About assist365 - AI-powered Virtual Assistant

Assist365 is an AI-powered virtual assistant software from Gnani.ai designed for omnichannel communication. It provides features such as automated routing, FAQs, and collections so businesses can handle calls, chats, SMS, and email efficiently. With quick integration into existing tech stacks, users can expect a simplified onboarding process that takes just days. The platform includes success metrics that lock target use cases and a comprehensive checklist for data and systems setup. Additional features include the establishment of RAG knowledge, prompts, and policies, as well as support for connecting various channels and sandbox environments. Key capabilities: omnichannel support automated routing intelligent agents quick integration success metrics Best for: businesses that need an efficient AI workforce for customer communication.

assist365 - AI-powered Virtual Assistant Details

Vendor
Gnani.ai
Year Launched
2016
Location
Bangalore, India, Karnataka
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean
Users
Call Center Managers, Customer Service Agents, Sales Representatives, IT Administrators
Industries Served
Automotive, Banking & Financial Services, Insurance, FMCG, Healthcare
Tags
Call Center, Conversational AI Platform, Virtual Assistant

assist365 - AI-powered Virtual Assistant's In-App Market Place

Does assist365 - AI-powered Virtual Assistant have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (Fr), Cny (元), Inr (₹).

Pros & Cons

  • Gnani.ai claims to achieve an impressive >80% First Call Resolution (FCR) rate, potentially leading to faster and more efficient customer service experiences.
  • Gnani.ai claims a 90% bot accuracy rate, suggesting that chatbots can handle customer inquiries effectively.
  • They advertise a 70% reduction in operational expenses (Opex) through automation, potentially saving businesses money on customer service resources.
  • As a cloud-based platform, Gnani.ai likely requires a stable internet connection for all functionalities.

assist365 - AI-powered Virtual Assistant's Support Options

Email Address

Hello@gnani.ai

assist365 - AI-powered Virtual Assistant's Alternatives