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Software Status:Active

About Arena

Arena is a community-building software from Arena that brings the audience from social media to the website or app using AI. It provides features such as Comments, Live Blog, and Group Chat so users can boost engagement and ad-revenue. Designed for various industries such as publishing, sports, and entertainment, Arena allows users to create a community in just three simple steps. The platform helps users gather the audience directly on the site, enabling faster news delivery and improved fan interaction. Key capabilities: Comments Live Blog Group Chat Publishers & Media Sports & Entertainment Best for: businesses and teams that need to engage their audience effectively.

Arena Details

Vendor
Arena
Year Launched
2016
Location
2443 Fillmore St, #380, San Francisco, California 94115, US
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian, Turkish, Arabic, Hebrew, Swedish, Norwegian
Users
Media professionals, Sports organizations, E-commerce businesses, Event organizers, Customer support teams, Marketing teams
Industries Served
Media and entertainment, Sports and athletics, Retail and e-commerce, Event management, Technology and SaaS, Customer service and support
Tags
Community, Customer Data Platform, Arena

Arena's In-App Market Place

Does Arena have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Customizable Widgets: The widgets are embeddable and easily customized, enhancing usability.
  • Responsive Feedback: The company is very responsive to feedback, which is highly appreciated by users.
  • Increased Engagement: Arena Chat has significantly increased engagement, thanks in part to the support team's quick assistance.
  • Analytics Issues: The analytics page consistently fails and is not an actual feature of the software, causing confusion.
  • Login Confusion: Users need to log in to the chat separately after logging into their site, leading to confusion.
  • Branding Limitations: There is no option to hide the branding, and users believe they have to register in advance to use the chat, which can be a deterrent

Arena's Support Options

Arena's Alternatives