool for organizations of all sizes.

Pros & Cons

Pros
  • 1. Automates feedback collection and FAQ answering, freeing up HR bandwidth.
  • 2. Provides continuous employee engagement and predicts attrition, aiding retention.
  • 3. Offers automated support and answers a high percentage of employee queries instantly.
  • 4. Delivers enterprise-grade security (GDPR and ISO compliant) and integrates with existing HR tools.
Cons
  • 1. Inconsistent customer support response times

Features

Key features

1. AI Engagement (Powered by Amber)

Continuously engages with employees to gather personalized feedback, analyze sentiment, and predict attrition, helping organizations understand and enhance employee sentiment.

2. AI Assist

Automates query handling, freeing up HR bandwidth from repetitive questions, routing complex queries, and consolidating internal app access for employees.

3. Continuous Listening

Understands employees' evolving needs through automated lifecycle and pulse check-ins, allowing organizations to keep up with their people's ups and downs.

4. Automated Support

Provides 24/7 employee support by addressing daily repetitive queries from onboarding through exit, with 86% of queries answered on auto-pilot.

5. Attrition Prediction

Analyzes employee sentiment to predict attrition, enabling proactive intervention to retain talent.

6. Feedback Resolution

Summarizes and facilitates action on employee feedback at scale, ensuring that insights gained from engagement are translated into improvements.

Additional features

1. AI Engagement (Powered by Amber)

Gathers personalized employee feedback, analyzes sentiment, predicts attrition, and summarizes/acts on feedback at scale.

2. AI Assist

Automates query handling, frees up HR bandwidth, routes complex queries to the right agents, and consolidates internal app access for employees.

3. Continuous Listening

Understands each employee’s evolving needs through lifecycle and pulse check-ins.

4. Key Moments

Automates Amber check-ins at pivotal employee milestones (onboarding, transitions, promotions).

5. Pulse

Upgrades from cookie-cutter surveys to personalized conversations with research-backed questionnaires for employee pulse.

6. Automated Support

Addresses daily repetitive queries from onboarding through exit, providing employee support that never clocks out.

7. Automated Responses

Provides instant, accurate, and hyper-personalized support to employee queries, with 86% answered on auto-pilot.

8. Automate HR services

Delivers personalized employee experiences by automating grunt work with conversational requests to the AI, retrieving information across systems and business apps.

9. Sentiment Analysis

Analyzes employee sentiment to understand their mood and morale.

10. Attrition Prediction

Identifies employees at risk of leaving.

11. Feedback Summarization and Action

Summarizes feedback at scale and helps in acting on it.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
35
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇸🇪SEK🇳🇿NZD🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇰🇷KRW🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR🇨🇳CNY🇹🇷TRY🇲🇽MXN🇮🇩IDR🇲🇾MYR🇦🇷ARS🇹🇼TWD🇵🇭PHP🇹🇭THB🇦🇪AED🇸🇦SAR🇵🇱PLN🇨🇿CZK🇭🇺HUF🇭🇰HKD🇨🇴COP🇵🇪PEN

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